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Valutata 5 stelle su 5

I cannot praise ffordes highly enough, pleasant and Efficient staff, they sold my Nikon gear on commission, Got me far more than other camera shops were quoting, Excellent pleasant staff excellent... Leggi di più

Valutata 5 stelle su 5

I have bought several items of analogue camera equipment from Ffordes and have always been delighted. The things I have bought have been difficult to find, and I have been wary about buying things lik... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been a customer with Ffordes for over twenty years now - I know I can trust them on every occasion, whether buying or selling. From my experience Ffordes are most reliable and trustworthy photo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've bought from Ffordes regularly over the years and they never disappoint on their customer service and description is always accurate if not better. A recent purchase proved that point. The lens w... Leggi di più

L'azienda ha risposto

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Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

246 recensioni

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4,9

Tutte le recensioni

(246)

47 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A joy to deal with

I've been dealing with Ffordes for well over a decade now and the customer care and service has never been less that top notch. it's great to deal with staff who care so much about both product and customer. Ffordes embodies why real shops with real staff are relevant and vital in 2023. Here's hoping it's around for a long time to come.

21 agosto 2023
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Risposta di Ffordes

We are always happy to go that extra mile, just so you can get your equipment early before a big trip, Enjoy

Valutata 5 stelle su 5

Fantastic service + shoppng experience

Went to Ffordes yesterday to have a look at some binoculars. On top of lots of really helpful information and advice we were given a lengthy opportunity to thoroughly try out and compare numerous models. This wasn't going to be any sort of high value sale for them but even so the staff member listened carefully to our requirements and advised accordingly. He was very genourous with his time, we never felt rushed.
On top of all this, Ffordes price on the pair we finally chose was extremely competetive. We additionally received much useful camera advice and information even though we were clear we weren't planning to purchase anything in that line just at the moment. We left as very happy customers feeling that we'd been helped to make an informed choice and will certainly be returning when looking for photographic equipment in the future.

24 luglio 2023
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Risposta di Ffordes

Great to hear that you love our service and knowledge, its what Ffordes is all about, traditional values. Now enjoy your new equipment and we hope to see you again soon.

Valutata 5 stelle su 5

Ffantastic photographic

Fantastic company! Ordered a Fujifilm camera that was out of stock almost everywhere else, and it arrived the next working day! Perfect condition, fast delivery, thank you!

11 luglio 2023
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Risposta di Ffordes

Great to hear that you love the service that Ffordes gives, Enjoy your new camera and your photography.

Valutata 5 stelle su 5

I have used Ffordes many times over the…

I have used Ffordes many times over the last few years, I rarely post reviews but felt a review following the last encounter was one that is long overdue. I had been badly let down by another company who despite having received my deposit for a new lens did not, and could not fulfill the order. In desperation I called Ffordes who checked stock, and took my order at around 15:00. To my delight the lens was delivered at around 10:00 the next morning. Previously I have bought new and second hand items from Ffordes they have always been as described and service has been class leading. I cannot recommend them highly enough.

7 luglio 2023
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Risposta di Ffordes

Great to hear we were able to help you and with our quick delivery service you are now enjoying your new equipment.

We try our best to carry as much new stock as possible but if we are out of stock, always give customers realistic delivery dates.

Enjoy.

Valutata 5 stelle su 5

Highly trustworthy and responsible

I was nervous about buying the expensive lens that Ffordes had in stock given that it was an online purchase and I couldn't view the item first. I shouldn't have worried. Ffordes customer service was outstanding. The lens came in perfect shape (and packaging) ultra fast. Communications were excellent. All round a really great experience.

9 giugno 2023
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Risposta di Ffordes

Great to hear that you enjoyed the service that our team gave, we hope to help you again in the future, now get out there and enjoy that lens.

Valutata 5 stelle su 5

10/10 - Highly Recommend

I really needed a specific Sigma lens, just happened that Ffordes had it on their websites. Having never heard of this company before, I wasn't sure what to expect, but after I placed my order the service I received was outstanding. Customer service was top-level, and the delivery and lens was exactly as described. Now, I can confidently say that I'll come again!

17 maggio 2023
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Risposta di Ffordes

Great to hear that you loved our service and that you are now enjoying your new lens so quickly after ordering. Enjoy and thanks for giving us a shot.

Valutata 5 stelle su 5

Ffordes sold my Leica and got me a very…

Ffordes sold my Leica and got me a very fair deal, they are knowledgeable, efficient and very pleasant to deal with. More recently I rang them from overseas for advice on my new digital camera, they were so helpful and patient and solved problems that were way beyond me. Highly recommended.
Tim Reid

21 aprile 2023
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Risposta di Ffordes

Great to hear you like our service, we are always happy to help.

Valutata 5 stelle su 5

A first class service

I placed an order for a Panasonic G9 and made a mistake regarding the lens within 2 minutes I was contacted by Steve who helped me choose the right lens and arranged the payment of the price difference and also managed to despatch that day

Ffordes provide a service second to none

20 aprile 2023
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Risposta di Ffordes

Great to hear that you like the personal service and knowledge that Ffordes staff give, Enjoy your new camera and your photography

Valutata 5 stelle su 5

Ffordes - trade in

Following on from dealing with them for commission sales, I bought a lens from Ffordes against trade in - they replied promptly to my enquiry; made a fair assessment of the items I wanted to trade in; and the lens arrived safely and was as described. They were prompt and helpful in setting up the transaction. I have dealt with Alister and the team at Ffordes before and will confidently do so in future.

