Timely delivery, safely packaged including chilled and frozen items, carefully laid out in the box. Thanks for the extra care and attention, and friendly delivery driver too. Excellent service from... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted. The biggest problem was the delivery driver left the wrong package. We... Leggi di più
L'azienda ha risposto
Delivered to relative on time they were very happy with it and you did the card. So grateful. I nearly didn't place the order as I rang to get some advice on the delivery to see if you went to the ad... Leggi di più
L'azienda ha risposto
I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di prodotti alimentari per gourmet
- Mercato di prodotti freschi
- Servizio di consegna di prodotti alimentari
- Servizio di ordini alimentari online
Scritti dall'azienda
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Informazioni di contatto
Auckland, Nuova Zelanda
- farro.co.nz
4,5
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Farro
Thank you for taking the time to leave a review, Karen.
We are pleased that your delivery went so well.
Good scheduling and delivery. So-so meal selection process.
Was good. Easy to schedule the delivery.
My one complaint would be the filtering service for the meals on the website isn't great. It made it difficult to find the meals I wanted at the sizes I wanted on mobile. I'm sure if I was on my laptop it'd be fine, but the filtering is not great otherwise.
17 febbraio 2026
Risposta di Farro
Thank you for your review. We appreciate your constructive feedback.
Risposta di Farro
Thank you for your review. We are so pleased you enjoyed your Farro order.
Wish there was Farro in Christchurch!
Seamless process of ordering some meals and treats for a family member. And super speedy delivery!
8 febbraio 2026
Risposta di Farro
Thank you for your kind review.
Risposta di Farro
Thank you for your review!
Appreciative
Really appreciate the on-time delivery, whilst the earliest delivery was a week away, I wasn't in a rush, so that didn't matter. The fact you also delivery rurally was a huge PLUS in my books. Thank you Farro - you were great!
23 gennaio 2026
Risposta di Farro
Thank you for your kind review.
Alexis and Stephanie were brilliant
Alexis and Stephanie were brilliant, you are fortunate to have them..however your online ordering system is/was the hardest I have ever experienced..you have an opportunity to purchase when there is no stock back up..you call products differently to the names on the packets and it is SO confusing. Maybe a great I.T. team is needed?
27 gennaio 2026
Risposta di Farro
Thank you so much for your candid and honest review — we really appreciate you taking the time to share it.
We’re so pleased to hear your kind words and will be sure to pass that on. We also appreciate your feedback on the online ordering experience; it’s incredibly helpful in highlighting where we need to improve.
Thanks again for letting us know where we’ve got things right and where we can do better.
Amazing service for the team at Farro
Amazing service for the team at Farro! Excellent communication with me regarding unavailable items and how/when they would be fulfilled, ended up getting exactly what I needed that day. Thank you so much!
26 gennaio 2026
Risposta di Farro
Thank you so much for your review. We're so pleased you were happy with your Farro online experience and look forward to seeing you online again soon!
Risposta di Farro
Thank you for your review!
Good online experience
Good communication as this is my first time to place an order
Thank You
Mike
23 gennaio 2026
Risposta di Farro
Thank you for your review. We are so pleased you are happy with your Farro online experience and look forward to welcoming you online again soon.
I’ve had an excellent experience with…
I’ve had an excellent experience with Farro. The food was incredibly fresh and delicious. The online ordering process was straightforward and convenient, with quick delivery. I highly recommend shopping at Farro.
22 gennaio 2026
Risposta di Farro
Thank you for your review Crystal.
We're pleased you have had such a good experience!!
Delivered to the wrong address despite…
Delivered to the wrong address despite instructions on the order and on a responding text advising pending delivery
19 gennaio 2026
Risposta di Farro
Thank you for your review. As per your order, the delivery was made to the address in the delivery address field. Unfortunately, the order notes section is not accessible to our delivery partners for delivery address purposes. We are sorry for any inconvenience caused. Please feel free to contact our customer care team on 09 360 0499 or hello@farro.co.nz with any delivery queries or amendments, we're happy to help.
Great products and delivery was early.
18 gennaio 2026
Risposta di Farro
Thank you for your kind review.
Good updates on progress of delivery
Good updates on progress of delivery
-nice options of ready meals to choose from
17 gennaio 2026
Risposta di Farro
Thank you for your great review.
We are pleased you are enjoying the service.
Great customer service
Great customer service- lovely staff member helped sort out payment issue.
Cold items (cheese) beautifully packaged
Delivered on time
13 gennaio 2026
Risposta di Farro
Thank you for your review. We're so glad we could help and that you are happy with your Farro goodies! We look forward to seeing you online again soon.
Quality produce
Great quality of prduce interesting and varied produce. Good company. Recommend.
5 dicembre 2025
Risposta di Farro
Thank you for your kind review.
What were ordered wasnt entirely what…
What were ordered wasnt entirely what we got. If something is out of stock then give me an option to put a backup choice or contact me. Especially if its near a holiday as thats why we ordered, to make a specific meal.
29 dicembre 2025
Risposta di Farro
Thank you for your feedback. We’re sorry for the inconvenience. If you have further questions, please email us at hello@farro.co.nz, we'd love to hear from you.
The online and delivery experience was…
The online and delivery experience was 10/10. Thanks, Farro Fresh.
29 dicembre 2025
Risposta di Farro
Thank you for your kind review.
Risposta di Farro
Thank you for your kind review.
Risposta di Farro
Thank you for your kind review.
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