I ordered an item on-line and it was ready to collect on the chosen date and actually before the time specified. When I went to collect, I could not get on-line to bring up the email containing the or... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I ordered an item on-line and it was ready to collect on the chosen date and actually before the time specified. When I went to collect, I could not get on-line to bring up the email containing the or... Leggi di più
L'azienda ha risposto
Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your... Leggi di più
L'azienda ha risposto
I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... Leggi di più
L'azienda ha risposto
Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience Dress is lovely and well priced. As described on websi... Leggi di più
L'azienda ha risposto
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Customer service is amazing and the items are just as good

Risposta di FatFace - BASINGSTOKE 2
This his whole process was superb! I ordered my new items online and paid against a gift card which I had no problems with. My order was delivered to store 4 days earlier than expected which was great 😊 Went straight there, my items were handed over to me and off I went. Everything in my order was also perfect 😁

Risposta di FatFace - BASINGSTOKE 2
Love fat face clothes are amazing. And staff are always happy and helpful. 🥰

Risposta di FatFace - BASINGSTOKE 2
Easy to order for click and collect, and return if necessary. I always find clothes that I like and they mostly fit well. Usually well made too, although quite pricey for some things, so good value if you can wait for the sales. Staff are friendly, cheerful and helpful.

Risposta di FatFace - BASINGSTOKE 2

Risposta di FatFace - BASINGSTOKE 2

Risposta di FatFace - BASINGSTOKE 2

Risposta di FatFace - BASINGSTOKE 2
Very quick service and delivery.
There were no problems with the online ordering and delivery and item I bought was just what I wanted

Risposta di FatFace - BASINGSTOKE 2
...nice and straightfoward to place my order, pay and collect from my local FatFace shop. All completed in less than 48 hours, brilliant!

Risposta di FatFace - BASINGSTOKE 2
Always have good service from FatFace, easy to order online and very good customer service keeping you updated until you're order arrives.Staff always welcoming and helpful. Very pleased with my items 😊

Risposta di FatFace - BASINGSTOKE 2
Great products great online availability and delivery to store.

Risposta di FatFace - BASINGSTOKE 2
Excelent quality clothes, really good service either online or in store. Highly recommended.

Risposta di FatFace - BASINGSTOKE 2

Risposta di FatFace - BASINGSTOKE 2
Excellent customer service. Great quality clothes. Lots of choice

Risposta di FatFace - BASINGSTOKE 2
Parcel came quick but unfortunately dresses did not fit. So will be returning.

Risposta di FatFace - BASINGSTOKE 2
Good quality clothing, as expected from Fat Face. Nice fit, styles and colours. The clothes that I ordered arrived in store on time for my collection. I'm pleased with my new summer tops and trousers, and I have been wearing them already.

Risposta di FatFace - BASINGSTOKE 2
I ordered from Fatface on a Tuesday morning and was able to pick it up from my local Fatface store on the Wednesdsy afternoon. Really great service. I'm also very happy with both my purchases so I couldn't ask for more.

Risposta di FatFace - BASINGSTOKE 2
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.