Fame and Partners Recensioni 

173
TrustScore 2 su 5

2,1

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Valutata 1 stelle su 5

This comes direct from China. They are ignoring my request for a return. After I bought from here my credit card information was stolen. Avoid this website!

Valutata 1 stelle su 5

DO NOT ORDER FROM THIS PLACE. Cheap quality and overpriced. Poorly made dress. Dresses are NOT custom made. The dress arrived with a defected strap, bubbled zipper, and uneven neckline. Dress was very... Leggi di più

Valutata 5 stelle su 5

ABSOLUTELY FABULOUS! We had only had 3 weeks before the event to place an order for a custom gown (Sarah, turquoise, raised back, barefoot height, etc.). With 13 days to go, the custom dress arrived a... Leggi di più

Valutata 4 stelle su 5

Fame and Partners was a pleasure to work with for a wedding party of 6. Each bridesmaid was able to find something they felt good in and the bride was delighted her color scheme was able to be accommo... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento donna
  2. Negozio di abbigliamento

Scritti dall'azienda

Dresses, jumpsuits and separates with timeless appeal and contemporary edge, all customizable, made-to-order, and guaranteed to fit & flatter. Choose your color, fabric, style, and hem for a one-of-a-kind look. Free Shipping and easy returns.


Informazioni di contatto

2,1

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TrustScore 2 su 5

173 recensioni

5 stelle
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3 stelle
2 stelle
1 stella

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2,1

Tutte le recensioni

(173)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Disappointed with the quality of…

Disappointed with the quality of dresses. The only way I can return dresses is if I upload photos of them. Otherwise I can't return Even though this was never stated in their return policy. But they did let me know that they missed this information(uploading photos of items to be returned) on their Returns Policy section and addressed this to their team for correction. I have never had a company ask to upload photos for a return. No phone number to contact anyone. Are they Based in LA because the shipment came from China. Buyer beware.

30 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

Unethical Company, Avoid at All Costs

For a company that claims to pride itself on ethics and sustainability, my experience with Fame and Partners could not be further from the ethos they purport to have. I placed an order in January for a Made to Order dress for my upcoming rehearsal dinner. The time frame I was given showed the latest time of arrival as weeks before the date I needed it by. After the window had passed, I reached out to their support team. This is the most poorly run company I have ever experienced. They do not care about anything except their bottom line. They continuously gaslit and lied to me about the delivery date that was provided to me at checkout in January. Even still, they are saying the dress that I purchased only has an 8-10 week make option available while advertising it on their website as 4-7 weeks. My dress will not arrive on time, I have repeatedly told them that if they cannot honor the time frame provided then I have no use for the dress and do not want it. I am now being told that it MIGHT ship from China the week before my event. They refuse to take any responsibility, or offer any explanations instead they just repeat the same 3 sentences over and over despite photographic evidence provided by me that contradicts them. Furthermore, I was told that the dress didn't even begin the INITIAL stage of production until the 7th week after my order was placed. I could not urge you enough to find somewhere else to purchase a dress. Particularly if you are planning to purchase a dress for a Wedding or other specific event. All of their items are made in China despite claiming to be a sustainable, USA located brand. They spend more time trying to scrub bad reviews than actually delivering and following through with the commitments they make at purchase. Zero Stars.

25 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

I ordered a dress and it didn’t look…

I ordered a dress and it didn’t look good on me and was about 4 inches too short so I wanted to do the “simple” return right away. I went online and turns out I needed to submit a return application so I filled it out and it said I had to wait for approval. It’s been about 3 months and now they are saying I can’t return it because it’s past 30 days.

19 marzo 2022
Non scritta su invito
Logo di Fame and Partners

Risposta di Fame and Partners

Hi Nikki! So sorry for the confusion on our website. The approval only takes a day and I apologize you didn't know to go back in and print our your label. We have honored your refund as requested.

Valutata 5 stelle su 5

Good advice - between sizes

I am 100% happy with my first Fame & Partners experience for the Strappy Draped Gown! My measurements spanned a few different sizes, so I reached out for advice on which size to get, and the team steered me in the right direction. The dress fits great, I just need to have the straps shortened.

6 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

What a great experience

What a great experience. I purchased the Francois dress and I couldn’t be happier. The quality is worth the price and the fact that I don’t have to get any other alteration on it makes it that much better. The customer service has also been immaculate.

6 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Great clothing and customer service

I am very happy with my purchase and very pleased/impressed with the Fame and Partners support team. I ordered the Sarah dress in emerald green and I love it. The fabric is stunning and the detailing - the buttons, the seams, the pleating in the skirt of the dress - is of a very high quality. When I placed my order, I made a mistake when selecting my size. The support team keenly noticed the discrepancy between the measurements I provided and the size I ordered and they contacted me to advise me on a larger size. I'm so grateful they did because my Sarah dress now fits perfectly! This is my second time ordering a bridesmaid's dress at Fame and Partners and I really do think it will remain my go-to place.

