Men’s cargo shorts. I now have two pairs of cargo shorts, blue and green, both washed once and the colour has washed out unevenly. Yes sending to the charity shop. I would not recommend these men’s s... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Went into Fat Face in Northallerton, very helpful lady assisted in decision making etc. Not right size so decided to go away and think about purchase rather than order in shop. Ordered on line to col... Leggi di più
L'azienda ha risposto
Visited Northallerton store today and bought an Ivory Jumper. Extremely pleased with the quality of this product and with the very helpful member of staff who advised me on the correct fit and size t... Leggi di più
L'azienda ha risposto
Good selection of stock, always have all sizes available to try on. Staff very friendly and helpful,nothing too much trouble. Store always clean and tidy, well presented.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
102/103 High Street, DL7 8PP, Northallerton, North Yorkshire, Regno Unito
- 01609 773970
4,7
Eccellente
119 recensioni
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The usual friendly
The usual friendly, yet wholly professional service that we have come to expect from FatFace.
Only disappointing point is that the company appear to have changed their sizing for mens chinos.
9 agosto 2023
Risposta di FatFace - NORTHALLERTON
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, SK
Item better than expected
Item better than expected, fitted perfectly.
Collected item from shop. Although I showed the assistant my emailed confirmation, she still requested ID, thought a bit OTT.
8 agosto 2023
Risposta di FatFace - NORTHALLERTON
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
All straightforward no problem.s at all
3 agosto 2023
Risposta di FatFace - NORTHALLERTON
Thank you for your wonderful comments. We deeply appreciate your feedback! - RS
Risposta di FatFace - NORTHALLERTON
Good Morning Kristin, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a great day! - JW
Communication was excellent
Communication was excellent and product was up to usual Fat Face high standards. As it was a sale item delivery took 7 days so deducted a star.
14 luglio 2023
Risposta di FatFace - NORTHALLERTON
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS
We love fat face clothes
We love fat face clothes, the quality is fantastic, wash, wear and keep shape & condition, service in store or on line is friendly and efficient.
29 giugno 2023
Risposta di FatFace - NORTHALLERTON
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Lovely staff gorgeous shop but limited sizes
Staff were kind and thoughtful, very helpful.
18 giugno 2023
Risposta di FatFace - NORTHALLERTON
HI Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face in Northallerton
Fat face in Northallerton
Staff so friendly and helpful , gave me information on ordering large sizes and children’s wear online .
21 maggio 2023
Risposta di FatFace - NORTHALLERTON
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Great products, good customer service and friendly staff.
I ordered a hoodie on line for a gift. The website was simple to use and customer service clear and prompt. The hoodie is an unusual design, which is why I chose it, and is beautifully soft and looks good quality. As always, the staff at Northallerton go out of their way to be friendly and helpful.
30 aprile 2023
Risposta di FatFace - NORTHALLERTON
Hi Pip thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online service was fantastic
Online service was fantastic. Goods are excellent quality. In Northallerton we are fortunate enough to have a Fat Face store and the staff there are very helpful too.
30 aprile 2023
Risposta di FatFace - NORTHALLERTON
Good Afternoon Sue
Thank you for your recent review.
I am so pleased to hear of your recent experience online and in our Northallerton store, please be assured that this will be passed onto the crew members involved for you.
EP
Risposta di FatFace - NORTHALLERTON
Good afternoon, Catherine
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Northallerton store.
Take care, JB
Very happy with the dress and blouse I…
Very happy with the dress and blouse I ordered via click.and collect, good fit, vibrant colours. However, I was just handed the bag and, when I stated I would like to try on the items, no assistance was offered - I contrast this to my experience at Cotton Traders where the Assistant opened the bags, put each item on a hanger, accompanied me to a changing cubicle, hung up the clothes, and then, after I had tried things on, packed everything for me, which I class as excellent customer service.
18 aprile 2023
Risposta di FatFace - NORTHALLERTON
Hi Felicity,
Thank you so much for your 5* review.
Apologies that you did not feel you received the service you were expecting, but I'm so pleased that you are loving your new items.
Have a lovely day!
JH
Online order collection from store.
I was able to collect my online order from my local FatFace store in Northallerton and I’m delighted that this option is available again. It is much more convenient for me and I have missed this service over the last few years. Thank you.
19 aprile 2023
Risposta di FatFace - NORTHALLERTON
Hi Sheila
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent friendly service in both…
Excellent friendly service in both Hebdon Bridge and Northallerton store. 5*
14 aprile 2023
Risposta di FatFace - NORTHALLERTON
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Always great quality and a perfect fit
Always great quality and a perfect fit. I know what I order will fit me which makes life a lot easier. Can’t recommend them enough
19 marzo 2023
Risposta di FatFace - NORTHALLERTON
Good afternoon, Pamela
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Northallerton store.
Take care, JB
Amazing service! (Northallerton store)
I visited the Northallerton store over the Christmas period and was delighted to be served by a lovely young lady I believe her name was Katie and she helped me pick out a lovely gift for my granddaughter. She was very helpful and explained the returns policy very well! Amazing service, will definitely be returning in the future!
14 febbraio 2023
Non scritta su invito
Risposta di FatFace - NORTHALLERTON
Hi there! Thankyou so much for your 5* review, I am thrilled to hear you had such a wonderful experience in store, we will make sure to pass this feedback over to our wonderful team. I do hope your granddaughter loves their gift! - BP
Staff friendly and helpful
Staff friendly and helpful. Fantastic offers in the January sale. Very happy with my purchase
6 gennaio 2023
Non scritta su invito
Risposta di FatFace - NORTHALLERTON
Amazing review! Thank you so much for your comments! We are thrilled to hear that you are happy with your purchase! :) - RS
Lovely colour and size 24 is a lovely nice shirt …
Lovely colour and size 24 is a lovely fit material good quality
21 ottobre 2022
Risposta di FatFace - NORTHALLERTON
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Prairie dress
After ordering a dress in one of your shops, I received it in the short length not the long which I wanted. After speaking to one of your team he told me how to return it and arranged for the long length to be sent, I received it the next day. Very pleased with the service I received.
23 settembre 2022
Risposta di FatFace - NORTHALLERTON
Hi Barbara, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality and good service
20 agosto 2022
Risposta di FatFace - NORTHALLERTON
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
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