Love the quality of FatFace clothing! Beautifully made, flattering styles and gorgeous fabrics. The outlet at Dalton Park have amazing offers and staff are si helpful / highly recommend. Most of my w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I was served by the most helpful Assistant I have ever had the pleasure meeting. As a male shopper, returning female clothing for my wife, I was a more than a little anxious. Maxine professionally to... Leggi di più
L'azienda ha risposto
Fat face has become my favourite shop, the quality is very good. The stores always seem nicely stocked and very friendly staff.
L'azienda ha risposto
Visited the Dalton Park store yesterday Sunday 23rd and what a pleasant experience. After visiting a good few other stores where the staff seemed as miserable as the weather and then walking into Fatf... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 69/71 Dalton Park, SR7 9HU, Murton, County Durham, Regno Unito
- 01915 264712
4,8
Eccellente
132 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I visited Dalton Park Store today
I visited Dalton Park Store today. I found exactly what I was looking for. The store was well presented. Maxine, who served me, was very friendly, polite and professional. Thank you, Maxine.
22 ottobre 2024
Non scritta su invito
Risposta di FatFace - DALTON PARK
Hello Gillian
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear. Take care, LE
Very friendly and helpful service from Maxine
Very friendly and helpful service from Maxine.
22 ottobre 2024
Non scritta su invito
Risposta di FatFace - DALTON PARK
Hello there
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear. Take care, LE
Perfect fit and delivery was earlier…
Perfect fit and delivery was earlier than expected to the local outlet
7 agosto 2024
Risposta di FatFace - DALTON PARK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great Customer Service at Fatface…
Great Customer Service at Fatface Dalton Park today. I had to return a bag I had purchased for my daughter about four months ago which was faulty. Unfortunately I couldn’t find my receipt and couldn’t give an exact date so didn’t think it would be possible to get a refund. The assistant and manager sifted through the records for the past months and eventually found my receipt. They went out of their way to be of help and are a credit to Fatface. Well done to you both and your outstanding customer service was greatly appreciated.
22 luglio 2024
Non scritta su invito
Risposta di FatFace - DALTON PARK
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
First time shopping here and it’s such…
First time shopping here and it’s such a Spacious shop and great products.
The shop assistant who served me was lovely & bubbly (I didn’t manage to get her name!) but a credit to the store. Will definitely come back to purchase more.
13 luglio 2024
Non scritta su invito
Risposta di FatFace - DALTON PARK
Hello Kimberley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very good service
Very easy to order good service and delivery communication throughout. Order is what was described
25 giugno 2024
Risposta di FatFace - DALTON PARK
Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received! Have a great day – CD
Great service
Called into the store to have a look for holiday clothes, great offers on the bikinis and some good reductions on other summer items. I was served quickly at the till and the lad that served me ( Lewis I think he was called ) was really friendly and helpful. As I was buying holiday clothes he asked if I had a holiday planned and showed a genuine interest in chatting to me about it, he was a real credit to fat face.
2 giugno 2024
Non scritta su invito
Risposta di FatFace - DALTON PARK
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Not happy with Sian attitude over a next bag , rest of the staff great…
Not happy with
8 maggio 2024
Non scritta su invito
Risposta di FatFace - DALTON PARK
Good afternoon,
Thank you for taking the time to leave a review.
We're sorry to hear you've had this experience with us. Please be assured this will be raised with the appropriate department.
If you ever need our assistance, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm. LC
Order arrived quick picked it up at…
Order arrived quick picked it up at dalton park store and the staff were lovely and friendly
22 aprile 2024
Risposta di FatFace - DALTON PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - DALTON PARK
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Order ready for collection quickly and…
Order ready for collection quickly and easy collection form very helpful staff
26 marzo 2024
Risposta di FatFace - DALTON PARK
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Dalton park
Been to Dalton Park fat face .such a warm inviting shop &the staff are very really helpful &friendly ,will definitely visit again
28 marzo 2024
Non scritta su invito
Risposta di FatFace - DALTON PARK
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Clean store with good layout
Clean store with good layout. Staff visible and approachable but not intrusive. Very polite, helpful cashier. Lovely idea of 20p charge for carrier bag to go to a named charity
13 marzo 2024
Non scritta su invito
Risposta di FatFace - DALTON PARK
Good Morning,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Dalton Park Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Brilliant Staff
Fatface is my favourite shop for clothing and the Dalton Park store staff are absolutely amazing, from entering the store to leaving they can not do enough to make your shopping experience any more enjoyable. 😀
1 marzo 2024
Non scritta su invito
Risposta di FatFace - DALTON PARK
Hello, Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy many more positive experiences with us! Have a great day! TS
Fantastic customer service today from…
Fantastic customer service today from Keira. Looking for a new jacket, Keira was so friendly with great advice. Really made me feel at ease, so helpful. Fantastic customer service.
17 febbraio 2024
Non scritta su invito
Risposta di FatFace - DALTON PARK
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have received such great customer service at one of our store. We look forward to welcoming you back soon!
Take care.-GM
Great shop
Amazing store and online store. Both easy to navigate round. Great quality clothes and accessories. Staff super friendly.
4 gennaio 2024
Risposta di FatFace - DALTON PARK
Good Afternoon Jean,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
Really good quality
Really good quality and son loves it
Customer service was lovely and staff were friendly
4 dicembre 2023
Risposta di FatFace - DALTON PARK
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Dalton Park store to be so helpful and that you experienced some great customer service. I will be sure to pass on your lovely comments to the team.
Take care, MM
polite and easy process
30 novembre 2023
Risposta di FatFace - DALTON PARK
Good Afternoon Christine,
Thank you for taking the time to leave us a review.
I am happy to hear you had a positive experience whilst shopping with us. We really look forward to welcoming you back!!
Kind Regards, JW
Great service!
Gud service & excellent returns via the shop aswell as post. Great quality tank top. V plsd
29 novembre 2023
Risposta di FatFace - DALTON PARK
Good Afternoon Annie,
Thank you for taking the time to leave us a review!
I am so happy to hear you are happy with the service you have received from us and that you are pleased with the items you have received!
We love to hear such positive feedback!
Kind Regards, JW
Risposta di FatFace - DALTON PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.