I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great cus... Leggi di più
L'azienda ha risposto
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Leggi di più
L'azienda ha risposto
I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
19 Market Square, FY8 5LW, Lytham, Lancashire, Regno Unito
- 01253 732893
4,8
Eccellente
192 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick delivery to my local fatface…
Quick delivery to my local fatface shop. Good price and pleased with the quality of goods
26 settembre 2023
Risposta di FatFace - LYTHAM
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Efficient & friendly
Efficient , friendly staff - located my parcel easily . Staff at this shop are always helpful & welcoming .
24 settembre 2023
Risposta di FatFace - LYTHAM
Good afternoon,
Thank you for taking the time to leave your review.
I am so happy to read of your positive experience in our Lytham store, I hope you continue to enjoy your shopping experience with our lovely crew based there.
All the best, MM
Item came to the Lytham shop within a…
Item came to the Lytham shop within a few days staff very helpful
11 settembre 2023
Risposta di FatFace - LYTHAM
Hello, Thank you for your feedback regarding your trip to the Lytham store. It is so wonderful to read such lovely feedback!
Have a great day! SK
Retail assistant friendly and helpful
12 settembre 2023
Non scritta su invito
Risposta di FatFace - LYTHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Click and collect not as good as it should be
Went to collect several click and collect orders. Manager was a bit "full of himself" . I left the store without one order, which I was not aware of, and that was refunded same day. So control of click and collect items isn't good in that store.
2 settembre 2023
Risposta di FatFace - LYTHAM
Hello,
Thank you for your feedback. We are sorry to hear that you had this experience instore. We raise this with the appropriate teams to look into. We hope you love your new items.
Take care - KS
Easy to order and service brilliant 👍
2 settembre 2023
Risposta di FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Quick delivery and return received back…
Quick delivery and return received back and money paid back also very quick
28 agosto 2023
Risposta di FatFace - LYTHAM
Hello Lorraine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Tried trousers on at pick point too…
Tried trousers on at pick point too big. Sales woman so helpful in refunding. Bought something else instead. Nothing too much for staff polite and happy.
23 agosto 2023
Risposta di FatFace - LYTHAM
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Risposta di FatFace - LYTHAM
Good afternoon, Margaret
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
Risposta di FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Excellent customer service
I use Fatface Lytham store regularly and although I rarely write reviews, felt compelled to say that Jude, one of the sales assistants is particularly helpful and cheery. She always makes shopping there a really positive experience. She gives great advice and nothing is too much trouble. If only everyone could be served by someone with her commitment to customer service.
26 agosto 2023
Non scritta su invito
Risposta di FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Service was good but one of my…
Service was good but one of my scrunches wasn't put in my bag and as I was on a day trip couldnt go back for it. Good job they were on sale otherwise would have been really fed up.
22 agosto 2023
Non scritta su invito
Risposta di FatFace - LYTHAM
Hi Paula, thank you for taking the time to leave a review. I am glad to hear that you had good service in our Lytham branch and sorry that your scrunchie ended up being left behind! I've contacted the store to verify this and we'd love to help out. Please do get in touch by emailing us at customerservices@fatface.com - if you put 'FAO: Corrina' in the title that'll ensure it comes through to me and I can help out. Take care, CD
Risposta di FatFace - LYTHAM
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – SK
Staff in my local store are always very helpful. Ordered item in the sale to be delivered to the store to avoid paying postage. Great that we can pick up from store now.
Staff in my local store are always very friendly and helpful.
8 agosto 2023
Risposta di FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Online order picked up in Lytham store…
Online order picked up in Lytham store service was outstanding g Beth attentive and helpful both assistants were going above and beyond .
9 agosto 2023
Risposta di FatFace - LYTHAM
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Another of these brilliant Breton tops…
Another of these brilliant Breton tops for my collection ! I must have around 9 or 10... this bright blue is so cheerful I just had to have it. They are well made and wash well time after time. A true classic for everyone's wardrobe.
7 agosto 2023
Risposta di FatFace - LYTHAM
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Excellent Service
I visited Fatface in Lytham St Annes at the weekend and the store was fairly busy. I was served by both Sue and Jean who were extremely helpful and nothing was too much trouble. I purchased a number of items, thanks to their help and advice. It was a pleasure to deal with such helpful staff and will visit the store again.
13 agosto 2023
Non scritta su invito
Risposta di FatFace - LYTHAM
Thank you so much for your kind comments! We are so happy to hear of your wonderful experience in our store, and we will share your feedback with our amazing team. We look forward to seeing you again soon! - RS
Very happy with the service
7 agosto 2023
Risposta di FatFace - LYTHAM
Thank you so much for your lovely words. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS
Really welcoming and friendly staff and…
Really welcoming and friendly staff and I got a really good bargain.
13 agosto 2023
Non scritta su invito
Risposta di FatFace - LYTHAM
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, SK
I purchased a lovely leather camera bag…
I purchased a lovely leather camera bag from Fat Face. The staff are ever so friendly and helpful. I love going in my local store.
3 agosto 2023
Risposta di FatFace - LYTHAM
Hello Elaine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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