I was disappointed this week to receive a call from Evri that the item I ordered from you had arrived in a very damaged condition and they refused to deliver it. I will be contacting you again to r... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
So very helpful trying to order correct jeans. Nothing was too much. Very polite , friendly and knowledgable. And very helpful when I ordered the wrong size. The delivery was extremely fast too. The j... Leggi di più
L'azienda ha risposto
Always friendly in store, willing to help etc (the ladies in particular as I haven't really interacted much with the guy who works there). Use the shop often so know it is a consistent standard and ca... Leggi di più
L'azienda ha risposto
Brilliant staff in Fatface Chichester. Always friendly and helpful. Recently had to take back a pink denim type jacket which I ordered on line because the wrong size had been sewn in it. All sorted ou... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
83 East Street, PO19 1HA, Chichester, West Sussex, Regno Unito
- 01243 539731
4,5
Eccellente
173 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Friendly in-store service
Friendly in-store service, helpful, nothing appeared too much trouble.
10 maggio 2026
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Good service throughout
Good service throughout. Prompt delivery and kept well informed of delivery date. Goods ordered were as expected.
29 aprile 2026
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice store with good amount of stock
Nice store with good amount of stock. Staff are great, friendly and helpful.
27 aprile 2026
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
So very helpful trying to order correct…
So very helpful trying to order correct jeans. Nothing was too much. Very polite , friendly and knowledgable. And very helpful when I ordered the wrong size. The delivery was extremely fast too. The jeans are very good quality and so comfortable. Very happy with the service and my order.
25 aprile 2026
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My order was damaged beyond delivery.
I was disappointed this week to receive a call from Evri that the item I ordered from you had arrived in a very damaged condition and they refused to deliver it.
I will be contacting you again to request either a full refund or a replacement item.
Please acknowledge receipt. Thank you
18 aprile 2026
Risposta di FatFace - CHICHESTER 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Stunning Dress
This is a beautiful dress. It was quite creased when I collected my order, but once I’d ironed it the skirt part hung beautifully. It’s fully lined which makes this dress even more elegant. Well worth every penny.
5 aprile 2026
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely fit for my young adult
Lovely fit for my young adult. It can be dressed up or down. Gorgeous.
14 marzo 2026
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff
Friendly staff, I had a collection, returns and shop sale. Dealt with in efficient manner.
6 gennaio 2026
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very attentive store folk
Very attentive store folk in Chichester when I collected my order, thanks
6 gennaio 2026
Risposta di FatFace - CHICHESTER 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Good service
Ordered an item in the sale over Christmas and opted to collect from store. Delivery arrived a day earlier than planned which was good. Easy to pick up from store, staff very helpful.
2 gennaio 2026
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought a t shirt in the sale that I…
I bought a t shirt in the sale that I am very happy with. Used click and collect. Good service.
2 gennaio 2026
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly staff and my slippers are…
Very friendly staff and my slippers are nice and warm and very good quality
17 dicembre 2025
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and quick delivery
Easy to order and quick delivery. In store collection is excellent. Staff in the Chichester store were very helpful and polite. The jacket was a perfect fit and the colour is lovely
5 dicembre 2025
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sparkly cardi
I was able to return an item that was too big and pick up the next size down. I tried it on in the shop and returned the bigger one over the counter. Both were ordered online. Staff were polite and helpful.
6 dicembre 2025
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Item looked nothing like picture
Item looked nothing like picture and had to be returned.
5 dicembre 2025
Risposta di FatFace - CHICHESTER 2
Hey Sarah,
Thank you for taking the time to leave your review. I am sorry to hear that your order was not as you were expecting. I understand this must have been disappointing. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
10/10
A vast range of products, easy to find, staff friendly and if I need assist very helpful.
6 novembre 2025
Risposta di FatFace - CHICHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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