Reliable, good email support, good quality glasses at very fair prices, great range of styles, timely delivery, quality as expected and the website is very easy to use. The glasses fitted well withou... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I'm delighted with my glasses! I learned the hard way thou an got two long distance glasses, when I really wanted one long distance and one reading! take your time filling in the appropriate boxes whe... Leggi di più
Delighted with my new glasses. they are far superior quality than I have ever bought from other retailers. Will be getting another pair soon.
i am delighted with my glasses.I made a mistake picking frames that weren't big enough for varifocal lenses and tue customer service could not have been better.My account was credited with the amount... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Informazioni di contatto
Irlanda
- service@firmoo.ie
- firmoo.ie
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Absolutely first class sevice
Absolutely first class sevice, fast delivery, tracked all the way from China to Dublin, glasses are first rate, received as ordered bifocals, perfect on both counts.
Good product
Good product. Saves hundreds of euros. Good customer service.
Efficiency with delivery and customer…
Efficiency with delivery and customer service
This was my second time ordering…
This was my second time ordering prescription glasses from Firmoo and won’t be the last. Excellent choice of frames, went with varifocal lens and all recommended options , colour change, waterproof coating etc . Pairs arrived pretty quickly and well packaged and all work perfectly for me . Follow up by customer service over a small issue was prompt and professional. Highly recommend
No issues
No issues - followed the instructions Ang got my perception sun glasses in good time.
The whole experience from starting the…
The whole experience from starting the order to getting my new glasses. I'm thrilled wit them, game changer! thank you Firmoo
Got the glasses less than 2weeks
Got the glasses less than 2weeks. Very pleased with the quality/price ratio.
Easy to understand and use
Easy to understand and use
Good communication
Speedy delivery
Great price
The customer service and experience is…
The customer service and experience is excellent
Very helpful and provided a coupon for…
Very helpful and provided a coupon for an incorrect purchase, without the hassle of returning the incorrect glasses. Glasses are great value, stylish, moderate quality/durability, and the magnetic clip-on sunglasses are great
Quality and attention to detail is…
Quality and attention to detail is 100%. I'd written 2 different pd values on order and lab noticed and confirmed correct prescription before processing
Excellent value
Took a chance and ordered 1 pair of distance sunglasses and 2 normal distance glasses and they were absolutely excellent. The cost was €54 in total. I'd struggle to get one pair here in Ireland for that price. Going to get details from my optician for my reading glasses and will definitely chance another order from Firmoo 👍 a huge big thumbs up
I love ordering from this company
I love ordering from this company, glasses are very affordable, the prescription is always perfect and the glasses are always good quality. I got updates about the shipping and it delivered on time with no issues.
Highly recommend
This was my second order with firmoo. They were efficient , my glasses came well within the delivery timeframe and exceeded my expectation.
Glasses are perfect
Glasses are perfect. Great vision and the tint (sunglasses) is gradual. I’m very happy with the purchase.
Prescription lenses are perfect frames…
Prescription lenses are perfect frames are fab. Great selection and customer service is very helpful even though correspondence is via email they are very quick to respond and sort out any issues. Would definitely use again
I ordered bi focal sunglasses and I…
I ordered bi focal sunglasses and I will be ordering more. Very good service.
Recommended
Excellent experience with Firmoo! Great selection of affordable frames, easy ordering and the glasses were exactly as expected. Very happy with the quality and would definitely order again.
Easy to order
Easy to order, glasses are fab, delivery slowish but overall happy

Risposta di Firmoo
Lovely style glasses
Lovely style glasses. Delivery was very fast and glasses fitted perfectly.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







