FHP LivingRecensioni 

58
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

I want to take a moment to express my gratitude for the exceptional service I received from Jessica at FHP. Recently, I reached out to her regarding my old mattress, which had become uncomfortable... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The service provided by Libbie was expert and made the transition of new tenancy great. Her efforts were appreciated and reflected FHPs quality service.

L'azienda ha risposto

Valutata 5 stelle su 5

We’ve been working with FHP Living for over 15 years now, and they’ve taken a lot of the stress out of owning a rental property. From the start, we’ve felt confident in how they screen tenants, the... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

After paying my student daughters rent, along with 5 other students we have had to move her into a property with no kitchen ceiling and suspect electrics and no hot water. FHP have so far ignored call... Leggi di più

4,4

Eccellente

TrustScore 4.5 su 5

58 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 14% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,4

Tutte le recensioni

(58)

45 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Waterside apartments

The service provided by Libbie was expert and made the transition of new tenancy great. Her efforts were appreciated and reflected FHPs quality service.

18 giugno 2026
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Risposta di FHP Living

Thank you for leaving a review for Libbie. I will pass your comments on to the team. Kind regards, FHP Living

Valutata 5 stelle su 5

I want to take a moment to express my…

I want to take a moment to express my gratitude for the exceptional service I received from Jessica at FHP. Recently, I reached out to her regarding my old mattress, which had become uncomfortable and was affecting my sleep quality. I genuinely conveyed my concerns, and to my surprise, Jessica promptly addressed the issue.

Within just one day, she arranged for a new mattress, showing her dedication to customer satisfaction. Jessica's responsiveness and commitment to resolving problems are truly commendable.

Whenever I have faced challenges, she has always been there to support and assist me. Her professionalism and genuine care for her customers make her an invaluable asset to FHP. Thank you, Jessica for your outstanding help!

21 maggio 2026
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Risposta di FHP Living

Dear Samiksha, thank you for leaving a lovely review. Jessica will be delighted with your kind comments. It is always nice to read nice comments about members of staff

Valutata 5 stelle su 5

Reliable, Stress-Free Property Management with FHP Living

We’ve been working with FHP Living for over 15 years now, and they’ve taken a lot of the stress out of owning a rental property. From the start, we’ve felt confident in how they screen tenants, their process has really paid off. We haven’t had issues with missed rent or property damage, and our place is rarely sitting vacant for long.
Another thing that’s made a big difference for us is their network of contractors. Anytime something needs attention, it’s handled quickly and properly without us having to chase anything down. It’s reassuring to know the right people are taking care of the property and the tenants.
Zofia has been our main point of contact, and she’s been wonderful to deal with. She’s responsive, reliable, and genuinely attentive to the details. It always feels like she’s looking out for our best interests and treating our property with care.
Overall, we’ve had a really positive experience and wouldn’t hesitate to recommend FHP Living to other landlords.

11 maggio 2026
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Risposta di FHP Living

Thank you so much for your kind words and continued trust over the past 15 years. It’s been a pleasure working with you, and we’re delighted to hear that your experience with FHP Living has been so positive.

We’re especially pleased that our tenant screening process, contractor network, and ongoing property management have helped give you peace of mind and made ownership stress-free. Providing a reliable and responsive service is something we take great pride in.

Zofia will be thrilled to hear your feedback. She is a valued member of our team, and it’s wonderful to know her dedication and attention to detail have made such a difference to your experience.
Kind regards FHP Living

Valutata 5 stelle su 5

FHP Living rental team 10/10

FHP living rental team in Westbridgford especially Alex &Libbie have guided us through quite a stressful experience with professionalism and empathy, the entire experience has been navigated with transparency and with both the owner and tenant in mind.
We are eternally grateful for the efficiency and appreciate the value of having our properties managed by FHP.
Thank you both for all your help.
Alison

30 aprile 2026
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Risposta di FHP Living

Thank you so much for your kind words and for taking the time to share your experience.

