Reliable, good email support, good quality glasses at very fair prices, great range of styles, timely delivery, quality as expected and the website is very easy to use. The glasses fitted well withou... Leggi di più
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Scopri cosa dicono le persone
I'm delighted with my glasses! I learned the hard way thou an got two long distance glasses, when I really wanted one long distance and one reading! take your time filling in the appropriate boxes whe... Leggi di più
Delighted with my new glasses. they are far superior quality than I have ever bought from other retailers. Will be getting another pair soon.
i am delighted with my glasses.I made a mistake picking frames that weren't big enough for varifocal lenses and tue customer service could not have been better.My account was credited with the amount... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Informazioni di contatto
Irlanda
- service@firmoo.ie
- firmoo.ie
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Le persone hanno visualizzato anche
Can’t recommend Firmoo enough
Can’t recommend Firmoo enough. I wasn’t happy with my glasses that I got last year from my regular optician. I got retested with another optician who found my eyesight hadn’t changed.
I sent the new prescription to Firmoo and I’m absolutely delighted with my glasses from them.
Fantastic value, quick delivery and excellent quality. I bought two pairs first including varifocals and photochromic lenses, cost me less than a quarter of what I usually pay. Two weeks later I ordered two more pairs.
Now I can change my glasses to suit my outfit. I have been wearing glasses for decades and I’ve never been as happy with any as I am now.
Firmoo is the way to go!
Easy when you're buying and easy to…
Easy when you're buying and easy to solve when a problem appears. Definitely using the site again!
Great experience
Great experience. Would recommend Firmoo. I initially bought 3 pairs of glasses and 1 pair of polarized sunglasses. Unfortunately in two of the glasses (same frames, in two different colours) my prescription did not sit right for me. I have quite a high astigmatism (-2.50) so this does sometimes happen even when I buy glasses in person in high street stores. Firmoo were very helpful, the advised to donate the unusable glasses to charity and gave me a credit to order more. The replacement glasses worked out perfectly. So I now have two glasses with ultra clear/anti glare lenses and two prescription polarized sunglasses, all for less than €100, and the quality is every bit as good as buying in store in an opticians. Shipping tool roughly two weeks each time. I will order from Firmoo again.
I have been raving about Firmoo to…
I have been raving about Firmoo to everyone I know. I was a bit wary about trying them as had no idea if the glasses would be a good standard - especially because I wear varifocals. But the prices are so much cheaper than what I normally pay I decided to try them and I can't get over the quality (for such a good price). And the customer service is excellent. I got 4 pairs of glasses - 2 varifocals and 2 reading glasses. I had tried them all on before using their software but when one set arrived they were too big for me and I got a voucher to enable me to buy another pair instead. The delivery was swift - but it's the quality and level of customer care I am so happy about. Would highly recommend them
Great shop
Great shop! The instructions on the website are very helpful in terms on sizes and how to measure whats necessary to buy your glasses. I'm very happy with my purchase, they were just as I expected!
Hope you're not in a hurry
Ordered glasses from Firmoo and a competitor on the same day. Both ship from China, but whereas the glasses from the competitor arrived a week ago, Firmoo just sent an email advising me of a delay and asking for my patience for a few more days. By the time the glasses get here I'll have left on my holidays, which was the reason I ordered them.

Risposta di Firmoo
This service is BEYOND slow
This service is BEYOND slow. You will need a new prescription by the time your order arrives. In my case, the sunglasses wont be needed as they won't arrive until winter! Customer service is dreadful & refuse to give delivery dates. It seems that someone is walking from China to Europe with my order.

Risposta di Firmoo
Brilliant
Brilliant, great service arrived quickly and lovely glasses! Thanks Firmoo
Disappointed with the sunglasses attachment
Delighted with the varifocal glasses they are perfect but the magnetic attachment sun glasses are not magnetic they clip on which is fiddly and very flimsy not sure how long they will last. I can see the clips when wearing the glasses which is not giving me clear vision I’m very conscious of them.

Risposta di Firmoo
The website was easy to use
The website was easy to use, The delivery was right on point and the 2 pairs of glasses are perfect at a fantastic price.
Ordered 2 pairs of glasses with the…
Ordered 2 pairs of glasses with the magnetic sunglasses attachments. I ordered a pair for distance and a pair for reading. My distance pair were perfect. The frames were light and comfortable to wear. My reading glasses arrived without any magnification. I used the chat service and was in contact with an agent after about 1 minute of a wait. The error was on my behalf and the error was rectified. I would advise people to be familiar with their prescriptions prior to ordering. Embarrassingly I made yet another error and misplaced a decimal point. Despite me being mortified,the customer service I received was very courteous and patient with me. I will definitely be a return customer.
Ordered Glasses
Ordered Glasses. input the wrong prescription. The glasses were replaced free of charge
The only downside they come from India and take time to come
very helpful tips to make adjustments…
very helpful tips to make adjustments on glasses if needed. i love my glasses especial the price
Excellent service
Excellent service,can track orders the whole way throughout,customer service very quick to respond and very helpful
Fabulous glasses great service great…
Fabulous glasses great service great price but took a while for delivery
Easy to follow instructions on sizing…
Easy to follow instructions on sizing during the ordering process, arrived as expected and was kept informed on transit status. Follow up to see if everything went well from the company was a nice touch. The quality is great.
Great value glasses from Firmoo
Great value glasses from Firmoo. I have several pairs all varifocal and perfect prescription. Customer service is excellent
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