Timely delivery, safely packaged including chilled and frozen items, carefully laid out in the box. Thanks for the extra care and attention, and friendly delivery driver too. Excellent service from... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Delivered to relative on time they were very happy with it and you did the card. So grateful. I nearly didn't place the order as I rang to get some advice on the delivery to see if you went to the ad... Leggi di più
L'azienda ha risposto
Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted. The biggest problem was the delivery driver left the wrong package. We... Leggi di più
L'azienda ha risposto
I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di prodotti alimentari per gourmet
- Mercato di prodotti freschi
- Servizio di consegna di prodotti alimentari
- Servizio di ordini alimentari online
Scritti dall'azienda
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Informazioni di contatto
Auckland, Nuova Zelanda
- farro.co.nz
4,5
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Online service needs improving
Despite all the products being available to purchase online, at a cost of $15 delivery, when my delivery arrived it was missing one of the four products :-( I emailed to ask where it was and was told it hadn't been available and wouldn't be charged for it. However, the person found out that it was available in the nearest store to me so I ended up driving there to buy it... the service could do with some improvements.
15 marzo 2026
Risposta di Farro
Hi there, we’re sorry that was your experience. We’ve taken this on board and will work to improve.
The 3 bottles of seltzer were all…
The 3 bottles of seltzer were all leaking. Not impressed at all
18 marzo 2026
Risposta di Farro
We are sorry to hear this, please email us at hello@farro.co.nz so we can resolve this promptly.
Risposta di Farro
Thank you Danielle. We are very pleased you had such a good experience.
Excellent service in delivery and good…
Excellent service in delivery and good products
15 marzo 2026
Risposta di Farro
Thank you for your kind review.
Risposta di Farro
Thank you for your review!
Will not order again
Order due by 6pm Tues, arrived 7.30am Wed. The ice pack was melted but Farro assured me, and these are direct quotes, “ this does not necessarily mean the chilled products were outside safe temperature ranges” and “the products should still be safe to consume.” I wasn’t reassured by this and believe this was poor customer service both for the actual delivery which cost me $20 and for Farro’s response.
7 marzo 2026
Risposta di Farro
We’re sorry to hear this was your experience and will be in touch directly to assist.
Fabulous food, great delivery service
The family meals purchased online are high quality, the courier service is excellent, as is the communication around delivery
10 marzo 2026
Risposta di Farro
Thank you for your review! We love that everything is working well for you.
The dish was delivered as requested
The dish was delivered as requested. I can trust Farro to deliver promised .
9 marzo 2026
Risposta di Farro
Thank you for your review, we are so pleased you enjoyed your Farro online experience.
Risposta di Farro
Thank you for your kind comment and for your review.
Risposta di Farro
Thank you for your kind review.
Quality Delivery and easy to use when…
Quality Delivery and easy to use when planning meals
8 marzo 2026
Risposta di Farro
Thank you for your kind review.
Risposta di Farro
Thank you for your review! We are so pleased you enjoyed your Farro online experience.
Risposta di Farro
Thank you for your kind review.
Easy solution at a time of need.
Was great to be able to send friends a couple of meals and some treats when they needed it and I was out of the country. Thanks for making it so easy and so reasonably priced!
28 febbraio 2026
Risposta di Farro
Thank you Jo.
It is a great way to help families and friends out when you are not near by.
Great Alternative to a Supermarket
I shop online for pre-cooked meals and some specialty products. Also I always buy their sourdough bread to stock the freezer. I like I can get fresh vegetables and seafood. A great experience overall as they have a great selection of goods.
18 gennaio 2026
Risposta di Farro
Thank you for your review. We are pleased you find our online service a good alternative.
Friendliness from ordering to delivery
The online ordering system is easy to navigate. The post order communication is great. The courier sent me a text when the box was delivered with a photo of it in our box. When I thanked him he said ‘You’re welcome’ I love the friendly helpful service from beginning to end and the food is excellent.
18 febbraio 2026
Risposta di Farro
Thank you so much for your lovely review, Lorraine. We're so pleased you enjoyed your Farro online experience. We hope you enjoy your goodies and look forward to seeing you online again soon. Thank you for shopping with Farro.
Risposta di Farro
Thank you for your kind review.
Risposta di Farro
Thank you for taking the time to leave a review, Karen.
We are pleased that your delivery went so well.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.