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FatFace - CHICHESTER 2 Recensioni 175

TrustScore 4.5 su 5

4,5

83 East Street, PO19 1HA Chichester, West Sussex, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great experience. My eye was caught by a striped shirt in the Chichester branch however they didn’t have my size. A very helpful assistant suggested that I order it via the website and it was delivere... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I was disappointed this week to receive a call from Evri that the item I ordered from you had arrived in a very damaged condition and they refused to deliver it. I will be contacting you again to r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Always friendly in store, willing to help etc (the ladies in particular as I haven't really interacted much with the guy who works there). Use the shop often so know it is a consistent standard and ca... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant staff in Fatface Chichester. Always friendly and helpful. Recently had to take back a pink denim type jacket which I ordered on line because the wrong size had been sewn in it. All sorted ou... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • 83 East Street, PO19 1HA, Chichester, West Sussex, Regno Unito

  • 01243 539731

4,5

Eccellente

TrustScore 4.5 su 5

175 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Brought this bag for a close friend

Brought this bag for a close friend. Last year I Brought the small phone bag with the little bee motive. Both bags are lovely and are treasured daily use.

22 giugno 2024
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Risposta di FatFace - CHICHESTER 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Quick and efficient delivery to store…

Quick and efficient delivery to store and in store staff very helpful. Much appreciated.

30 maggio 2024
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Risposta di FatFace - CHICHESTER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order!

Take care. -GM

Valutata 5 stelle su 5

Collect in store

Ordered online, received reminders. Staff friendly when collecting.

31 maggio 2024
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Risposta di FatFace - CHICHESTER 2

Good morning,

Thank you for taking the time to leave your review.

I am so happy that you were able to easily order online and collect your order and visit our friendly crew. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Valutata 5 stelle su 5

Skirt

I ordered the skirt online on Sunday evening and collected instore on the Wednesday. Was served straight away and had collected my parcel in 5 minutes. Great service.

13 maggio 2024
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Risposta di FatFace - CHICHESTER 2

Hi there,

Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.

Take care. -SW

Valutata 5 stelle su 5
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Risposta di FatFace - CHICHESTER 2

Good afternoon, FatFace customer.

Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Chichester store.

Take care, JB

Valutata 5 stelle su 5

Always easy to buy (and if necessary

Always easy to buy (and if necessary, return) clothes at FatFace.
A good range of styles and colours to choose from too, and one of the few places that I can buy off the shelf and know it's going to fit, thanks to the different size options.

11 maggio 2024
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Risposta di FatFace - CHICHESTER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.

Take care. -GM

Valutata 5 stelle su 5

Great quality tops that arrived in good time.

Great quality tops that arrived in good time. Collected from Chichester Branch and ended up buying an additional top. Very happy with purchase and recommend to others.

1 maggio 2024
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Risposta di FatFace - CHICHESTER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valutata 5 stelle su 5

Great polo shirts

Good quality garments. Size choice good. Prompt delivery & safely packaged.

30 aprile 2024
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Risposta di FatFace - CHICHESTER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We’re so happy to read your feedback regarding quality and delivery. We look forward to welcoming you back!

Take care.- GM

Valutata 4 stelle su 5

Arrived in shop quickly.

Arrived in shop quickly.
A nice pair of jeans.

22 aprile 2024
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Risposta di FatFace - CHICHESTER 2

Good morning,

Thank you for taking the time to leave your review. I am so pleased that your order arrived in store quickly and that you are enjoying the new jeans. I hope you continue to enjoy our products as much as we do.

All the best, MM

Valutata 3 stelle su 5

Charged wrong price had to go back and…

Charged wrong price had to go back and get a refund!

23 aprile 2024
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Risposta di FatFace - CHICHESTER 2

Good afternoon Gareth,
Thank you for taking the time to leave a review.
We're sorry to hear you have had this experience with us.
Sadly, I cannot see you have e-mailed prior to your review.
If you would like to discuss this further, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm. Take care, LC.

Valutata 5 stelle su 5

Always very happy with Fat face I love their clothes

Always very happy with Fat face their clothes are always good quality
Ordering online is always good and simple
You return by post or in store

22 aprile 2024
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Risposta di FatFace - CHICHESTER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear your feedback regarding quality and service. We hope you love your order!

Take care.- GM

Valutata 5 stelle su 5

Ordered several items which came…

Ordered several items which came promptly and all fitted perfectly.

22 aprile 2024
Logo di FatFace - CHICHESTER 2

Risposta di FatFace - CHICHESTER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We’re so happy to hear you are happy with your items, and received your order promptly. We look forward to welcoming you back soon.

Take care.- GM

Valutata 5 stelle su 5

Good customer service

20 aprile 2024
Logo di FatFace - CHICHESTER 2

Risposta di FatFace - CHICHESTER 2

Good morning,

Thank you for taking the time to leave your review. I am so pleased that you received good customer service from FatFace recently. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Valutata 3 stelle su 5

Change of sizes…

Most of the things I have recently bought I have had to return because Fatface seem to have changed their sizes (like M&S!) I used to buy an 8 and sometimes a 6 but now I never know. The last top i bought in a 10 was absolutely huge and I had to return it. Such a shame.

23 marzo 2024
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Risposta di FatFace - CHICHESTER 2

Hi there,
Thank you for taking the time to leave a review.
We’re sorry to hear you are not 100% satisfied with your items. We will be sure to pass your feedback onto the appropriate department.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm. Take care, LC.

Valutata 5 stelle su 5

Great experience at the Chichester store

I visited the Chichester Fat Face branch in store this week & the week before & was well looked after by a super staff member who was really helpful & friendly.
I’m really happy with my purchases, great quality designs.

10 febbraio 2024
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Risposta di FatFace - CHICHESTER 2

Good morning,

Thank you for taking the time to leave us your review.

I am so pleased that you encountered such a pleasant experience in our Chichester store during your recent visit and that you found the crew to be super helpful and friendly. I will be sure to pass your comments on to the team. I hope you continue to love our products as much as we do.

All the best, MM

Valutata 5 stelle su 5

Excellent service

Prompt processing and dispatch.
No problems with collection

7 febbraio 2024
Logo di FatFace - CHICHESTER 2

Risposta di FatFace - CHICHESTER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear you received your order promptly.
We hope you love your purchase!

Take care. -GM

Valutata 5 stelle su 5

Great offers

Great offers, really pleased with my purchases.

27 dicembre 2023
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Risposta di FatFace - CHICHESTER 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valutata 5 stelle su 5

Great store

Staff at the Chichester store were lovely, friendly and very helpfully.

7 gennaio 2024
Non scritta su invito
Logo di FatFace - CHICHESTER 2

Risposta di FatFace - CHICHESTER 2

Good Morning Paul,

Thank you for taking the time to leave us a review!

I am so happy to hear you had such a lovely experience in our Chichester store. I will make sure this feedback is passed on to them!

We look forward to welcoming you back soon!

Kind Regards, JW

Valutata 5 stelle su 5

Great customer service Lovely quality…

Great customer service Lovely quality clothes

28 dicembre 2023
Logo di FatFace - CHICHESTER 2

Risposta di FatFace - CHICHESTER 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Staff attitude and helpfulness

Staff attitude and helpfulness.
A complicated return but the Manager was Top draw! Even received an additional amount of £5 on my credit for any inconvenience. Ended up purchasing two of the same item but in different colours. Well done Fat Face.

14 dicembre 2023
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Risposta di FatFace - CHICHESTER 2

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

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