I ordered the same item in 2 sizes just in case. They were being delivered to store separately but I received emails about estimated delivery (to store) for both and they were delivered on time. Colle... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeJunction 32 Outlet Village, Tomahawk Trail, WF10 4FR Castleford, West Yorkshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Told parcel would be delayed slightly. Rang customer service who were very friendly and helpful. They sorted it out and items arrived as expected. Staff at the store also very helpful. Delighted with... Leggi di più
L'azienda ha risposto
The guy who was working that night was absolutely brilliant what a star what a credit he is to fat face. Even my 11 year old son and husband both liked him too. Very helpful and polite. Definitely... Leggi di più
L'azienda ha risposto
Second visit to the store as Christmas is coming and we needed some party clothes and retail therapy . Again great experience Leon recognised us and looked after us amazingly well . Sarah loved being... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Junction 32 Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, West Yorkshire, Regno Unito
- 01977 556280
4,6
Eccellente
82 recensioni
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Service was fantastic
Service was fantastic , I was very pleased to see an outlet store ran so well and kept so clean , normally things are just thrown in to get rid of them but not this one , very fairly priced and in this current climate is nice to see a store not trying to rip there customers off . Would definitely recommend anyone who is visiting here to pop in and see the friendly staff if they need any help
10 settembre 2025
Non scritta su invito
Risposta di FatFace - CASTLEFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
1st time I've been to this place
1st time I've been to this place, great little store staff are very friendly and picked up some great little bargains for my hols. Will ge going back looking for autumn and winter stuff.
7 settembre 2025
Non scritta su invito
Risposta di FatFace - CASTLEFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
late email to say not in shop yet
I ordered online and chose to have the item delivered to the store about 6 days after i'd ordered it.
I'd rearranged my day to go to collect the item ,like I said, a good 6 days after the order was in. On the morning of the day I'd requested the pick up I received an email to say it wasnt in store yet!
Most disappointing. Later that day it was available,but surely if it was 'in stock' it could've been ready earlier. notifying me on the morning of the day which I'd requested to pick up was late in my opinion.
8 settembre 2025
Risposta di FatFace - CASTLEFORD
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
FatFace 10 out of 10... again
FatFace have never failed to live upto my expectations. They are my go to clothing provider. I always recommend them to friends and family... and will continue to do so.
14 agosto 2025
Risposta di FatFace - CASTLEFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sandals
Ordered on line was very impressed with them when they finally did arrive ,looks stylish very comfortable,only down side was told be in shop to collect on weds didn't turn up till Saturday
8 luglio 2025
Risposta di FatFace - CASTLEFORD
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Risposta di FatFace - CASTLEFORD
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service friendly and helpful staff
16 giugno 2025
Risposta di FatFace - CASTLEFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Risposta di FatFace - CASTLEFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
So So easy to purchase items at a great…
So So easy to purchase items at a great price. Top[ quality. Staff are brilliant down at J32 off M62 Castleford Retail Park.
30 aprile 2025
Risposta di FatFace - CASTLEFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Great Service
Always Great friendly service by the staff in Fat face Castleford, Eve who served me provided great customer service dealing with my query, She was friendly and pleasant.
27 marzo 2025
Non scritta su invito
Risposta di FatFace - CASTLEFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Excellent customer service upon my…
Excellent customer service upon my collection front the junction 32 store as always. First class
27 febbraio 2025
Risposta di FatFace - CASTLEFORD
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Castleford store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Great store
Great store, tidy and warm on a cold evening.
Staff this evening were friendly, the best folding of clothes ever from the male member of staff.
26 febbraio 2025
Non scritta su invito
Risposta di FatFace - CASTLEFORD
Hello Jo,
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Castleford store - this is great to hear.
Take care, CT
Excellent staff
I went into the Castleford store at Junction 32. I was served by an extremely helpful, patient and polite member of staff. His name was David.
I had struggled to place an order online, so came to store, but my item was not in stock. David patiently went through all the online t shirts til he found the right one. I was able to order and collect in a few days.
I just wanted his courteous manner to be recognised. Thank you.
24 febbraio 2025
Non scritta su invito
Risposta di FatFace - CASTLEFORD
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Castleford store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Absolutely one of the best experiences…
Absolutely one of the best experiences in a FatFace Shop! I love the staff at the Castleford store at FreePort but wow, they managed to get me to spend more than I’ve ever intended to do ever! One staff member who always is a ray of pure golden sunshine is Lucy, she’s been working there since I started to shop at this particular store, and what can I say about her… her knowledge of product, recommendations on styles and her keen eye to detail is impeccable, she should get employee of the year! We always have a laugh and giggle in the fitting rooms when she’s helping me find the perfect item (or items) to buy and Mandy who helped me fall in love with the Simone and maya style dresses! Both of these angels really know their stuff! It has to be said but it is one of the best stores in the country to browse and shop at! I really love FatFace Castleford!! Well done, I love you all!!
7 gennaio 2025
Non scritta su invito
Risposta di FatFace - CASTLEFORD
Hello! Thank you so much for your kind words! We’re thrilled to hear about your positive experience at our Castleford store. Lucy and Mandy will be so happy to hear your feedback – they truly are stars! We can’t wait to welcome you back for more shopping adventures. Thanks again for your support! - LE
Easy to order
Easy to order, clear details about product .Easy to pick up, and friendly inshore staff.
15 dicembre 2024
Risposta di FatFace - CASTLEFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Risposta di FatFace - CASTLEFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fabulous products always fit my very…
Fabulous products always fit my very tall grandson. Very helpful staff on collection of my parcel.
2 dicembre 2024
Risposta di FatFace - CASTLEFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Absolutely lovely lady who works here…
Absolutely lovely lady who works here who was really going above and beyond helping everyone, think her name began with an M.
11 novembre 2024
Non scritta su invito
Risposta di FatFace - CASTLEFORD
Hello Anna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Disappointed
I got an email to say my order had arrived at Junction 32 Fat face. I went to collect it on Friday 11th October but was told by a member of staff I couldn't have it until the following Wednesday afternoon. I was very disappointed by this as I made a special journey to the store to collect the order.
16 ottobre 2024
Risposta di FatFace - CASTLEFORD
Hello there
Thank you for taking the time to leave your review.
I am sorry to hear of the issues that you encountered whilst collecting your order. I can understand that this was frustrating.
If you still haven't received your order, please contact fatfacereviews@mail.fatface.com
Take care, LE
Risposta di FatFace - CASTLEFORD
Hello June
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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