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Valutata 5 stelle su 5

I cannot praise ffordes highly enough, pleasant and Efficient staff, they sold my Nikon gear on commission, Got me far more than other camera shops were quoting, Excellent pleasant staff excellent... Leggi di più

Valutata 5 stelle su 5

I have bought several items of analogue camera equipment from Ffordes and have always been delighted. The things I have bought have been difficult to find, and I have been wary about buying things lik... Leggi di più

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Valutata 5 stelle su 5

I have been a customer with Ffordes for over twenty years now - I know I can trust them on every occasion, whether buying or selling. From my experience Ffordes are most reliable and trustworthy photo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've bought from Ffordes regularly over the years and they never disappoint on their customer service and description is always accurate if not better. A recent purchase proved that point. The lens w... Leggi di più

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4,9

Eccellente

TrustScore 5 su 5

246 recensioni

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4,9

Tutte le recensioni

(246)

47 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I had a problem with my settings and…

I had a problem with my settings and contacted the shop by email had a great response and was told it would be better for a 121 in the shop. I went and had excellent help from John he was very helpful and patient. Such a great experience thank you again

19 gennaio 2023
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Risposta di Ffordes

great to hear that you loved the service, we hope to see you again soon , Enjoy

Valutata 5 stelle su 5

Awesome, brilliant and fantastic

After contacting for some advice regarding a secondhand lense, it was minutes not hours and i received a really pleasant and honest informative reply. It was this reply that made me make the decision to make a purchase. I'd read some reviews, read the company's ethos and was struck by their customer care. Well, my lense arrived within a day, extremely well packaged and although I've not been able to try it out yet, I'm fully confident that should something not be right that these guys will support me until it is put right. They treated me like a valued customer and i will not hesitate to use this shop again. Brilliant

28 dicembre 2022
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Risposta di Ffordes

Great to hear that you like our services, I believe it makes a difference having actual camera hobbyist working in the shop, so they tell you what you need to now. Hope to see you again

Valutata 5 stelle su 5

Superb service and staff

Cannot recommend this company enough. From start to finish they made us feel we mattered. We sold some of my uncles old camera equipment, didn’t know anything about it. They priced it bad even sent back stuff that was more personal than valuable. Absolutely superb service A+

21 novembre 2022
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Risposta di Ffordes

Great to hear that you found our selling service so easy and hassle free, it's what Ffordes are all about, Thank you for your support

Valutata 5 stelle su 5

Christmas Day in November!

I have spent lots of money purchasing cameras, lens, etc, from one of the biggest suppliers of used photographic equipment and received quality products. But I have never ever had a Christmas Day in November before! Yet, that’s exactly what happened today, when I received the used camera, I purchased from Ffordes. The condition was better than described, and the communication answering my queries was absolutely superb. I cannot rate this independent company high enough, and highly recommend them as a rare hidden gem amongst used photographic equipment suppliers!

2 novembre 2022
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Risposta di Ffordes

great to hear that you love the service that we offer and the quality condition of the pre-owned products that we sell, keep on enjoy your photography.

Valutata 5 stelle su 5

Great Seller

Very fast delivery. Item exactly as described. Very happy with it and the service from Ffordes. Would definately buy from them again.

22 ottobre 2022
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Risposta di Ffordes

Great to hear that you love the service and the equipment we have provided for you, Enjoy

Valutata 5 stelle su 5

An exceptional company providing great value and quality items

I have just “discovered” Ffordes Photography while searching online for a specific camera body and they came up as one of many offering what I wanted, after comparing various offerings I chose the one they offered and made the purchase.
They sent the package via “Parcelforce” using their 24hour tracked service and took the time and trouble to contact me explaining that because of the current industrial dispute the package may be delayed, a very nice gesture and great service.
The package arrived on time and although the item was described as in “excellent condition” the description did not do the item justice as it was absolutely “mint” and exceptional value compared to those offered by others online, also included were extra items to get me started using the camera, a printed manual and a “user friendly book” to help me develop my skills with the product.
All in all a great company to deal with providing high quality products, great value and customer service prepared to go the extra mile for customers.

