Anna Smith did a fabulous job of finalizing my Jet Blue booking, including calls back to ensure I would get the flights I wanted and making sure my credit card charges went through. She went above an... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Charlie was very receptive to me. This was my first time purchasing a ticket your agency. I was a little skeptical regarding the payment Option but Charlie with multiple evidences that the transaction... Leggi di più
You lied about my purchased flight, you stranded me in an airport for 10 hours, you lied about my baggage being included, and I get to do this all again when I return in a few days. You have not sent... Leggi di più
Ross and the first agent I spoke with were extremely helpful, friendly, and professional. Ross answered all questions completely. I will use your company again in the future. My husband and I had to... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Welcome to Findflightcost, your gateway to seamless travel experiences and unparalleled service. At Findflightcost, we don't just help you reach your destination; we pave the way for unforgettable journeys, ensuring every moment is filled with comfort, adventure, and discovery. Book Cheap Plane tickets and travel around the world for less, Findflightcost offers budget-friendly USA Flights from 300+ Airlines with best airfare deals.
Informazioni di contatto
651 N Broad St, Suite 201, Middletown, 19709, Delaware, Stati Uniti
- +1-855-316-3715
- info@findflightcost.com
- findflightcost.com
4,1
Molto buono
138 recensioni
Non ha risposto alle recensioni negative ricevute
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Called to Get More Info than Online
I helped my fiance to find an airline seat for an upcoming family trip. After checking "all" the online websites, I saw a good deal for a flight on findflightcost.com. We needed details about where the seat would be on the plane and other things, so I called the number on the top of the page. I spoke to Maria S., who was very helpful. We found there's no way to check where seats are on the website, so she took the time to verbally "show" where the various options were (including good leg room.) Cost was a factor, and Maria took the time to check different dates and times to get the best deal we could for this trip. When she had to check on things (internally) she made sure I knew I would be on hold for approximately ~x~ minutes beforehand. Even though the call took a while, I felt that all our questions were answered more than sufficiently.
28 ottobre 2024
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Risposta di Findflightcost
Thank you for sharing your detailed feedback regarding your recent experience with our service. We appreciate the time you took to highlight Maria's assistance during your search for airline seats.
It’s gratifying to hear that she was able to provide you with the necessary information and options for your upcoming trip, especially regarding seat selection and cost-effective travel dates. We pride ourselves on delivering excellent customer service, and Maria's dedication to addressing all your questions reflects that commitment.
Your insights are invaluable, and we will ensure that Maria is recognized for her exemplary support. We wish you a wonderful family trip!
I received exceptional customer service…
I received exceptional customer service from the agent "Maria". I had a problem getting my card to process the payment for my ticket and Maria was so patient and kept attempting and calling me to let me know it was still not getting processed. She didn't have to do this, but did and it was very much appreciated. I would hope to work with her every time I have to make travel arrangements.
26 ottobre 2024
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Risposta di Findflightcost
Dear Ardella,
Thank you so much for sharing your positive experience with Maria! We're thrilled to hear that she provided you with exceptional customer service and went above and beyond to assist you with your payment issue.
We truly value your feedback, and we’ll make sure to pass on your kind words to Maria. It’s customers like you who motivate us to continue delivering the best service possible.
We look forward to assisting you with your travel arrangements in the future, and we’ll do our best to ensure you have another great experience!
Thanks and Regards,
Customer Relations Team
Customer Service Went Above & Beyond!
We ran into some hiccups with ticket availability, but Simon and the team at Findflightcost went above and beyond to assist our company. Thank you for everything!! :)
25 ottobre 2024
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Risposta di Findflightcost
Dear Tricia,
Thank you for taking the time to share your experience with Simon and the team at Findflightcost! We’re glad to hear that they went above and beyond to assist you, especially with the ticket availability challenges.
Your kind words mean a lot to us, and we’ll make sure to pass on your appreciation to Simon and the team. We’re here to help, and we look forward to supporting your travel needs in the future!
Thanks and Regards,
Customer Relations Team
SCAM travel site. Don't ever use them!
Booked a flight and they called to say it was not available at the price and tried to charge me 3 times the amount instead.
