I am buying in Fat Face since years and years and never was disappointed by the products... Absolutely fantastic, original, beautiful and most important for me the quality of the all products.I need t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Ordering process and delivery to store excellent as always. The shorts themselves were good quality but just a bit too small. My normal size 10 were out of stock online, but after reading other review... Leggi di più
L'azienda ha risposto
Retail can often be disappointing but not here!!! Trying to find a dress (one I have already in a different print which was out of stock online). Bracknell store were perfect on the phone- very helpfu... Leggi di più
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Communication was good. Item delivered on time. The jumper fitted well. The quality was good and will hopefully wash well. The staff are very polite and helpful.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
123 Broad Street, The Oracle, RG1 2BD, Reading, Berkshire, Regno Unito
- 01189 568787
4,6
Eccellente
150 recensioni
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Risposta di FatFace - READING 2
Good afternoon, Rebecca
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Reading store.
Enjoy the rest of your day, take care. JB
Very Nice
The delivery of my purchase took a little long to arrive.
But the vests that i ordered are spot on. Very good quality. The only downside is that i couldn't get more in the colours i wanted.
13 agosto 2022
Risposta di FatFace - READING 2
Good afternoon, Karen
Thank you for leaving us this review about your online shopping experience. We really value feedback from our customers. I will pass on your comments to our design team for future projects.
With regards to your delivery, I can see that it was delivered 3 days after placing the order, within our standard delivery agreement of 3-5 days.
Thank you for being a loyal customer, and we look forward to you shopping with us again soon.
Have a great day. JB
Fab simple website great products high quality
Fab simple website; easy of navigation and quick checkout. Great example product photos.
Goods received were of an excellent quality and better than first thought.
9 agosto 2022
Risposta di FatFace - READING 2
Good Afternoon Justyn
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Excellent help from your staff in the…
Excellent help from your staff in the Reading shop. Easy after that to order online and the clothing arrived quickly. Very happy.
20 giugno 2022
Risposta di FatFace - READING 2
Hi Malcolm, thank you for your review on the Reading store. This is wonderful to hear and this will be passed onto the team! Take care, LE
Quick service Excellent choice…
Quick service Excellent choice Extremely pleased with everything ordered
28 maggio 2022
Risposta di FatFace - READING 2
Good Morning!
Thank you for taking the time to post a 5 star review. I am happy to hear you are content with our service. We look forward to your future custom -KC
Excellent service fromby Ashley and his…
Excellent service from Ashley and his colleague at Fat Face in Reading today. Including very helpful advice on fit of clothes and colour choice of the bag I bought. Highly recommended.
17 maggio 2022
Non scritta su invito
Risposta di FatFace - READING 2
Hello Laurie,
Thank you for your 5 star review. I am so pleased to hear you had a positive experience in our Reading store. I will absolutely pass your feedback onto the crew who I am sure will love to hear this kind review. We hope you enjoy our new items.
See you in store again soon!
Have a great day!
Take care, CT
Ashley in Reading Fatface is a customer service star
Ashley in Fatface Reading was so helpful to me on Saturday April 30th. I wanted a bag; Ashley found all of the bags in the shop in the storeroom, having looked on the website with me to determine which style I liked. He was patient and knowledgeable while I tried them all, and Perry too offered advice. What a friendly and professional team.
6 maggio 2022
Non scritta su invito
Risposta di FatFace - READING 2
Hi Cerys,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Reading store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.
Excellent quality which is very rare in…
Excellent quality which is very rare in the world of fast fashion! You can count on getting an excellent looking and quality product.
The staff at the Reading branch are outstanding!
1 maggio 2022
Risposta di FatFace - READING 2
Hi Farah, thank you so much for your 5* review. I am so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the colour and the quality of…
Love the colour and the quality of Fatface lurches on line.
12 marzo 2022
Risposta di FatFace - READING 2
Good afternoon Sheila
Thank you so much for your kind words, let us know what we can improve on for next time to get 5* from you :)
Enjoy the rest of your weekend DW
Wonderful Service by the Fat Face Team…
Wonderful Service by the Fat Face Team in Reading helped me out with my returns - very courteous and couldn't be more friendly that's why I always buy my clothes at Fat Face 10/10
25 febbraio 2022
Non scritta su invito
Risposta di FatFace - READING 2
Good afternoon Tim, Thank you for leaving us this 5* revie, it's great reading such positive comments about the service you receive from our staff in the Reading store. Thank you for being a loyal customer of ours and I shall pass on your feedback on to them. Have a great day! Have a lovely rest of the day and take care, LM
The staff at Fatface Reading Store are…
The staff at Fatface Reading Store are always friendly and helpful. Thank you.
21 febbraio 2022
Risposta di FatFace - READING 2
Hi Kristy and John
Thank you for the 5 star review. It is lovely to hear that you received such positive feedback about our staff in the Reading store, I shall pass on this feedback to them. Have a lovely day, LM
Risposta di FatFace - READING 2
Good afternoon!
I am so happy to read what a positive experience you had in the Reading store. I will be sure to pass this on to the wonderful team.
I hope you have a lovely day! CA :)
Fatface Reading branch
The Reading branch of Fatface is wonderful! Having lived under a rock for years and only finding Fatface last week, I am delighted! The staff are truly amazing- helpful, friendly and not pushy! I am thrilled with my (several purchases in store!) and look forward to my online parcel which a member of staff sourced for me! Everything is great quality and I’ve had a lovely shopping experience!
Thank you Reading team!
22 dicembre 2021
Non scritta su invito
Risposta di FatFace - READING 2
Hi Clare, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
Risposta di FatFace - READING 2
Hi Jeni,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
Staff in reading and Bracknell store so…lovely staff
Staff in reading and Bracknell store so friendly . Love the clothes
29 novembre 2021
Risposta di FatFace - READING 2
Hi there,
Thank you for your 5* review. I am happy to hear that our Bracknell store were so friendly. Many thanks-AB.
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