Banner for FatFace - CASTLEFORD

FatFace - CASTLEFORD Recensioni 84

TrustScore 4.5 su 5

4,6

Junction 32 Outlet Village, Tomahawk Trail, WF10 4FR Castleford, West Yorkshire, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Told parcel would be delayed slightly. Rang customer service who were very friendly and helpful. They sorted it out and items arrived as expected. Staff at the store also very helpful. Delighted with... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

I usually have a good experience in this store however today colleagues were rude and customer service and social skills were lacking. On entry all 4 team members were stood talking at the till,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered the same item in 2 sizes just in case. They were being delivered to store separately but I received emails about estimated delivery (to store) for both and they were delivered on time. Colle... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Every purchase from Fat Face is of excellent quality. Staff are always attentive, friendly and professional in every store I have visited, although particularly at the Junction 32 store. Highly reco... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • Junction 32 Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, West Yorkshire, Regno Unito

  • 01977 556280

4,6

Eccellente

TrustScore 4.5 su 5

84 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Got what I wanted

Got what I wanted, at a great price from super staff.What more do you need

26 agosto 2023
Non scritta su invito
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Valutata 5 stelle su 5

I love taking my time browsing online…

I love taking my time browsing online then having something special delivered to my favourite shop. This gives me a great excuse to take a closer look at everything, feel the quality and pick up other items which I prefer to try on or feel the fabric. Combined with a cafe visit I have a great trip out and guaranteed successful journey!

7 agosto 2023
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS

Valutata 5 stelle su 5

An amazing outlet experience

An amazing outlet experience! My first time visiting a FatFace Outlet Store as we live towards Harrogate and my oh my! The shop was very clean, well laid out and tidy. Perfect space to use a pushchair as we had one with us. Very helpful staff & one in particular (receipt said Lucy, she had red glasses and such a friendly nature!) she assisted us with buying my grandchildren some clothes, I even walked away with 2 new dresses and a pair of jeans. She helped us from entering the store, to trying things on and getting her professional advice & then going to the till with her! She even got our receipt sent to my husbands email address (very high tech!). We will be visiting more often!

29 luglio 2023
Non scritta su invito
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Hi Cecilia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great product lines and excellent value…

Great product lines and excellent value for money. Easy to find what I want and no hassle from staff, but assistance provided when requested.

23 luglio 2023
Non scritta su invito
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Good morning, Mark

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Castleford store.

Take care, JB

Valutata 5 stelle su 5

Easy click and collect

Clear purchase and delivery instructions. Easy hassle free collection

3 maggio 2023
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Valutata 5 stelle su 5
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Good afternoon, Nicola

Thank you for your feedback regarding your recent online order.

It's great reading such positive comments! We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Valutata 5 stelle su 5

Quick delivery and easy collection.

Quick delivery and easy collection.
The staff member who dealt with my collection was efficient and informative about being able to try the items before taking home and dealing with any returns.

29 aprile 2023
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Hello, Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – KS

Valutata 5 stelle su 5

Very nice material and comfortable

Comfortable and nice material

17 aprile 2023
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Hi Savia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Delt with quickly and staff at…

Delt with quickly and staff at collection were lovely

23 marzo 2023
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Valutata 5 stelle su 5

Excellent product & service

Bought in store Castleford. Excellent product, great friendly service.

7 gennaio 2023
Non scritta su invito
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Thank you so much for your kind review. We deeply appreciate your feedback and we are pleased to hear of your positive shopping experience :) - RS

Valutata 5 stelle su 5

I loved the products I bought in the…

I loved the products I bought in the shop at Junction 32, when I got home I bought more online! Great prices very good quality.

6 novembre 2022
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Lovely staff at FatFace outlet store.

Just bought a coat at the outlet store Castleford. All three staff on duty were excellent - so kind and helpful as I dithered about choosing a coat. They were lovely - the young lady looked up availability in other stores and the older lady was so sweet. Thank you

28 ottobre 2022
Non scritta su invito
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Hi Chris, thank you very much for this lovely review! I so pleased to see our Castleford crew be so attentive to you during your time shopping with us-I'll make sure they know how happy you were with their service! Thank you again, SC

Valutata 5 stelle su 5

Really nice skirt lovely material would…

Really nice skirt lovely material would buy again

2 giugno 2022
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Hi Winifred
Thank you for taking the time to rate and review us. Really happy to hear that you are happy with your new skirt. A great addition to your wardrobe. Enjoy the Jubilee. MJ

Valutata 4 stelle su 5

Fatface at Castleford (junction 32)

Fatface at Castleford (junction 32)

The staff are friendly and lovely. The store is clean and organised, but the stock is the same as it was a year or 2 ago (it’s an outlet).
Please get some fab new stock please?

7 aprile 2022
Non scritta su invito
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Good Afternoon Rochelle

Thank you for your 4* review.

I am so pleased to hear of your recent experience in our Castleford store. In regards to the stock please be assured that this has been flagged with the appropriate department to look into this further and take the appropriate action.

Have a lovely evening.- EP

Valutata 5 stelle su 5

Very friendly and helpful staff

Very friendly and helpful staff . Looked in the warehouse for missing sizes, shop floor was very clean and tidy.

29 novembre 2021
Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Hi David, thank you for your review. I am really pleased to hear that you had a positive experience in our Castleford Store recently. That is great to hear :)
Take care - LE

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più