I ordered an item on-line and it was ready to collect on the chosen date and actually before the time specified. When I went to collect, I could not get on-line to bring up the email containing the or... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I ordered an item on-line and it was ready to collect on the chosen date and actually before the time specified. When I went to collect, I could not get on-line to bring up the email containing the or... Leggi di più
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Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your... Leggi di più
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I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... Leggi di più
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Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience Dress is lovely and well priced. As described on websi... Leggi di più
L'azienda ha risposto
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, Regno Unito
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Always a great service. Kind friendly staff. Online ordering & pick ups really easy.

Risposta di FatFace - BASINGSTOKE 2
Right order and courteous staff. Good quality and service as always.

Risposta di FatFace - BASINGSTOKE 2
When ordering very easy. And when I pick up my order. Staff are very nice

Risposta di FatFace - BASINGSTOKE 2
Delivery as advertised- very speedy. Jumpsuit lovely colour and same as black one already owned. Love the fit and the way it hangs and length good. I ordered size 8 S. Material nice but does need ironing. My 2nd one was in the sale which is why I bought it .

Risposta di FatFace - BASINGSTOKE 2

Risposta di FatFace - BASINGSTOKE 2

Risposta di FatFace - BASINGSTOKE 2

Risposta di FatFace - BASINGSTOKE 2
I ordered an item on-line and it was ready to collect on the chosen date and actually before the time specified. When I went to collect, I could not get on-line to bring up the email containing the order details but the staff member was very helpful and managed to find my order anyway. I was able to try my item on in the store and was very happy with it

Risposta di FatFace - BASINGSTOKE 2

Risposta di FatFace - BASINGSTOKE 2
Fair prices for quality and the do petite range which is a great plus for me

Risposta di FatFace - BASINGSTOKE 2

Risposta di FatFace - BASINGSTOKE 2
Brilliant customer service, very friendly and helpful. Gorgeous good quality clothing that washing like new over and over again.

Risposta di FatFace - BASINGSTOKE 2

Risposta di FatFace - BASINGSTOKE 2
Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your friendly and professional customer service when we finally made it to the Basingstoke store in the afternoon was so welcoming and helpful. We left with the last size 10 beautiful, perfect dress for our Summer wedding. Thank you! A very happy customer indeed.

Risposta di FatFace - BASINGSTOKE 2
The staff are always more than willing to help, they go above and beyond
I have a medical condition and they always help me with this to buy clothes

Risposta di FatFace - BASINGSTOKE 2
Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience
Dress is lovely and well priced. As described on website.

Risposta di FatFace - BASINGSTOKE 2

Risposta di FatFace - BASINGSTOKE 2
James, James... JAMES!! I came into the store looking for advice from someone on how to dress for summer and left with an entire new wardrobe full of new looks... James spent well over an hour explaining looks, fashion, fits and how FatFace is B Corp! This guy is a gem! I will certainly be sharing this experience he made me feel as ease and confident.

Risposta di FatFace - BASINGSTOKE 2
The staff at the Basingstoke store have been very helpful. Being 6ft 5ins, the ability to try stuff on, then order the ‘tall’ size for delivery is perfect.
Well done FatFace! My go-to store, for quality and a great fit.

Risposta di FatFace - BASINGSTOKE 2
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