Fame and Partners Recensioni 

173
TrustScore 2 su 5

2,1

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Valutata 1 stelle su 5

This comes direct from China. They are ignoring my request for a return. After I bought from here my credit card information was stolen. Avoid this website!

Valutata 1 stelle su 5

DO NOT ORDER FROM THIS PLACE. Cheap quality and overpriced. Poorly made dress. Dresses are NOT custom made. The dress arrived with a defected strap, bubbled zipper, and uneven neckline. Dress was very... Leggi di più

Valutata 5 stelle su 5

ABSOLUTELY FABULOUS! We had only had 3 weeks before the event to place an order for a custom gown (Sarah, turquoise, raised back, barefoot height, etc.). With 13 days to go, the custom dress arrived a... Leggi di più

Valutata 4 stelle su 5

Fame and Partners was a pleasure to work with for a wedding party of 6. Each bridesmaid was able to find something they felt good in and the bride was delighted her color scheme was able to be accommo... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento donna
  2. Negozio di abbigliamento

Scritti dall'azienda

Dresses, jumpsuits and separates with timeless appeal and contemporary edge, all customizable, made-to-order, and guaranteed to fit & flatter. Choose your color, fabric, style, and hem for a one-of-a-kind look. Free Shipping and easy returns.


Informazioni di contatto

2,1

Scarso

TrustScore 2 su 5

173 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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2,1

Tutte le recensioni

(173)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I ordered a custom dress with waistband…

I ordered a custom dress with waistband and it was perfect! Beautiful colour and very good quality. Customer service were very helpful also, I had emailed to see if there was any chance of getting it by a certain date said they’d see what they can do and had it 2 weeks before the event. Very happy

11 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Great Experience!

Everything went super smooth with my order! The gown arrived earlier than anticipated!
I was happy FP advised me to upsize my gown based on the measurements I provided, and the fit was perfect so I was very grateful for that as well in addition to a gorgeous great quality gown <3

27 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Perfect

I bought the Nancy dress for my rehearsal dinner - I customized it so it wasn't so long. The top was too big, I was able to tailor it easily. I am small chested. For reference I am a 32b, 27-27 in waist and got the size 6. I got soooo many compliments. The material was light but not see through as that was my worry.

20 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Francois Dress

I ordered the Francois maxi dress in black for a friend’s wedding and I got soooo many compliments on the dress!
Love their custom options but I needed the dress sooner than 2 weeks and reached out to costumer service to see if they had ready to wear pieces in stock. Thankfully they had my size in stock and were able to send it out the following day! Amazing communication, super nice people and quality product!

15 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Stunning dress and perfect fit

Ordered the Strappy Draped Gown in champagne and it was GORGEOUS and fit like a glove. The customer support was also super helpful and responded quickly. I will definitely be ordering from them again.

15 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Blown away by this company!!!

I was browsing the internet for a decent, more creative prom website and came across Fame and Partners. Little did I know I was blown away by the variety of style and was able to custom order a dress for my daughter that just fit her perfectly!!!! I mean I was blown away by the perfection of the fit without tying it in person and secondly, the quality of the material used to make the dress as simply amazing!!! I would highly recommend this site to anyone looking for a dress you would like to fit perfectly. So glad I found Fame and Partners. WOW!!!

18 agosto 2021
Non scritta su invito
Valutata 1 stelle su 5

Really disappointing customer service

Really disappointing customer service. I had read some questionable reviews before purchasing but decided to try it because the dresses looked pretty and I liked the company’s sustainability. Unfortunately, my experience was very frustrating/disappointing. I ordered a gown for an black tie wedding, and it was a fairly expensive purchase. It arrived damaged, with a button ripped off. I reached out to the company with pictures showing that the dress arrived to me damaged. I didn’t necessarily want to return the dress because it could be fixed but thought the right thing to do would be to partially refund the order or offer a future discount. However, their response was extremely rude and they didn’t take any responsibility for the fact that their product arrived damaged. They didn’t offer anything to right the situation, and just sent a picture of how the dress looked prior to being damaged. I will not shop here again due to the poor customer service and really don’t recommend it.

14 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

I'm im love with this company.

I'm im love with this company.
I've made 2 orders already and I got nothing but good things to say. My first order was my wedding dress, I did adjust the breast but it was completely understanding because cup A sometimes runs big on me..
Everything else was just as described.
My second order was a mystery box, the petite option was a game changer. I know I like most of their models so there was no way I would be disappointed there.
All the dresses fit me almost perfectly and thankfully 4 out of 5 dresses had adjustable straps. That was a plus.
The variety of the styles is also very diverse, so I have dress options for most occasions now.
I completely recommend this brand ❤

27 luglio 2021
Non scritta su invito
Valutata 1 stelle su 5

Unbelievable experience

Unbelievable experience. You would think that a company that caters up to a size 22 would actually be size inclusive but it's all a ruse. I ordered a dress before my sister and although I entered my personalized measurements and approximate dress size it came way too small. I figured it was just the detriments of online shopping until my sister who is much smaller than me purchased her dress. After she sent her measurements an employee of the company had emailed her about the dress size she chose and actually consulted her on what dress size to purchase based on her body size and shape. I did not get this kind of treatment. The only real difference is our size so I can only conclude that this company is not size inclusive and is blatantly fatphobic. Was not expecting this in 2021 but here we are.

