I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Leggi di più
L'azienda ha risposto
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Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great cus... Leggi di più
L'azienda ha risposto
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Leggi di più
L'azienda ha risposto
I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
19 Market Square, FY8 5LW, Lytham, Lancashire, Regno Unito
- 01253 732893
4,8
Eccellente
192 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Disabled friendly
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a look around and when I said I didn’t he brought everything out to me so I didn’t have to struggle, he made me feel very comfortable.
9 maggio 2026
Risposta di FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Delivered to shop early
Delivered to shop early, collection very efficient, friendly and helpful. Clothing collected was if good quality and fit
6 maggio 2026
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great customer service as a priority.
20 aprile 2026
Non scritta su invito
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality.
Helpful staff. Nothing too much trouble. Great quality clothing at a reasonable price. Thank You.
25 aprile 2026
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff very helpful in helping me sort…
Staff very helpful in helping me sort out the sizes I needed
24 aprile 2026
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jean from the Lytham Fat Face shop was…
Jean from the Lytham Fat Face shop was super helpful both times we’ve been in the shop recently. Thank you
24 aprile 2026
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great products at a good price
Great products at a good price . Very friendly and helpful staff.
11 aprile 2026
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Went in to the shop today
Went in to the shop today. Lovely woman but cant say the same about the man. I have a blue light card but it wont load in the shop. He wouldn't help or use my id card instead. Wouldn't recommend
4 aprile 2026
Non scritta su invito
Risposta di FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave your review. We’re sorry to hear that your visit to our Lytham store didn’t meet expectations.
We appreciate you highlighting both the positive interaction you had and the frustration caused when your Blue Light Card couldn’t be applied in store. We understand how disappointing this must have been, and we’re sorry that we weren’t able to assist you more helpfully at the time.
We’ll be sharing your feedback with the store management team to ensure our colleagues are clear on how to support customers in situations like this and to help improve consistency of service.
Thank you again for bringing this to our attention.
Take care, LE
Ordered online and was kept informed of…
Ordered online and was kept informed of the status of my order
until delivery to store, which was earlier than predicted! Great service when I went to pick up my package. Very happy with the entire process and even happier with my purchase.
29 marzo 2026
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff
The staff in the Lytham store were so helpful. I collected an online order, tried on the jeans (wrong fit for me). They suggested an alternative style and they were perfect. I got a top in store too. Easy to order, pick up, try on and return. Top marks, Lytham store
3 marzo 2026
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jean in Lytham branch was my savior
Jean in Lytham branch was my savior. So very helpful.
22 febbraio 2026
Non scritta su invito
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality clothing at reasonable prices
Quality clothing at reasonable prices, exceptionally helpful staff.
14 febbraio 2026
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff in the Lytham store very helpful…
Staff in the Lytham store very helpful and engaging.
8 febbraio 2026
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fab clothes! Excellent staff!
I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up tomorrow… Definitely will be a regular shopper here!
Lytham Store.
3 febbraio 2026
Non scritta su invito
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
great experience …
Easy to order online & have delivered free to my local store plus of course the Fatface quality is great and not forgetting the super staff
17 gennaio 2026
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Website is very user friendly
Website is very user friendly. Click and Collect is great as there is a Fatface outlet locally. Fully informed of delivery process by website and store. Staff in store are great, friendly, polite and very, very helpful. The above is why I shop at Fatface
8 gennaio 2026
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery to store
Ordered online for delivery to store and tho it was in the christmas period my order arrived quickly.
27 dicembre 2025
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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