I ordered online, collection from in store was quick and easy. Unfortunately the item didn’t fit so I returned it to store, the return was also quick and easy. The staff member helpfully looked onli... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Quick delivery of order. Up to date notifications of progress of order. Friendly helpful staff always. Important to try items as sizing can sometimes vary depending on product
L'azienda ha risposto
Jamie and Rosie in Plymouth branch are an absolute stars . Jamie goes out of the way miles to sort any problem and meet the customer need to the highest level . Ver... Leggi di più
L'azienda ha risposto
Shopping here is very easy, the staff in my local (Plymouth) store are very helpful and a credit to the company
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 23 Drake Circus Shopping Centre, PL1 1EA, Plymouth, Devon, Regno Unito
- 01752 601589
4,7
Eccellente
278 recensioni
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Le persone hanno visualizzato anche
Megan in Drake Circus store, Plymouth …
Megan in Drakes Circus store was fantastic. Really helpful and an absolute delight. Thank you so much Megan. Shopper's should definitely visit
26 settembre 2023
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Risposta di FatFace - PLYMOUTH 2
Hello Michelle
Thank you for your lovely review after visiting one of our stores! This is such great feedback.
Take care, LE
fitting rooms
recently visited the fatface store in plymouth and i was greeted by a lovely polite lady named Alysia. She was very helpful on the fitting rooms and helped me choose an outfit for an occasion i was attending. she is a great asset to the store. will be visiting again!
16 settembre 2023
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Risposta di FatFace - PLYMOUTH 2
Hi Mia, thanks for taking the time to review. It's so great to hear that Alysia from our Plymouth store was so helpful and welcoming - I'll make sure your kind words are passed on to the store. We can't wait to welcome you back again! Take care, CD
Helpful
Staff great in Plymouth asked about the children's section told it would be back after the sale rails go and more autumn selection comes in.
12 settembre 2023
Risposta di FatFace - PLYMOUTH 2
Hello Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Emma is amazing
Today I was struggling to find the right clothes to suit my shape and was assisted by the lovely Emma, who went above and beyond to find the perfect dresses which looked amazing and flattering. Thank you for your kindness, tips and expertise I'll be back soon 😊
20 settembre 2023
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Risposta di FatFace - PLYMOUTH 2
Hello Luci
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My order
Easy to order, delivered when it was expected, returns easy in store or via my local post office
9 settembre 2023
Risposta di FatFace - PLYMOUTH 2
Hi Sharon, thanks for taking the time to leave a review. It's good to hear that everything was easy for you, including the returns (although a shame that not everything was quite right for you!). Hopefully we can earn 5 stars next time! Take care, CD
Good Service
I visited Fatface in Drake Circus Plymouth yesterday and received the best customer service !
Well done Freya. You are an asset to your store.
15 settembre 2023
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Risposta di FatFace - PLYMOUTH 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Lucy gave excellent service
Lucy gave excellent service. And was very patient with my partner who needed a pair of jeans gx
31 agosto 2023
Risposta di FatFace - PLYMOUTH 2
Hello Gail
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent service
26 agosto 2023
Risposta di FatFace - PLYMOUTH 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Friendly staff
Emma the assistant was very polite and friendly, sharing in my excitement when my old gift card worked!
29 agosto 2023
Non scritta su invito
Risposta di FatFace - PLYMOUTH 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely friendly staff
Lovely friendly staff. Great atmosphere. I ordered the item on line and was able to try it on. Which was fab. To be able to collect from the store was great.
19 agosto 2023
Risposta di FatFace - PLYMOUTH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Risposta di FatFace - PLYMOUTH 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Risposta di FatFace - PLYMOUTH 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
I've ordered twice recently
I've ordered twice recently, once to collect in store and once by post. Both services were great. Bought items in sale so good prices for quality items.
8 agosto 2023
Risposta di FatFace - PLYMOUTH 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Excellent shopping experience
Excellent shopping experience, really easy to use and prompt click and collect.
14 agosto 2023
Risposta di FatFace - PLYMOUTH 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Service and quality
12 agosto 2023
Risposta di FatFace - PLYMOUTH 2
Thank you for your feedback. We deeply appreciate your feedback and we can't wait to see you again soon! - RS
What a lovely shopping experience…
I wanted to share what a lovely experience I had in Fatface Plymouth today. I was trying on some clothes, not normally my favourite thing, however Tsara made me feel at ease, was so helpful and gave me great advice. Nothing was too much trouble for Tsara and my whole experience was an enjoyable one. So if you need some help deciding what suits you I would definitely recommend the fabulous Tsara. My great experience didn't stop there. At the till I was greeted by Ellie who told me about how I could share my experience with everyone and Ellie was very friendly too.
17 agosto 2023
Non scritta su invito
Risposta di FatFace - PLYMOUTH 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Helpful staff
Helpful staff, Good range products and was able to buy a shirt that was out of stock on website. Order collection was easy and service was prompt.
3 agosto 2023
Risposta di FatFace - PLYMOUTH 2
Hi Andrew
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service by Emma in…
Excellent customer service by Emma in Plymouth store. Was so helpful in helping me match colours, previous shops I'd been in difficult to even locate sales assistant, let alone get help. Well done!
9 agosto 2023
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Risposta di FatFace - PLYMOUTH 2
Good Morning Ruth, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. I hope you have a good day - JW
Risposta di FatFace - PLYMOUTH 2
Good Afternoon Lisa,
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the item you purchased. We hope you love your new item. Take care - JW
Great customer service
Emma and Jake were really helpful and friendly in store. Emma saw me struggling with multiple items to try on and offered to take them to the changing room for me. She then went above and beyond in offering further assistance in finding the items I needed to buy. This was actually really appreciated, because I have trouble in standing for long periods of time and her help enabled me to come away with what I needed. Emma and Jakes customer service stood out and provided me with a fantastic shopping experience!
1 agosto 2023
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Risposta di FatFace - PLYMOUTH 2
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
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