20 ottobre 2022
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Risposta di Ffordes

Great to hear that you are loving our service and quality of equipment that we supply.

We all work hard here at Ffordes to make sure the condition of the equipment is realistically listed,

Enjoy, hope we can help you again soon

Valutata 5 stelle su 5

Absolutely awesome independent company

Absolutely awesome independent company. Equipment is accurately described, always of excellent quality, thoroughly checked and safely wrapped for delivery. Been using the team at Ffordes for many years and can’t rate them highly enough.
Kind regards
Graham Furlonger Photography, Canterbury. KENT.

19 ottobre 2022
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Risposta di Ffordes

great to hear that you are loving our service and the equipment that we stock, Enjoy.

Valutata 5 stelle su 5

First class service

First class service, and fully inspected goods.

Highly recommended, a company that cares about their business with high level of customer care.

Roland

19 ottobre 2022
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Risposta di Ffordes

Great to hear that you like our service and the equipment that we supply. We make it our goal to get the best equipment, in the right condition at the best prices for our customers. Now enjoy.

Valutata 5 stelle su 5

Great online and face to face service

Having dealt with Ffordes on a number of occasions by phone and email both to buy and sell equipment I have always found them to be helpful, responsive and very fair.
More recently I have been spending extended periods in the Scottish Highlands and so have been able to periodically call into the shop. I have always been made entirely welcome, the staff have been helpful and patient and the range of new and used equipment available for inspection has been almost overwhelming.
I can happily recommend them to anybody looking for new or used equipment, advice or a great field workshop experience which they regularly offer in conjunction with their suppliers and well known photographers.

6 ottobre 2022
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Risposta di Ffordes

Great to hear that you like the service and equipment that we sell here at the Toy shop, always happy to help.

Valutata 5 stelle su 5

Great price and service

Fforbes came up trumps when I was looking for my new camera. A good price, great service before and after the purchase - a firm recommendation from me.

11 ottobre 2022
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Risposta di Ffordes

Great to here that you love our service and prices, Enjoy you're new toy.

Valutata 5 stelle su 5

Exceeded My Expectations

Purchased a second-hand Olympus Zuiko 25mm 1.2 PRO lens. The price was very competitive, even with the postage cost it was much less than MPB were selling it for. The description was very accurate. Six months warranty was very reassuring.

Would recommend this shop.

4 ottobre 2022
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Risposta di Ffordes

Great to hear that you like your new lens and especially that you like our service, we work hard to make sure we have the best condition equipment, at the right price. Enjoy

Valutata 5 stelle su 5

Very happy

This is the second time I have used Ffordes and would certainly do so again.
Excellent service and I am very happy with the binoculars.
I have previously bought a Leica lens from Ffordes, which had a fault. They replaced it very quickly.
Would certainly recommend.

18 luglio 2022
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Risposta di Ffordes

Great to hear that you love the service, enjoy the optics, Amazing quality

Valutata 5 stelle su 5

Ffords was recommended by a…photographer

Ffords was recommended by a professional photographer who said that it was dangerous. Right enough. You could spend £1000s in there quite easily. Anyways. As a very unknowledgable person, I found their advice extremely useful. Very good service and friendly staff, such a rarity these days. I’ll defo return.

6 giugno 2022
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Risposta di Ffordes

Great to hear that you enjoyed your visit to the toyshop, we believe in hiring staff that has the same photographic interest our customers, This helps customers not only from a knowledge on how to use the equipment and which is the best but also saves them money from advise given. We hope to see you back soon

Valutata 5 stelle su 5

Sigma lens

Always find Ffordes Facebook posts helpful and entertaining so I bought my Sigma lens from them. Very helpful and accommodating staff and competitive price. Ordered just before 1pm and it arrived next day. Great service.

6 maggio 2022
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Risposta di Ffordes

Hi there Allan, Great to hear that you like our service, keep enjoying your photography.

Valutata 5 stelle su 5

Superb service from start to finish

Superb service from start to finish. I was given Ffordes gift vouchers as a birthday present and made contact to ask for advice about which camera to choose. Those I had originally selected from the website weren't really what I was going to give me what I wanted. I'm no technical photographer but at no time did I feel the suggestions or explanations were patronising - they just hit the right spot and helped me decide what to get. Decision made, the purchase was arranged by email and phone with the camera arriving next day. Initial playtime with it shows that it is ideal for what I need. Thank you Alister, Terry and everyone else involved!