We are delighted to hear that Alex and Libbie were able to support you through a challenging situation with professionalism, empathy, and transparency. Providing a service that balances the needs of both property owners and tenants is something we take great pride in, and it's wonderful to know that their efforts made a positive difference.

Your trust in FHP to manage your properties means a great deal to us, and we truly appreciate your recognition of the team's efficiency and dedication. We will be sure to pass your feedback on to Alex and Libbie.

Thank you again for your support, and we look forward to continuing to work with you in the future.

Kind regards,

The FHP Living Team

Valutata 5 stelle su 5

Penny S-H

Our property has been let and managed by FHP Living for the past 10 years and we have been very happy with the service we have received. The team always informs us of any property or maintenance issues and seeks our approval before going ahead with any works. Communication from Armani Rose has been consistently good and we are kept abreast of information throughout any tenancy or reletting process. The support from Alexandra with regard to recent changes to relevant legislation has also been much appreciated.

21 aprile 2026
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Risposta di FHP Living

Thank you for your kind words and for placing your trust in us over the past 10 years. We’re delighted to hear that you’ve been happy with the service provided and that our approach to communication and property management has met your expectations.

Armani will be especially pleased to know that her updates and support have made a positive difference, and we’re glad Alexandra has been able to assist you in navigating the recent legislative changes.

kind regards FHP Living

Valutata 5 stelle su 5

Fully managed service

FHP have provided me with a fully managed service for over 10 years. Support with recent legislative changes has been excellent and advice regarding any leasing, tenant related issues or property repairs is always readily available. Zofia has been particularly helpful in recent months and it is much appreciated

10 aprile 2026
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Risposta di FHP Living

Dear Mr Adams,
Thank you for your kind words and for trusting FHP with your property over the past 10 years. We’re delighted to hear that you’ve been happy with our fully managed service and that our support through recent legislative changes has been valuable to you.

It’s especially great to know that Zofia has been able to assist you so effectively in recent months.

Kind regards, FHP Living.

Valutata 5 stelle su 5

Great end to end service and brilliant property management

Really clear information on what needs to be done to maintain the property whilst taking accountability for delivering on fixing any issues in a timely manner. Alex - our property manager - has been excellent throughout the whole process of listing, renting and then maintaining our relationship with our tenant. FHP and in particular Alex have made our first experience of letting a property simple and painless from start to finish.

16 marzo 2026
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Risposta di FHP Living

Thank you so much for your kind words. We’re delighted to hear that you’ve had such a positive experience with our end-to-end service and property management.

It’s great to know that the guidance provided has been clear and helpful, and that any issues have been handled promptly. We’ll be sure to pass your feedback on to Alex; she will be delighted to hear how much you’ve appreciated her support throughout the entire process.

We’re especially pleased that your first experience of letting a property has been smooth and stress-free. Thank you again for your trust in us, and we look forward to continuing to support you in the future. Kind regards, FHP Living

Valutata 5 stelle su 5

Best estate agent for Renters IMO

Good quality estate agents from a Renter perspective. Very communicative, always happy to help getting problems sorted once raised.

When we had issues with one of their contractors for maintenance works, we raised with them and they got onto the contractors instantly to resolve the problem.

If you're looking to rent, I would recommend looking for a property through FHP. I've dealt with other agents and FHP from my experience are a head and shoulders above the rest.

Special shout out to Jimmy Knowles who handles the property we rent; lovely bloke, always happy to help and a credit to the company.

9 marzo 2026
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Risposta di FHP Living

Thank you so much for the kind words and for taking the time to share your experience. We're pleased to hear that you've found the team communicative and helpful, and that any issues have been addressed promptly.

