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FatFace - READING 2 Recensioni 138

TrustScore 4.5 su 5

4,6

123 Broad Street, The Oracle, RG1 2BD Reading, Berkshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Retail can often be disappointing but not here!!! Trying to find a dress (one I have already in a different print which was out of stock online). Bracknell store were perfect on the phone- very helpfu... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Many problems following a purchase at the Reading store. There was supposed to be email to confirming purchase and delivery, it never arrived. Phoned the store, they couldn't help said phone customer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very good assistant in the shop bless him for past 2 days Monday 21st and 22nd august he manage the shop own his own but really good customer service , his name Ashley store 70204 Reading, I bought Ja... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff were very friendly and helpful, and although you didn’t have the trousers I wanted in my size they found some other trousers that were even better that I hadn’t noticed. In other shops th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 123 Broad Street, The Oracle, RG1 2BD, Reading, Berkshire, Regno Unito

  • 01189 568787

4,6

Eccellente

TrustScore 4.5 su 5

138 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Good service

Good service, nice clothes

12 maggio 2025
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Fast delivery

Fast delivery, each to order.

16 maggio 2025
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 3 stelle su 5

Nice outfit. good quality but Delivery time is so bad

Delivery time is so bad. every time I ordered delivery was so poor even will deliver in store. It took nearly 2 weeks to deliver in store.
Product is so good. Happy with my purchase

2 maggio 2025
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Risposta di FatFace - READING 2

Hello Pranati,
Thank you for taking the time to leave your review. We're really sorry to hear that your order took so long to arrive, we understand that this is disappointing and we will work hard to ensure that delays are minimised moving forwards.
Take care, LE

Valutata 5 stelle su 5

Fast click & collect experience

Fast click & collect delivery of items that weren’t in stock in the store in my size when I looked.

31 marzo 2025
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE

Valutata 5 stelle su 5

Both Judi and Jess were extremely…

Both Judi and Jess were extremely helpful and attentive. They both helped select a beautiful dress and had some great suggestions for me. Both customers and management alike should know that they are two excellent employees.

26 marzo 2025
Non scritta su invito
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Excellent products & support staff.

Excellent products & support staff.
Somewhere I will continue to shop on a regular basis.

30 gennaio 2025
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Nice & helpful assistants

No problem picking up package. Always a pleasure to shop in Fat Face. Assistants are all helpful & friendly.

6 dicembre 2024
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

I ordered a present that was quick &…

I ordered a present that was quick & easy delivered.

30 novembre 2024
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great quality of products and customer service

I bought four items online and it arrived the day after my purchase, so amazing. I had to return a couple of things as I wasn't convinced with the size, and the refund came through quickly as well. I'd recommend the brand.

17 novembre 2024
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Risposta di FatFace - READING 2

Hello Ivana
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 1 stelle su 5

Absolutely rude

Was in the reading store this past week and was having a lovely time with one of the ladies that worked there who was helping me when, I can only assume she was staff, shouted across the room at the lady who was helping me saying ‘what are you doing? I need you now.’ The lady with me was absolutely mortified and I just felt disgusted with the lady who had shouted.

13 novembre 2024
Non scritta su invito
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hello there, thank you for taking the time to leave your review and for bringing this to our attention.

Please be assured that this will be taken away, and investigated internally.

Take care, LE

Valutata 5 stelle su 5

I ordered a dress to be delivered to my…

I ordered a dress to be delivered to my home it arrived within a couple of days, unfortunately it was too big so I took it back to my local store and had a refund no problem

31 agosto 2024
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff. Was looking for a particular dress but had sale stock in the main only. Advised me that had some of the new season stock upstairs and the dress I was looking for was one of them so they went and got one for me to try on. They explained that they only have regular length but that I could order a short online. I tried it on and fitted well apart from being far too long so I followed their advice and went home and ordered a short online. It was delivered promptly and I was able to wear it to the occasion I wanted it for.

21 agosto 2024
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hi there, thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Reading store - this is great to hear. Take care, LE

Valutata 4 stelle su 5
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Ordered a bag online & picked up in…

Ordered a bag online & picked up in store. Nice & easy to do & pleased with the quality of the bag

14 agosto 2024
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valutata 5 stelle su 5

My colouful top.

The item arrived in store in good time and the store had it ready for me when I called in. Good value and quality.

10 agosto 2024
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.

Take care. -GM

Valutata 5 stelle su 5
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hello Wendy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Very helpful and friendly staff.

24 giugno 2024
Non scritta su invito
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hello Rosa,

Thank you for sharing your recent experience in our Reading store with us.

Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!

Have a great day!

Take care, ED

Valutata 5 stelle su 5

Quick, easy, friendly staff

Great help in store. Arrange formorder of item notnin stock.
Items was delivered quickly and returns process was easy for one that didn't fit.

13 giugno 2024
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear you have enjoyed using our Click and Collect service. We hope you love your order!

Take care. -GM

Valutata 5 stelle su 5

Very quick and easy

Very quick and easy. I ordered on line and received notification quite quickly to inform me that my item of clothing had arrived.

27 maggio 2024
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear you have enjoyed using our service, and we hope you love your order!

Take care. -GM

Valutata 5 stelle su 5

Always a good and easy experience…

Always a good and easy experience shopping in store at fat face. Kind, helpful staff - particularly at the Reading branch.

7 maggio 2024
Logo di FatFace - READING 2

Risposta di FatFace - READING 2

Hi there,

Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a good experience at our Reading Branch. We hope you love your purchase and look forward to welcoming you back soon.

Take care. -SW

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