I should've read the reviews. This company is a scam and I told them that on the phone. I told them I'm not paying and suddenly there's a $70 cancelation fee. I told them that wasn't on there site and it's BS and hung up. They called back and said the price quoted was an error and it's just $275 more instead of $700+ more. I told them no since I can get it cheaper directly from the airline. They hung up on me. They then charged my card $120 for canceling on them. I'll need to dispute this with my CC company now.
Update: You have my full name and contact information and now just playing damage control. My initial review already gave my full interaction with this scam company and they're asking for more details. SMH.
You want to resolve the situation, then reverse the BS cancelation charge!
Everyone, look at their BBB reviews to see how they are a bait and switch scam company. Avoid them at all cost people. Hopefully there's a class action lawsuit on them so I can join.
7 ottobre 2024
Non scritta su invito
Risposta di Findflightcost
Hi Mr. Chris Bobadilla,
We apologize for the inconvenience caused to you during your recent experience, and I want to extend my sincerest apologies for the frustration you encountered.
We take pride in our commitment to our customers, and it’s disheartening to learn that we fell short in your case. I want to assure you that we are not scammers; our goal is to provide reliable and transparent service. Unfortunately, pricing errors can happen due to the fast-paced nature of the travel industry, and I regret that this was not communicated effectively.
I also understand how upsetting unexpected fees can be, and I apologize for any confusion regarding our cancellation policy. We strive for clarity in all our communications, and it seems we missed the mark here.
I would appreciate the opportunity to investigate your situation further and find a resolution. Please share your booking details with me, and I’ll do everything I can to assist you.
Thank you for your understanding, and again, I’m truly sorry for the inconvenience you faced.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Offered me a flight
Offered me a flight, Then said unavailable, wanted to charge me 3 times the amount, then told me their was a 100 cancelation fee, when they did nothing for me....told them good luck, then they just called me backbasked for 200 dollars for a cancelation fee!, told them they never found me flight and to go F___ them selves...nothing g but a scam company looking for elderly people to give them money..they should be shut down!!
4 ottobre 2024
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Risposta di Findflightcost
Hi William Loveland,
We sincerely apologize for the experience you've described, though we believe there may be some misunderstanding. Based on the details provided, it appears that you did not book or pay for services through our company, and we have no record of your reservation in our system.
We take customer service and transparency very seriously, and we want to reassure you that we do not engage in the practices you've outlined in your review. We do not charge cancellation fees unless a booking is made directly with us, and we do not have any agents who would have communicated with you in the way described.
We understand how frustrating this situation must be for you, and we would recommend reaching out to the company through which you made the booking, as this issue may be related to their services.
Again, we sincerely apologize for any confusion, and if you ever decide to book with us in the future, we will be more than happy to assist you in a transparent and professional manner.
Team Customer Relations.
BOGUS
The same thing happened to me that happened to the previous reviewer. Flight looked like it was booked but then I called them and they said not available and tried to charge me more money. Not a legitimate company.
4 settembre 2024
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Bait and Switch
Booked round trip flights through this company, one of the flights was already fully booked despite them advertising as available. They tried to charge me over 3x the original price for the next available ticket. I didn't accept the changed flight time and price and now they said they will charge a $75 cancellation fee.
25 agosto 2024
Non scritta su invito
Excellent customer service
Excellent customer service! Excelente!! Very big help they treated me like family thank you so much for THE gentleman that took cared of me im forever grateful he was magnificent he looked and looked to help me find the right flight from my situation that was last minute the world needs more people like him and thank you for your professionalism dedication and kindness
13 agosto 2024
Non scritta su invito
Risposta di Findflightcost
Thank you so much for your wonderful feedback! We’re delighted to hear that you received excellent customer service and felt so well taken care of. It’s our goal to treat every customer like family, and we’re glad that our team member was able to assist you in finding the right flight under your last-minute circumstances.
Your kind words about his professionalism, dedication, and kindness truly mean a lot to us. We will be sure to recognize him for his outstanding service.
Team Customer Relations.
Great Travel Experience in affordable…
Great Travel Experience in affordable price.
24 marzo 2024
Non scritta su invito
Risposta di Findflightcost
Thank you for your feedback! We’re delighted to hear that you had a great travel experience at an affordable price. Providing value to our customers is our top priority, and it’s rewarding to know we met your expectations.
If you have any further comments or need assistance in the future, please don’t hesitate to reach out.
Team Customer Relations.
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