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FatFace - CASTLEFORD Recensioni 

89
TrustScore 4.5 su 5

4,7

Junction 32 Outlet Village, Tomahawk Trail, WF10 4FR Castleford, West Yorkshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Second visit to the store as Christmas is coming and we needed some party clothes and retail therapy . Again great experience Leon recognised us and looked after us amazingly well . Sarah loved being... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Ordered a pair of jeans, from the website. Sent a completely different size because label on waistband states actual size, but price tag states the size I ordered. So far, no joy from emailing cus... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered the same item in 2 sizes just in case. They were being delivered to store separately but I received emails about estimated delivery (to store) for both and they were delivered on time. Colle... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I love taking my time browsing online then having something special delivered to my favourite shop. This gives me a great excuse to take a closer look at everything, feel the quality and pick up other... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna

Scritti dall'azienda

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informazioni di contatto

  • Junction 32 Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, West Yorkshire, Regno Unito

  • 01977 556280

4,7

Eccellente

TrustScore 4.5 su 5

89 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(89)

13.098 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Warm welcome from Leon when we returned

Second visit to the store as Christmas is coming and we needed some party clothes and retail therapy . Again great experience Leon recognised us and looked after us amazingly well . Sarah loved being made a fuss of during challenging times .Thank you again we will be back !

24 novembre 2025
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Risposta di FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Excellent experience and helpful staff

On entry, the store was beautifully clean and organised. It made you want to browse.
I found some excellent bargains and was helped today by David and Emma. Both were friendly, approachable and helpful. I had a great experience here and would highly recommend the store and the staff.

3 ottobre 2025
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Risposta di FatFace - CASTLEFORD

Hello Jo,
Thank you so much for your wonderful feedback! David and Emma will be thrilled to know they helped make your experience a great one. We really appreciate your recommendation and hope to see you again soon!

Thank you, LE

Valutata 5 stelle su 5

Excellent!

Amazing shop with a great range & some good bargains to be had. Really friendly & helpful staff & I commend their attentiveness to their customers. Would really recommend a visit to this store.

10 settembre 2025
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Risposta di FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Updating my wardrobe after many years

Updating my wardrobe after many years, was recommended Fatface, Junction 32,fantastic service great prices, great choices, if I'd known would have updated sooner

8 settembre 2025
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Risposta di FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Thanks for the help

The service was brilliant, a guy called Leon couldn't be more helpful with trying to find a nice top for my son. Good value too!

10 settembre 2025
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Risposta di FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Great service, lovely trousers

I ordered online and collected in store. The trousers arrived when it said they would, the sales assistant in store was very helpful, I tried them on when I went to collect them and the sales assistant said if they didn't fit she would help me with the return. But they were perfect so I didn't need to return them.

4 settembre 2025
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Risposta di FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

Service was fantastic

Service was fantastic , I was very pleased to see an outlet store ran so well and kept so clean , normally things are just thrown in to get rid of them but not this one , very fairly priced and in this current climate is nice to see a store not trying to rip there customers off . Would definitely recommend anyone who is visiting here to pop in and see the friendly staff if they need any help

10 settembre 2025
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Risposta di FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

1st time I've been to this place

1st time I've been to this place, great little store staff are very friendly and picked up some great little bargains for my hols. Will ge going back looking for autumn and winter stuff.

7 settembre 2025
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Risposta di FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 3 stelle su 5

late email to say not in shop yet

I ordered online and chose to have the item delivered to the store about 6 days after i'd ordered it.
I'd rearranged my day to go to collect the item ,like I said, a good 6 days after the order was in. On the morning of the day I'd requested the pick up I received an email to say it wasnt in store yet!
Most disappointing. Later that day it was available,but surely if it was 'in stock' it could've been ready earlier. notifying me on the morning of the day which I'd requested to pick up was late in my opinion.

8 settembre 2025
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Risposta di FatFace - CASTLEFORD

We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE

Valutata 5 stelle su 5

FatFace 10 out of 10... again

FatFace have never failed to live upto my expectations. They are my go to clothing provider. I always recommend them to friends and family... and will continue to do so.

14 agosto 2025
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Risposta di FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 4 stelle su 5

Sandals

Ordered on line was very impressed with them when they finally did arrive ,looks stylish very comfortable,only down side was told be in shop to collect on weds didn't turn up till Saturday

8 luglio 2025
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Risposta di FatFace - CASTLEFORD

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Valutata 4 stelle su 5

prices

Decent prices on some items

4 luglio 2025
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Risposta di FatFace - CASTLEFORD

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5
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Risposta di FatFace - CASTLEFORD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valutata 5 stelle su 5

So So easy to purchase items at a great…

So So easy to purchase items at a great price. Top[ quality. Staff are brilliant down at J32 off M62 Castleford Retail Park.

30 aprile 2025
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Risposta di FatFace - CASTLEFORD

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Valutata 5 stelle su 5

Great Service

Always Great friendly service by the staff in Fat face Castleford, Eve who served me provided great customer service dealing with my query, She was friendly and pleasant.

27 marzo 2025
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Risposta di FatFace - CASTLEFORD

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Excellent customer service upon my…

Excellent customer service upon my collection front the junction 32 store as always. First class

27 febbraio 2025
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Risposta di FatFace - CASTLEFORD

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Castleford store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Great store

Great store, tidy and warm on a cold evening.
Staff this evening were friendly, the best folding of clothes ever from the male member of staff.

26 febbraio 2025
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Risposta di FatFace - CASTLEFORD

Hello Jo,

Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Castleford store - this is great to hear.

Take care, CT

Valutata 5 stelle su 5

Excellent staff

I went into the Castleford store at Junction 32. I was served by an extremely helpful, patient and polite member of staff. His name was David.
I had struggled to place an order online, so came to store, but my item was not in stock. David patiently went through all the online t shirts til he found the right one. I was able to order and collect in a few days.
I just wanted his courteous manner to be recognised. Thank you.

24 febbraio 2025
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Logo di FatFace - CASTLEFORD

Risposta di FatFace - CASTLEFORD

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Castleford store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Valutata 5 stelle su 5

Absolutely one of the best experiences…

Absolutely one of the best experiences in a FatFace Shop! I love the staff at the Castleford store at FreePort but wow, they managed to get me to spend more than I’ve ever intended to do ever! One staff member who always is a ray of pure golden sunshine is Lucy, she’s been working there since I started to shop at this particular store, and what can I say about her… her knowledge of product, recommendations on styles and her keen eye to detail is impeccable, she should get employee of the year! We always have a laugh and giggle in the fitting rooms when she’s helping me find the perfect item (or items) to buy and Mandy who helped me fall in love with the Simone and maya style dresses! Both of these angels really know their stuff! It has to be said but it is one of the best stores in the country to browse and shop at! I really love FatFace Castleford!! Well done, I love you all!!

7 gennaio 2025
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Risposta di FatFace - CASTLEFORD

Hello! Thank you so much for your kind words! We’re thrilled to hear about your positive experience at our Castleford store. Lucy and Mandy will be so happy to hear your feedback – they truly are stars! We can’t wait to welcome you back for more shopping adventures. Thanks again for your support! - LE

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