9 luglio 2021
Non scritta su invito
Logo di Fame and Partners

Risposta di Fame and Partners

First, we want to acknowledge why the customer is upset about receiving a size that didn't work out for her. We know that sometimes it doesn't work out. We know we're not like other brands, and sometimes that's confusing which is why we are accepting this for a full return in accordance with our return policy.

Second, we are not fatphobic. If we were we wouldn't provide inclusive sizing for our customers up to size 22 as the customer review mentioned. This insertion is 100% false. Fame and Partners believes in inclusion and body positivity therefore this type of accusation is unfounded on every level.

Third, the order placed by the customer was for the wrong size. Which from time to time can happen but to put the full responsibility on the company is not fair given that the customer also bares responsibility for what was selected on the website. If the customer did follow our size guide, they would have noticed that a US16 was not the correct size for them. Our website does ask for measurements so that when the pattern marker reviews an order, they can determine if the measurements entered does match the standard sizing that was selected. In this particular case, the team did not catch the discrepancy with the customer size selection and the measurements entered.

Fourth, we know that the experience wasn't consistent and will be taking measures to correct that across multiple departments. Specific associates who handled this particular order will be addressed.

In conclusion, we disagree with the assertion of not being size inclusive and being fatphobic given how far from the truth that is.

Valutata 5 stelle su 5

Amazing CS Team!

I had a really down-to-the-wire situation with the dress I ordered from Fame and Partners (self-inflicted, totally my fault!) and the F&P team was so incredibly helpful. They were so responsive and willing to help me with anything I needed. It ended up working out perfectly and I couldn't be more thankful for the team and for the beautiful dress!!

24 giugno 2021
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BUY FROM HERE!!!!!!

I ordered a dress for a wedding that's a couple of months away. I found out that I was pregnant and wouldn't fit into the dress by the time of the event. I returned the dress within their return window. I knew there was a fee to return but they would not fully refund me because they said the dress was damaged.

I literally tried it on once and returned it so I asked what had happened and they responded that the damage was from DOG HAIR... That's right, dog hair that you can take a lint roller to. They sent me a picture of the dress, which is still in mint condition aside from some dog hair on it that's EASILY removable. I never got my money back. I am NEVERRRRRR buying from this company again.

Oh and I should also mention that their coloring is off from their website. The dress looked like a teal-ish deep green and it was more of an emerald green when I got it so just be careful!

17 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

I was beyond impressed

I was beyond impressed with the dress I ordered from Fame & Partners. It fit like a GLOVE and the quality was excellent. I was nervous to order online from a new company, but honestly - I can’t imagine a better experience. It’s like having a custom tailored dress without the huge price tag, and I’m so happy to support a company that is reducing waste in fashion. The style of the dress is perfect and I love all the ways I was able to customize it — it really feels unique. HIGHLY recommend!!

15 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer service & quality

Thank you so much for the prompt order. The dress is absolutely beautiful, well made and great quality fabric. Also, very impressed with how carefully folded and packaged it was delivered.
This makes ordering again a no brainer.
Thanks again!
GP

31 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing costumer service!!

I had an amazing experience with Fame and Partners and I’ve been recommending them to everyone. I bought a bridesmaid dress and when it arrived and didn’t fit properly they worked with me to exchange the dress and use new measurements. Their costumer service team was kind, prompt, and understanding and I can not say enough about how the dress turned out. Amazing material and the fit is perfect, I can’t wait to wear it. 10/10 would recommend!!

30 maggio 2021
Non scritta su invito
Valutata 1 stelle su 5

SAVE YOUR MONEY!

SAVE YOUR MONEY!
I am completely dissatisfied. We the purchased a dress for my daughters first prom. We had the opportunity to buy other dresses from local shops but she just fell in love with this style and color. After studying the website and return policy, I took a chance and ordered. Based on the time frame we payed an additional $20 for expedited shipping. That was the only good thing we did because the dress came DHL from China! The site implies that it is a USA based company out of CA. Red flag should have come up when you can not find a customer service number on the site and the only way to contact them is through email. The dress claims to be customized. The color and the material are as described but the dress doesn’t have a lining! It looks and feels like a skimpy piece of lingerie that I could buy for $10! We spent $280 for this dress. We provided measurements to include 3 inch heels. The dress is too short barefoot! The seams on the hips have been altered and are bunched and appears puckered when the dress is on. I am so sad for my daughter and angry that I was fooled. Returning is no longer an option as prom is a few weeks away. There is no time or money left to go buy another, not to mention retail dresses are picked over. I have emailed them but no response yet.
Please don’t don’t be fooled by this site. Don’t throw your money away and ruin what is supposed to be an exciting event!

13 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

I had such a great customer service…

I had such a great customer service experience with Cathy! She helped me every step of the way, replied quickly, and was so kind and receptive! We are so excited to get our dresses!

11 maggio 2021
Non scritta su invito

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