2 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Timely and Stylish!

Awesome service! It took roughly a month to receive my piece, much shorter than expected! Little waste and a dress that fits like a glove! Definitely will order from again!

29 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Customizable length!

I absolutely love my dress! It is great quality and showed up way faster than expected. The ability to customize length is incredible, no tailoring required. I'll definitely be buying another dress soon.

26 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Had the BEST experience with fame &…

Had the BEST experience with fame & partners customer support! I desperately needed a new size in a dress for the wedding I was in. They worked so hard to get back to me and find me something that would work for the wedding. I am so so grateful they went above and beyond to help my situation. 10/10!!!

18 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

AVOID!

AVOID!
Sent the wrong dress several times. Takes forever to get in touch with. Material cheap and not flattering. Go anywhere else!

18 dicembre 2021
Non scritta su invito
Logo di Fame and Partners

Risposta di Fame and Partners

We appreciate your honest feedback and sincerely apologize for any trouble you had while receiving your order.

Valutata 5 stelle su 5

great first impression

I had a great first experience ordering my rehearsal dinner dress from F&P. I love how customizable the gown was. It was also very helpful that customer service reached out to confirm my measurements because they thought another size would be a better fit. Just to be clear, the gowns are not custom to your size, but they are made-to-order. The gown was delivered in a timely manner and is a beautiful fit and quality.

15 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

mystery bag is a ripoff

I got their mystery bag, which is 5 items for $150. it is a complete ripoff. i was expecting to get dresses they had on their outlet website, which would have been great. however, the 3 out of 5 were awful. like a waste of fabric. two were strange but not too bad. i would wear none of these pieces anywhere.

basically, what i think happened was that they had badly made sample pieces sitting around, so they put that in a bag and sold them off. or maybe a few returns got thrown in the mix.

out of the 5 pieces, only two of them are decent (the returns i think). do not buy

13 novembre 2021
Non scritta su invito
Logo di Fame and Partners

Risposta di Fame and Partners

So sorry you misunderstood our Mystery Bag. We do clearly state on our website that they can be old styles with possible defects from photo shoots, overstock, etc. and are very up front and honest that it is in fact a mystery of what styles/colors/lengths you will receive.

Valutata 5 stelle su 5

Great service and fittings

I ordered a dress for my High School Graduation ceremony and Frame and Partners. Throughout the process I received the kindest and most helpful support from the service and was even offered a total refund should have the dress not arrived on time for my graduation.
The quality of the dress itself is amazing and the cut perfectly fitting.
I can totally recommend buying a dress from fame and partners!

10 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Great experience! Ordered atue Francois dress and because of my measurements, F&P reached out to me to confirm and make sure that I would receive the right fitting. The dress ended up fitting PERFECT and was a beautiful dress for my intimate elopement ceremony!

24 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Bespoke, Plus Size Friendly Eveningwear!!

My dress was wonderful. I have odd measurements, and this dress was handmade to their specifications. Everything was high quality and so much better than anything “off the rack” for this price point. If you’re on the fence, go for it! Their return policy is very fair, even though I didn’t have to use it… but I’d planned on carefully trying on the dress, being mindful to avoid cat hair and deodorant stains, and returning it if I didn’t like it. But when I put it on, it fit like a dream and I loved it!

17 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

My dress turned out perfectly

My dress turned out perfectly! The fit was amazing, the color was fantastic, and it was so much fun to dance in! I can’t recommend fame and partners enough!

14 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

Horrible experience

Horrible experience. This dress is clearly not custom made. The first dress I ordered fit horribly and after trying it on I immediately returned it. Ive been waiting months for my return to process and finally emailed and asked what's going on and was told the dress cannot be returned because its "damaged". When asked for proof of damage I was sent a picture of a lint roller with some dog hair. The dress is also clearly marked "made in china". Such a scam.

13 ottobre 2021
Non scritta su invito
Logo di Fame and Partners

Risposta di Fame and Partners

So sorry for your experience Gabriella. Correct, our items are not made to measure, they are made to order and follow a standard size guide as shown on our website. We do mention in our Returns Policy the following; Please note that any item(s) to be returned must be in new, unused, unworn, unwashed, undamaged and resalable condition, with the DO NOT REMOVE tag still attached in the same place as originally sent. Unfortunately a dress that has dog hair all over it would not be resalable. Yes, our main office is located in the US, however, nowhere do we misrepresent where our products are made.

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