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FatFace - SAFFRON WALDEN Recensioni 95

TrustScore 5 su 5

4,8

3 Market Street, CB10 1HZ Saffron�Walden, Essex, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Love the Fat Face brand. A happy vibe welcomes me in the Saffron Walden branch. The staff here are always so friendly and helpful. They genuinely give good customer service and offer to order if si... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Saffron Walden Fat Face are wonderful! I needed a very specific T shirt for a Christmas present. The women at Saffron Walden were brilliant; they found me the perfect T shirt... but didn't have the... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Contacting the manager who has kindly agreed to put aside a coat which I'll collect on sat 20th. Excellent customer service. I would have given 5 stars but when I originally tried on the coat it had m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This shop is very welcoming, full of character and the staff are super friendly. We spent a while shopping there and both Gunes and Gemma were very helpful. It's a smaller, more personal experience th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 3 Market Street, CB10 1HZ, Saffron�Walden, Essex, Regno Unito

  • 01799 510982

4,8

Eccellente

TrustScore 5 su 5

95 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Excellent and speedy service online and instore

Website was easy to use and order arrived extremely quickly, less than 24 hours after purchase. The clothes I ordered were of good quality and though I did have to return some boots, due to the fit not being right, the return was really easy and the staff in store were really lovely and helpful.

27 marzo 2023
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Risposta di FatFace - SAFFRON WALDEN

Hello Eleanor,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Valutata 5 stelle su 5

Bootleg greatness

The bootleg jeans are really fantastic. Not only is the waist just right but the leg length is spot on. They are very comfortable and look great.

27 marzo 2023
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Risposta di FatFace - SAFFRON WALDEN

Good morning,

Thank you for taking the time to post your review. I am so pleased that you are enjoying your new order and its quality. I hope you continue to love our products.

Take care, MM

Valutata 5 stelle su 5

Very helpful member of staff who sorted…

Very helpful member of staff who sorted out our problem with the minimum of fuss.

3 febbraio 2023
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Risposta di FatFace - SAFFRON WALDEN

Hi Alan,
Thank you for leaving us this review about your shopping experience at the Saffron Walden Store. it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day! DW

Valutata 5 stelle su 5

Saffron Walden Fat Face are wonderful

Saffron Walden Fat Face are wonderful! I needed a very specific T shirt for a Christmas present. The women at Saffron Walden were brilliant; they found me the perfect T shirt... but didn't have the right size...! Straight onto the website and on the phone and they found one at another store which I'll pick up tomorrow. Thank you! |And a very Happy Christmas!

22 dicembre 2022
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Risposta di FatFace - SAFFRON WALDEN

Good Afternoon
Thank you for your review and for sharing your recent in store experience with us. Please be assured that this will be passed onto the crew members involved for you.

I hope you have a great Christmas.

EP

Valutata 5 stelle su 5

Helpful friendly staff

Helpful friendly staff. Lovely products.

10 novembre 2022
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Risposta di FatFace - SAFFRON WALDEN

Good afternoon, Barbara

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Saffron Walden store.

Take care, JB

Valutata 5 stelle su 5

A great shopping experience!

There is always such a warm welcome when I come into the Saffron Walden store! The staff are friendly and attentive when helping me find what I am looking for! Thank you for making it such a pleasure to shop there!

3 settembre 2022
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Risposta di FatFace - SAFFRON WALDEN

Good afternoon, Rachel

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Saffron Walden store.

Take care, JB

Valutata 5 stelle su 5

Thank you to the staff at Saffron…

Thank you to the staff at Saffron Walden
The lady that help me was so kind showing me how to mix and Mach it was nice that the lady spent time with me

28 settembre 2022
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Risposta di FatFace - SAFFRON WALDEN

Good Morning
Thank you for leaving us this review about your in store shopping experience, it's great reading such positive comments about the quality and service you received.

Have a good weekend!
EP

Valutata 5 stelle su 5

Fantastic service and super friendly staff

Fantastic service and super friendly staff. Store manager Gemma was very helpful. Highly recommend.

2 agosto 2022
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Risposta di FatFace - SAFFRON WALDEN

Hi Matt, thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Saffron Walden store - this is great to hear. Take care, LE

Valutata 5 stelle su 5

Staff were so helpful and got a great…

Staff were so helpful and got a great pair of shorts for summer. Always go here because it is so friendly and has children’s clothes too unlike another Fat Face in a city near by!

