I went to an outlet having looked online only to be told you won’t get what’s online at these outlets. It’s an online outlet. Very disappointing
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Visited the Dalton Park store yesterday Sunday 23rd and what a pleasant experience. After visiting a good few other stores where the staff seemed as miserable as the weather and then walking into Fatf... Leggi di più
L'azienda ha risposto
Fantastic pleasant experience at Fat Face Dalton Park. I purchased a top and was served by the lovely Maxine who was colorful in every way. I can honestly say that her warm and friendly manner cheered... Leggi di più
L'azienda ha risposto
We went to Fatface at Dalton Park Seaham, whilst we were in there Maxine the assistant really stood out with her helpfulness, we could not fault her as she went above and beyond resulting in the best... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit 69/71 Dalton Park, SR7 9HU, Murton, County Durham, Regno Unito
- 01915 264712
4,7
Eccellente
119 recensioni
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Le persone hanno visualizzato anche
Visited Fatface at Dalton park Seaham…
Visited Fatface at Dalton park Seaham have to say it was a brilliant customer experience I was served by Maxine abubbly chatty cheerful member of staff who is a credit to her employers The store is well laid out with plenty of choice atcdiscounted prices
17 febbraio 2025
Non scritta su invito
Risposta di FatFace - DALTON PARK
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Excellent customer service
I was served by Maxine today and she was brilliant, very friendly and extremely helpful. She's a credit to your store.
10 febbraio 2025
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Risposta di FatFace - DALTON PARK
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
plenty of nice designs but I failed to…
plenty of nice designs but I failed to find my size in the shirt style I was looking for therefore not able to make a purchase. No good for the M's in this world
3 febbraio 2025
Risposta di FatFace - DALTON PARK
Hello there,
Thank you for taking the time to leave your review and for providing your feedback. I will ensure that this is passed to the relative teams. Take care, LE
Anna was fantastic
Anna was fantastic, went above and beyond to help me
4 gennaio 2025
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Risposta di FatFace - DALTON PARK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect jumper!
22 dicembre 2024
Risposta di FatFace - DALTON PARK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered a pair of chinos from the…
Ordered a pair of chinos from the Dalton Park store,served by Paula who gave great customer service.
21 novembre 2024
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Risposta di FatFace - DALTON PARK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - DALTON PARK
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Eye rings ordered
Called into Fatface at Dalton Park for a pair of ear rings for my wife . None in stock but the very helpful assistant told me I could order them in store and collect them at a later date. Picked them out at the till , paid and ordered there and then. Great service all round 👍
13 novembre 2024
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Risposta di FatFace - DALTON PARK
Hello Mark thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Visited the store today which was set…
Visited the store today which was set out lovely and very organised. I was served by Maxine who was lovely, she showed me a top to go with the trousers I’d picked up and after trying them on I purchased both. Maxine was a sweetheart, so friendly and helpful. Thank you for your time and patience Maxine, it was very much appreciated.
29 ottobre 2024
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Risposta di FatFace - DALTON PARK
Hello Claire
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear. Take care, LE
I visited Dalton Park Store today
I visited Dalton Park Store today. I found exactly what I was looking for. The store was well presented. Maxine, who served me, was very friendly, polite and professional. Thank you, Maxine.
22 ottobre 2024
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Risposta di FatFace - DALTON PARK
Hello Gillian
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear. Take care, LE
Very friendly and helpful service from Maxine
Very friendly and helpful service from Maxine.
22 ottobre 2024
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Risposta di FatFace - DALTON PARK
Hello there
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear. Take care, LE
Perfect fit and delivery was earlier…
Perfect fit and delivery was earlier than expected to the local outlet
7 agosto 2024
Risposta di FatFace - DALTON PARK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great Customer Service at Fatface…
Great Customer Service at Fatface Dalton Park today. I had to return a bag I had purchased for my daughter about four months ago which was faulty. Unfortunately I couldn’t find my receipt and couldn’t give an exact date so didn’t think it would be possible to get a refund. The assistant and manager sifted through the records for the past months and eventually found my receipt. They went out of their way to be of help and are a credit to Fatface. Well done to you both and your outstanding customer service was greatly appreciated.
22 luglio 2024
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Risposta di FatFace - DALTON PARK
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
First time shopping here and it’s such…
First time shopping here and it’s such a Spacious shop and great products.
The shop assistant who served me was lovely & bubbly (I didn’t manage to get her name!) but a credit to the store. Will definitely come back to purchase more.
13 luglio 2024
Non scritta su invito
Risposta di FatFace - DALTON PARK
Hello Kimberley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very good service
Very easy to order good service and delivery communication throughout. Order is what was described
25 giugno 2024
Risposta di FatFace - DALTON PARK
Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received! Have a great day – CD
Great service
Called into the store to have a look for holiday clothes, great offers on the bikinis and some good reductions on other summer items. I was served quickly at the till and the lad that served me ( Lewis I think he was called ) was really friendly and helpful. As I was buying holiday clothes he asked if I had a holiday planned and showed a genuine interest in chatting to me about it, he was a real credit to fat face.
2 giugno 2024
Non scritta su invito
Risposta di FatFace - DALTON PARK
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Not happy with Sian attitude over a next bag , rest of the staff great…
Not happy with
8 maggio 2024
Non scritta su invito
Risposta di FatFace - DALTON PARK
Good afternoon,
Thank you for taking the time to leave a review.
We're sorry to hear you've had this experience with us. Please be assured this will be raised with the appropriate department.
If you ever need our assistance, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm. LC
Order arrived quick picked it up at…
Order arrived quick picked it up at dalton park store and the staff were lovely and friendly
22 aprile 2024
Risposta di FatFace - DALTON PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - DALTON PARK
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Order ready for collection quickly and…
Order ready for collection quickly and easy collection form very helpful staff
26 marzo 2024
Risposta di FatFace - DALTON PARK
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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