12 aprile 2023
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Risposta di Ffordes

Great to hear that your loving our service, hope you enjoy the new lens, enjoy

Valutata 5 stelle su 5

Various items sent to Ffordes for…

Various items sent to Ffordes for commission sale. The service received has been faultless all round. Many thanks for such a trustworthy experience

14 aprile 2023
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Risposta di Ffordes

Great to hear that you are still loving our service, keep enjoying your photography

Valutata 5 stelle su 5

Absolutely excellent customer service.

I bought a new Canon RF 100mm macro and I had two lenses to be considered for trade or sale and arranged to call in to collect the lens on Friday 7th April as I was passing the shop anyway. Alister from Ffordes went out of his way to help me as neither of us had realised when I arranged to call that the shop was closed for Easter. Service above and beyond from Alister as I have my lens and he has the trade in. Delighted we sorted the transfer and I wouldn't hesitate to recommend Ffordes. The 100mm lens is superb btw.

7 aprile 2023
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Risposta di Ffordes

Always happy to help were possible Andy, hope the surf was good. Hope to meet up next year for it, not with a surf board but a camera in hand, great it all worked out well for you . Enjoy

Valutata 5 stelle su 5

So refreshing to deal with a company…

So refreshing to deal with a company that really cares and goes that extra mile! Bought a Nikon Zfc body. Mint condition. Excellent price. Next day delivery. No hesitation in recommending👍

4 aprile 2023
Non scritta su invito
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Risposta di Ffordes

Great to hear that you enjoyed the service that we offer, Go and enjoy that new toy now and we hope to help you again soon

Valutata 5 stelle su 5

Great experience!!

Great experience!!! Was a little worried about ordering from a store I haven’t heard of but emailed them
Alister was great! Fast replies and my item came delivered next day by 8am!!!

They are at the top of my list now for kit!

31 marzo 2023
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Risposta di Ffordes

Great to hear that we were able to help you and you had a great experience with our toy shop, Now go and enjoy the equipment that you purchased and we hope to see you again soon.

Valutata 5 stelle su 5

Brilliant service from Ffordes

Brilliant service from Ffordes - great communication, speedy delivery, excellent value, brilliant product. One happy customer!

29 marzo 2023
Non scritta su invito
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Risposta di Ffordes

Great to hear that you not only love the service we give but the condition and prices too, it makes it all worth while. Enjoy your new used kit and we hope to help you again soon.

Valutata 5 stelle su 5

Great service

Great service, including a very prompt delivery of a lens purchased only the previous day (which I'm over the moon with), and also responding to emails in good fashion, very courteous and professional.
I will be using their service in future.

21 marzo 2023
Non scritta su invito
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Risposta di Ffordes

Thank you for taking the time to review us, its always great to hear that you love our service, not only for the speedy delivery but for the goods that you have received as well. Enjoy and i hope we can serve you again soon

Valutata 5 stelle su 5

Excellent service and camera in great…

Excellent service and camera in great condition at a good price.

17 marzo 2023
Non scritta su invito
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Risposta di Ffordes

Great to here that you love our service and the equipment that we supplied, makes all our hard work worth it when we get these reviews. Thank you for your support, hope to see you back really soon. Now go and enjoy

Valutata 5 stelle su 5

Ffordes: a firm to trust

I have bought lots of items (cameras, lenses and all sorts of accessories) from Ffordes over many years. Of all the photographic equipment suppliers I've dealt with, Ffordes is far and away the best.
Not only is the service excellent from initial phone enquiry to the delivery of the goods bought, the equipment is always in a much better condition than one might expect. Ffordes are not generous with their condition gradings, so if an item is advertised as, say, Excellent + it's in much better condition than items I've bought from any other second-hand retailer.
Ffordes is definitely a firm which delivers the goods - in all respects. Long may it flourish!

6 febbraio 2023
Non scritta su invito
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Risposta di Ffordes

Thank you for the review, its great to hear that you love our service, the team work extremely hard not only to make sure gradings and prices are fair but also to promote the benefits that photography can bring to all. Now go and enjoy and I hope we can help you again in the future.

Valutata 5 stelle su 5

Comprehensively excellent!

First-time customer with Ffordes... it won't be the last, for sure!

Simply excellent on all counts: product, price, post & packing, punctuality of delivery... all wrapped up in delightful customer service from Steve. He was patient, informative, friendly and professional... made the whole experience a pleasure.

Thank you Steve and Ffordes!

2 marzo 2023
Non scritta su invito
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Risposta di Ffordes

Thank you for taking the time out to thank us for the services, we are so pleased that you loved the service, makes all the hard work seem worthwhile.

Valutata 5 stelle su 5

Positive and readily helpful

I recently purchased a used Pentax 28-105mm D FA zoom lens from Ffords via their website. The staff were very helpful in supplying additional and high quality images of this lens enabling me to be confident of the quality and condition of the item being as described. On arrival I rated it as being in "mint" condition, better than the "excellent" rating as advertised. The whole purchase process was easy, with ready and prompt information and updates from the Ffordes staff.
Based on my experience I can highly recommend, and would happily use again.

9 febbraio 2023
Non scritta su invito
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Risposta di Ffordes

Afternoon Iain, Always happy to hear when customers are more happy with the equipment that they have received, our conditions levels have always been very strict for this exact reason, Enjoy

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