Timely delivery, safely packaged including chilled and frozen items, carefully laid out in the box. Thanks for the extra care and attention, and friendly delivery driver too. Excellent service from... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Delivered to relative on time they were very happy with it and you did the card. So grateful. I nearly didn't place the order as I rang to get some advice on the delivery to see if you went to the ad... Leggi di più
L'azienda ha risposto
Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted. The biggest problem was the delivery driver left the wrong package. We... Leggi di più
L'azienda ha risposto
I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di prodotti alimentari per gourmet
- Mercato di prodotti freschi
- Servizio di consegna di prodotti alimentari
- Servizio di ordini alimentari online
Scritti dall'azienda
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Informazioni di contatto
Auckland, Nuova Zelanda
- farro.co.nz
4,5
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Love Farro’s
Love Farro’s. Quality always there in the food and products. Quick reliable delivery. Yum and yay.
16 luglio 2026
Risposta di Farro
Thank you for your great review!
Delivery Code. Otherwise excellent relative on time they were…
Delivered to relative on time they were very happy with it and you did the card. So grateful. I nearly didn't place the order as I rang to get some advice on the delivery to see if you went to the address and was cut off once and on the 4th try got the response I was looking for. I was happy to register etc just needed to know that you deliver to the code.
15 luglio 2026
Risposta di Farro
We are pleased everything worked out
Timely delivery
Timely delivery, safely packaged including chilled and frozen items, carefully laid out in the box. Thanks for the extra care and attention, and friendly delivery driver too. Excellent service from my favourite Shop! Thank you.
6 luglio 2026
Risposta di Farro
Thank you so much for your lovely review! We're thrilled to hear your order arrived in great condition and that our team, including your delivery driver, made your experience such a positive one. We really appreciate your support.
My Wife and I have decided to have…
My Wife and I have decided to have FARRO become our exclusive MEAL supplier as you have great Food with excellent Customer Service .
12 luglio 2026
Risposta di Farro
Thank you for your kind review!
Delivery waiting time is longer than…
Delivery waiting time is longer than expected,
Packaging protection is very good!
11 luglio 2026
Risposta di Farro
Thank you Renee. Unfortunately, delivery waiting times are out of our control
It was easy to order and it was…
It was easy to order and it was delivered as a gift as promised and very happy with gift. Thank you.
11 luglio 2026
Risposta di Farro
Thank you Sharon. We are pleased it all went well for you.
High quality food and great customer…
High quality food and great customer service for online shopping.
4 luglio 2026
Risposta di Farro
Thank you for your review!
Ready to eat meals / freezer meals
Super easy to order the meals online and the staff were really helpful when I had questions about my order. Delivery was efficient and I received a tracking link of the delivery truck, a message when it was delivered and a picture of the delivery. The meals were great and it was a really good experience overall.
8 luglio 2026
Risposta di Farro
Thank you for your review.
We're pleased everything went well.
Quality
Service pretty good,friendly staff,helpful. Only drawback was i ordered green curry mix but none in the shop. Ended up going to 3 farros and finally found in Mt Eden.would be good if it had not available on the site not just noticing when you pick it up.
3 luglio 2026
Risposta di Farro
Thank you for your review and feedback.
Excellent experience all around
Excellent experience all around - easy and good timely delivery
7 luglio 2026
Risposta di Farro
Thank you for your review. We're so pleased you enjoyed your Farro online experience!
Risposta di Farro
Thank you for your review. We're so pleased you're happy with your Farro Online experience!
Farro was great, but delivery went to wrong address
Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted.
The biggest problem was the delivery driver left the wrong package. We got someone else's order. She said we signed for it, but my camera shows she just dropped it and left. Didn't even knock or ring Doorbell.
Fortunately, the customer who got our order was honest and we were able to get the right package to the right person.
Not a good experience when you're paying for delivery and you don't even get the minimum standards.
9 luglio 2026
Risposta di Farro
Thank you for your review. We are so sorry to hear of the issue with your delivery. We have sent you an email regarding this as this is not the level of service expected from Farro.
Risposta di Farro
Thank you for your review. we're so pleased you enjoy our meals!
Really bad second weight issue with…
Really bad second weight issue with produce in three weeks at Lunn Avenue promised promised to come back to me on this and have not. Commerce Commission issue for sure
9 luglio 2026
Non scritta su invito
Risposta di Farro
Thank you for your review. We have received your separate feedback and are extremely concerned, we are taking immediate steps to address this. We thank you again for bringing this to our attention and will be in touch.
Risposta di Farro
Thank you for your review. We're so pleased you enjoy our meals and are happy with Farro online! We look forward to seeing you online again soon.
No communication
There was no communication as to where the deliverer was. I did wait outside for the 15 minutes before 9pm because the reception closes at 7.
It was cold.
Food arrived at 9 15
5 luglio 2026
Risposta di Farro
We're sorry to hear about your delivery experience and appreciate your feedback. We've shared your comments with our delivery partner, as better communication and on-time delivery are both important to us.
Wonderful Products coupled with…
Wonderful Products coupled with Efficiency as well as incredibly pleasant Staff. All whether in the Lunn Ave store, or getting it delivered to Hamilton City.
4 luglio 2026
Risposta di Farro
Thank you Shirley. It's great you enjoy both aspects of our business.
Risposta di Farro
We're sorry your order arrived with a broken item. We're pleased we could resolve this for you with a refund, and we appreciate you bringing it to our attention.
Easy to order the delicious food
Easy to order the delicious food and great communication.
26 giugno 2026
Risposta di Farro
Thank you for the great review!
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