19 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

I purchased a camera from Ffordes but…

I purchased a camera from Ffordes but initially had little chance to use or look at it when it arrived. When I did, I noticed that the integral hood had been removed from the lens and an aftermarket one had been attached to a Hoya filter and pressed onto the lens. I contacted Ffords who said that as I was beyond the returns period they would only issue a credit note. As I was looking for this particular camera and they are uncommon this was of no use to me. I requested a refund on the basis that I thought that such a material alteration to the camera was worthy of mention in the product description. I was told that I should have noticed it on the pictures posted and that they were under no obligation to also put it in the written description.
OK so what am I unhappy about? If I am feeling generous then i suspect that the Ffords "inspection" of the camera missed the modification/repair, i.e. incompetence/mistake. If I am feeling less generous then they noticed it and decided to ignore it and just sell it on with no mention in the description instead falling back on "well it was in the photo". Whether it was Incompetence or "sharp practice" I would not buy anything from them again and would not recommend them to you.

15 marzo 2022
Non scritta su invito
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Risposta di Ffordes

Sorry, to hear that you are unhappy with your purchase made with us and the decision given, when returning a purchase that is out with return approval period.

We have upgraded our website in the last few years to give customers higher quality images that can be Enlarged and Zoomed into for more detail inspection of any used item (As they say an image tells 1000 words). We are also available by phone or email 5 days a week to give extra extra detail on any item. Over an above this we offer 15 days conditional approval (No quibble) so you have the time to check out the condition of your purchases within your own time.

We take on board your comments regarding more written descriptions regarding the equipment condition and we hope to develop this in future updates to our website.

Had you contacted us within the approval period to state that you were unhappy with the equipment's condition and you were going to return the camera to us but it may be a few days late, then we could have helped more. We sell on behalf of customers and can't hold payment back without giving them a good reason, we have to be fair and as much as we had already paid the customer out, we tried to be fair with you also by offering full credit note with No restocking fee applied.

I never like to hear that any customer is unhappy with a purchased made from us or a service that we have provided, I'm always happy for customers to contact me personally to talk things through. alister.bowie@ffordes.com

Valutata 5 stelle su 5

Professional and good value

Traded some very old film gear for a used digital lens. Very easy service and a good price offered. New lens is excellent. Fast delivery. Good communication- very professional. NOTE. their desktop website is much easier to use than the mobile one. Much more in the menu!

12 marzo 2022
Non scritta su invito
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Risposta di Ffordes

Morning, Great to hear that you love the service, hope you are enjoying the lens. Thank you for your support.

As for the menu system on mobile app, we take on board your comments, which hopefully will help with the new developments that are on going and hope to be released before the end of the year.

Valutata 5 stelle su 5

Bought tripod from Ffordes in…

I bought a tripod from Ffordes in summer while on holiday in Scotland 2021. At some point after that in the coming months I managed to loose one of the rubber feet. Twice I unsuccessfully sourced a new on off eBay. Each time being sent the wrong size despite there size guide stating it was the correct size. Finally I chanced it to see if Ffordes could obtain one. Not only did the managed to get me the correct one but there was no charge either. Fantastic service. They might be 400 miles away from where I live but I won’t hesitate in future to use them when purchasing any future camera gear. A thoroughly recommend company to do business with

25 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent used 24mm f1.4 Canon EF lens…

Excellent used 24mm f1.4 Canon EF lens and very good price £480. Most other used lenses of this spec cost £700 and new ones £1500 and brilliant for my wide angle astrophotogrpahy. Staff were very professional in the way they handled my purchase. I bought one copy of this lens which was not as good as I would have wanted so they willingly exchanged it for a second copy of the same lens which turned out excellent.,

19 febbraio 2022
Non scritta su invito
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Risposta di Ffordes

Great to hear that you love the service that the team at the toyshop give you, as we all love photography, we believe its extremely important to give the best knowledge and information upfront to save you time away from photography.

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