We're especially glad Jimmy has made such a positive impression – we’ll be sure to pass on your shout-out to him. Feedback like this means a lot to us and motivates the whole team to keep delivering the best possible service. Kind regards, FHP Living

Valutata 5 stelle su 5

High degree of satisfaction with FHP's management of my properties

I have always felt that my properties are being well managed by FHP Living and in particular with respect to the following:
1. They are meticulous in giving advice and getting my approval for any repairs over the agreed level.
2. They appear to have a large number of general and specialised contractors available to carry out work and the prices achieved seem to be very reasonable. The control and monitoring of the quality and execution of agreed repairs is impressive.
3. They are very responsive to my requirements and concerns.
4. The ongoing interaction with them functions very well and handover between FHP employees runs very smoothly in cases of absence.
5. An impressive and long record of finding suitable tenants at the best market rents achievable

4 marzo 2026
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Risposta di FHP Living

Dear Anthony,
Thank you for your kind and detailed review. We really appreciate you taking the time to share your experience.

It’s great to hear that you feel your properties are being well managed and that our approach to repairs, contractor management, and communication has met your expectations. Providing clear advice, maintaining strong relationships with reliable contractors, and ensuring smooth day-to-day management for our landlords are all very important to us.

We’re also pleased that our team’s responsiveness and continuity of service have stood out, along with our success in securing suitable tenants at strong market rents.

Thank you again for your continued trust in FHP Living

Valutata 5 stelle su 5

FHP Living - excellent

We have been using FHPliving for many years and have always had excellent service. They are dynamic and proactive, always keeping on top of things.
Alexandra and the team a friendly and efficient and a joy to deal with. Cannot recommend them highly enough.

4 marzo 2026
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Risposta di FHP Living

Dear Nigel,

Thank you for your wonderful review and for your continued trust in FHP Living over the years. We truly appreciate your kind words.

It’s great to hear that you’ve had such a positive experience with our team. Alexandra and everyone at FHP Living always aim to provide a proactive, friendly, and efficient service, so your feedback means a lot to us.

Thank you again for your recommendation and for being a valued client. We look forward to continuing to support you in the future.

Valutata 5 stelle su 5

Makes things simple from afar

I bought a flat through FHP and have rented well with them for over six years. Their support has been particularly helpful as I live overseas - advising on rent increases and dealing with fixes/admin requirements. More recently, Toby has helped minimise gaps/fuss between tenants and facilitated local licensing requirements - the latter with support of other dedicated team members.

4 marzo 2026
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Risposta di FHP Living

Thank you so much for your kind words and for trusting FHP with your property over the past six years.
We’re delighted to hear that our team, and especially Toby, has been able to support you effectively.
Your feedback really means a lot and motivates us to keep providing seamless service for all our clients. Best Wishes, FHP Living

Valutata 5 stelle su 5

Great Service

FHP staff have been tremendous in the 10 years I have been renting out my apartment. They provide a first class service and are on top of their business.

2 marzo 2026
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Valutata 5 stelle su 5

Supportive Feedback

Libbie has been our Property Consultant for some time now and has always been available to deal with any queries, no matter how small or large. Her manner is professional and courteous. She has in depth knowledge of rental properties, policies and procedures. We have always had confidence knowing Libbie is on the end of the phone to support us with our properties.
Thank you Libbie and FHP Living for your continued services.

2 marzo 2026
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Valutata 5 stelle su 5

Excellent Service

Excellent service from the whole office. Answer emails immediately and nothing is ever too much trouble, I would highly recommend! Especially Catherine Cooper and her team!

2 marzo 2026
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Valutata 5 stelle su 5

For over 10 years FHP have managed…

For over 10 years FHP have managed property for my wife and I during that time there has never been an occasion where their service has been less than excellent
Sheryl Grundy is our dedicated contact at FHP her commitment and care for our interests and those of our tenants is exemplary
We have no hesitation in commending FHP to potential landlords or tenants

28 febbraio 2026
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Valutata 5 stelle su 5

Great service from Zofia

Securing a tenancy with FHP has been such a straightforward and seamless process. Zofia has been super helpful along the process and is always at the other side of the phone for all my queries.

16 febbraio 2026
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