F-Secure Recensioni 

I tried to pay for F-Secure Freedome, I completed my online payment and indeed received an acknowledgement which said a further email would follow with set up details. None came and I tried to contact them. Eventually got through on the telephone to a very unhelpful agent and gave up as she was no help at all. Spent ages trying to make contact with online chat but this is mostly closed. When I finally reached an agent he said that the payment had been declined and I should pay again! I refused to do this and contacted my Bank who said there had been no request for payment at all!!! A very unprofessional company which I would not receommend!

Jeg har betalt for F-secure key, som jeg egentlig synes virker godt. Men den skal kunne virke mellem min mobil og laptop. Selv om jeg har betalt for et år, beder den mig om at købe deres produkt.
Intet står omkring dette problem på deres support-side.
Så jeg ringer til support, først på dansk efter 15 min. venten med irriterende musik, kan jeg forkorte ventetiden ved at vælge Svensk... Det samme efter 15 min.venten (samme musik), kan jeg stilles om på engelsk hvor jeg indtil har ventet i 28 min. (stadig samme musik).... Og eneste melding er at jeg kan kigge på deres hjemmeside for løsning... 🤬🤬
Er det noget denne kundeservice ikke er er det kunde service.

I tillæg har jeg nu fundet ud af at når man ringer til dansk support, kommer man i en urimelig lang ventetid, hvor man konstant bliver opfordret til at kontakte support på svensk eller engelsk, fordi de har "ekstraordinært travlt" men det har de uanset hvornår man ringer.. Jeg har prøvet 4 gange med mere end 30 min ventetid. Det viser sig nemlig at der er slet ingen dansk support... FLOT !!

I subscribed F-Secure Total (includes Freedome and F-Secure Safe) for a year. The product have been very poor (as I have used it for both on Mac computer and iPhone).

The Freedome application (on computer) always works a while, and after few days it stops working and does not even start anymore; then I have to remove it and download again – and it works again just for a few days. However, there has not been any problems with Freedome on iPhone.

The F-Secure Total application does not update itself automatically, and asks very often you to update it manually. After installing the update, the application has always lost the subscription; you have to sign in to F-Secure website and connect the subscription to your computer again. It sounds just a little annoying, but when you have to do it again and again, it takes a lot of time and is very frustrating.

Same problems have lasted for 11 months now, so it's not temporary. The product might be good on Windows computer, but on Mac – I really cannot recommend.

Die Produkte: F-Secure SAFE & F-Secure Freedom VPN sind ein totaler Reinfall und Haushoher Bullshit, um es unverblühmt zu sagen!

Denn der Virenschutz hat meinen PC so stark ausgebremst, dass ein Normales Arbeiten nicht mehr möglich war, und der VPN-Dienst hat auch nur ein einziges Mal funktioniert!

Und will man die beiden Bullshit-Programme Deinstallieren, bekommt man die Datei: fshook32.dll partout nicht gelöscht!

Daher bin ich froh, dass ich für diesen Bullshit kein Geld rausgehauen hab! Ich habe diese Programme aus dem Chip Adventskalender!

FINGER WEG VON DIESEN BULLSHIT-PROGRAMMEN!!!

Det værste skodprogram jeg nogensinde har haft på min pc.Er vant til at bruge avasts,som spørger om man vil gemme login,hver gang man logger ind et nyt sted,og så er det gemt.Hvis man f.eks har over 50 logins vil det tage 7 år og en eftermiddag,da man selv skal sætte både login og url adresser ind manuelt.Man kan ikke engang kopiere dem ind.VÆRDILØST

I was very disappointed in the attitude of the pushy staff of this F-Secure. I was looking for a simple solution for two pcs but they insisted on passing me to one of their agents for an expensive and time wasting solution. Needless to say I rejected their unrealistic option!
This attitude of "one system fits all" is wrong and I will be sticking with good old AVG!

Popper op med "Abonnement udløber om xx dage" hver evigt eneste dag den sidste måned inden udløb. Dette dagligt tilbagevendende pop-up vindue kan IKKE fjernes, med mindre man køber en ny abonnementsnøgle.
Den nye abonnementsnøgle aktiverer man så, hvorefter man har mistet alle de dage der var tilbage af det gamle abonnement, da den nye abonnementsnøgle virker 12 måneder fra den dag man indtaster den, Ikke skide smart.... for så mister man de dage man havde tilbage fra det tidligere betalte abonnement.

Ellers ganske tilfreds med produktet ;-)

Rigtig dårligt program, virker ikke på appel telefoner eller ipad, til win10 virker det meget dårligt, browser kører meget langsom og den vil gendanne din søgning hver 3 gang, lidt noget ged når man er log on med nem id og skal gøre det igen, hold jer langt væk

I have using F-Secure Business products for over 5 years. They was awesome in protection , performance , price and support.
support was really good through their partner in Iran.
However I want rate them 5 star.

Atrocious customer support.

I renewed my subscription and ended up with one that didn’t cover all my devices. Because the purchase had not been tied to my account, I couldn't even access my F-Secure account; it was blocked by a prompt telling me my subscription had expired.

Customer support says it is not possible to upgrade your subscription to cover more devices, so I would have to buy A NEW SUBCRIPTION next to the one I already have.

My renewed subscription runs through Dec 2018, and they would not allow me to cancel it to smooth things over, if for no other reason than for me to get the proper subscription. Since this runs for 13m, I had apparently passed the grace period where you're treated with a modicum of dignity and respect.

What kind of company hates their customers so much that they won't even help them pay them even more money to upgrade their subscription?

On top of everything else, chat support seems to grow increasingly confused the more you chat, with responses that read less like English and more like Google Translate.

What they did suggest was buying a subscription through iTunes for my iOS device. Unfortunately, their iOS app is bugged so the prompt that lets you add devices or subscriptions doesn't work.

F-Secure told me that I could try CREATING A NEW APPLE ID and see if it fixed it. COME. ON.

I spent TWO HOURS with their chat support only for them to waste my time and never help me with my problem

This is the most ridiculous and customer-hostile company I have dealt with; that a company focused on security, safety, and privacy don't have a (visible) support e-mail. How on earth do people put their trust in these people to handle some of the most sensitives issues?

Imagine having to talk to these people when a certain thing hits the fan one day. If this is the first or last line of defence, good bloody luck.

their product acted like it was a virus. It kept popping up with messages all the time, it would block me from entering my bank account and the only way to bypass it was to turn it off completely. I only bought it for the Freedome, the proxy, that promised me access to eg. the American Netflix, but this only worked on some sites and didn't work on Netflix.
Somehow I got a virus while F-secure was turned on, so I ended up turning it off completely and installing BullGuard instead. Can't recommend F-secure to anyone, i wouldn't allow it on my computer even if they paid me to download it.