Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA Cardiff, Glamorgan, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Quality: Defective material on mens FF Polo Shirt (H59-451), appeared after 1st wash , item never worn, small hole adjacent to pocket This is the second time! Quality is definitely getting worse in... Leggi di più
L'azienda ha risposto
Excellent service, quick delivery and great in store service. Great lightweight down jacket with a hood - most important. I don’t wear coats when I’m driving but wanted something lightweight which was... Leggi di più
L'azienda ha risposto
I simply love fatface, their clothes are so beautiful, soft and well design. I like to wear them during the whole year; spring full of flowers, nice and comfortable dresses and shirts, warm during win... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- anche in
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di accessori di moda
Scritti dall'azienda
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informazioni di contatto
Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA, Cardiff, Glamorgan, Regno Unito
- 02920 667139
4,6
Eccellente
160 recensioni
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Le persone hanno visualizzato anche
Cardiff center FatFace
The lady at the checkout was extremely helpful, even though the shop was busy as the January sale has just started.
The Cardiff shop was well organised and plenty of room to browse.
27 dicembre 2023
Risposta di FatFace - CARDIFF 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The server ( think his name was Rod
The server ( think his name was Rod? ) was exceptional he was welcoming and very informative, I don’t visit Cardiff often but he was a stand out Welshman! Well done.
22 dicembre 2023
Non scritta su invito
Risposta di FatFace - CARDIFF 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely clothes which fit well
Lovely clothes which fit well. Click and collect always prompt and easy to use. Friendly staff.
14 dicembre 2023
Non scritta su invito
Risposta di FatFace - CARDIFF 3
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely dress.
Easy to order online, in store when expected, lovely item, very pleased.
1 dicembre 2023
Risposta di FatFace - CARDIFF 3
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fantastic customer service
Fantastic customer service! I went to the Cardiff store to return/exchange items. The staff were helpful and friendly, giving much needed assistance with size and style. Many thanks!
13 novembre 2023
Risposta di FatFace - CARDIFF 3
Hi Andrew, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Always good clothing
12 novembre 2023
Risposta di FatFace - CARDIFF 3
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The website is clear and easy to use
The website is clear and easy to use. Click and collect worked very well. The items were of excellent quality and looked exactly as expected, so overall very good value and service.
15 novembre 2023
Risposta di FatFace - CARDIFF 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The quality is so good and staff are…
The quality is so good and staff are very helpful
3 novembre 2023
Risposta di FatFace - CARDIFF 3
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
The staff are really helpful and polite
1 novembre 2023
Risposta di FatFace - CARDIFF 3
Hello Pauline
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Received my order quickly, fabulous quality …
Fat face clothing never disappoints with it’s choice of colours and designs which are well made and excellent quality 5*so happy with my purchases
4 novembre 2023
Risposta di FatFace - CARDIFF 3
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Risposta di FatFace - CARDIFF 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Risposta di FatFace - CARDIFF 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great quality
Great quality, brilliant price and quick delivery. Can't get better than FatFace.
25 ottobre 2023
Risposta di FatFace - CARDIFF 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Absolutely great customer service, extremely helpful.
23 ottobre 2023
Risposta di FatFace - CARDIFF 3
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Grufydd was so helpful over and above…
Grufydd was so helpful over and above what was expected. I had my little Sheltie with me so it was a flying visit and he was so nice to her as well. He is a credit to your firm.
28 ottobre 2023
Non scritta su invito
Risposta di FatFace - CARDIFF 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Friendly and helpful service in store
Friendly and helpful service at the shop when I collected my order.
Disappointed that it wasn’t available sooner so I had to make a special journey to collect it.
17 ottobre 2023
Risposta di FatFace - CARDIFF 3
Hello, thank you for your positive review regarding your recent purchase.
I am pleased to read that your online shopping experience was a positive one although I'll be sure to pass your feedback on to the relevant teams for future consideration.
I hope you look forward to shopping with us in the future. Take care – LB
Lovely staff very friendly and polite…
Lovely staff very friendly and polite the service was great
Nice to have staff that talk to you x
11 ottobre 2023
Risposta di FatFace - CARDIFF 3
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Sienna winter coat
Good quality coat. Very pleased. No problem ordering. A bit pricey but was given discount in the shop on collection as cost was 20%off since I purchased a few days before online. I thought this excellent and good customer service as was delivery to shop, keeping you informed via email on delivery and shop assistant who dealt with me.
23 settembre 2023
Risposta di FatFace - CARDIFF 3
Hello Caroline
Thank you for your review.
I am so pleased to hear of your recent experience with us. I will ensure this is passed onto the appropriate department for future consideration.
EP
Lovely staff at store
Lovely staff at store - gave me good service despite one till being down
29 settembre 2023
Risposta di FatFace - CARDIFF 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy to order quick delivery
4 settembre 2023
Risposta di FatFace - CARDIFF 3
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
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