20 luglio 2022
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Risposta di FatFace - SAFFRON WALDEN

Hi Carrie
Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received in our Saffron Walden Store. We hope you enjoy your new shorts.

Have a great day! DW

Take care, CT

Valutata 5 stelle su 5

Excellent

Excellent! Can't fault anything

2 giugno 2022
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Risposta di FatFace - SAFFRON WALDEN

Hi Neil,
Thank you for your 5* review. Have a great day! Many thanks-AB.

Valutata 5 stelle su 5

Amazing customer service in Saffron Walden!

Amazing customer service at the Saffron Walden store from Gemma and Caron who go above and beyond! Really love the clothing range too at the moment - thank you.

12 maggio 2022
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Risposta di FatFace - SAFFRON WALDEN

Hi Danielle,

Thank you for leaving us this review about your store shopping experience at Saffron Walden. It's great reading such positive comments about the quality and service you received.

Have a great day! JB

Valutata 5 stelle su 5

Saffron Walden staff always go over and above…..

Always use the Saffron Walden store when shopping with Fat Face as the staff consistently go over and above to look after their customers. Really pleased again with quality of item purchased, great fit and very stylish. Thank you for fabulous customer service as always 😊

23 aprile 2022
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Risposta di FatFace - SAFFRON WALDEN

Hi there, thank you for your shining review on the Saffron Walden Store! This is so wonderful to hear and this will be passed on to the store team. Take care, LE

Valutata 4 stelle su 5

Easy exchange

My order arrived very promptly, before the estimated delivery date.
The item I’d ordered was marked as the size I had ordered, but wrongly - it was enormous!
Took it to a Fatface store, where it was promptly exchanged - no fuss, very straightforward.
Love the item, fits well, good quality tho I haven’t washed it yet.

14 aprile 2022
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Risposta di FatFace - SAFFRON WALDEN

Hi there
Thank you for taking the time to leave a review. I am so happy to read that you are enjoying your FatFace items and an exchange was swiftly made.
Have a lovely afternoon DW

Valutata 5 stelle su 5

Very helpful and friendly sales staff…

Very helpful and friendly sales staff in fat face shops, delivery and returns
Easy

2 aprile 2022
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Risposta di FatFace - SAFFRON WALDEN

Good afternoon, Jackie. Thank you for the positive feedback, I am happy to hear our crew members in store are delivering a friendly and helpful shopping experience. JB

Valutata 5 stelle su 5

Saffron walden staff are so helpful and…

Saffron walden staff are so helpful and friendly. They always go out there way.
Debs was so fantastic today on my visit

24 marzo 2022
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Risposta di FatFace - SAFFRON WALDEN

Good morning Stacey,

Thank you for leaving us your feedback.

So happy to learn that our staff in our Saffron Walden store are helpful and friendly. This is exactly the service we expect from our crew in store and pleased they made your visit a great one!

Hope to welcome you back soon.

Have a lovely day!

Take care, CT

Valutata 5 stelle su 5

Fatface in Saffron Walden

The ladies at Saffron Walden Fatface are brilliant! I popped in on my birthday and they helped me choose a lovely dress and even helped me find my birthday discount email! They were doing a “random acts of kindness” week too where a lucky dip revealed a prize so I even got free parking!!! Amazing customer service, lovely friendly ladies and so helpful!

19 febbraio 2022
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Risposta di FatFace - SAFFRON WALDEN

Good Morning

Thank you for your 5* review.

I am so pleased to hear of your recent experience in our Saffron Walden store. Please be assured that this will be passed onto the store and the crew members involved.

I hope you have a great weekend!

- EP

Valutata 5 stelle su 5

Amazing

Best fat face store I’ve ever been too. Staff are so welcoming and helpful!

1 febbraio 2022
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Risposta di FatFace - SAFFRON WALDEN

Hello Abby,

Thank you for your 5* review.

I am so pleased to hear you have had a great experience in our Saffron Walden store!

We hope to see you in store again soon!

Have a lovely day.

Take care - CT

Valutata 5 stelle su 5

Great shopping experience

Saffron Walden Fatface has fantastic service, friendly, helpful and a great knowledge of their product. I love shopping at Fat face.

30 gennaio 2022
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Risposta di FatFace - SAFFRON WALDEN

Saffron Walden will be delighted to read your comments thank you for taking the time to write them a review. CP

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