Charging at Athy GAA, right hand charging (side 02) is never working. Shocking for a brand new unit only connected a couple of weeks ago. EZO are hands down the most unreliable charging company I ha... Leggi di più
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I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also... Leggi di più
App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.
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Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phonin... Leggi di più
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3,6
Nella media
439 recensioni
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Difficulty stopping charging.
I was using a charger in Bantry. Because of difficulties I experienced with the Stop button I was charged for overstaying even though I attempted to stop charging at 43 minutes.
18 luglio 2026
Risposta di EZO
Hi Dan,
Thanks for taking the time to leave us your feedback.
We understand how frustrating this can be, so as a one-time gesture of goodwill, we've refunded the overstay fee to your EZO balance.
If a charging session doesn't stop immediately after pressing "Stop Charging", some chargers can take a little time to process the request. In many cases, waiting around 60 seconds or presenting the same RFID fob used to start the session will resolve it.
If you ever run into the issue again, just get in touch with us at support@ezo.ie or give our 24/7 support line a call on 012544456. We'll be happy to help get you back on the road as quickly as possible ⚡
Electric regards,
EZO Support Team
Very Disappointed
when i was charging its atumatically stopped after 2 minutes. then you guys charge me the service fee of 1.5 euro. this happend twice. i feel like robbery
15 luglio 2026
Risposta di EZO
Hi Robin,
Thanks for leaving us a review.
This is definitely not expected behaviour from our charger. We'll raise this with our technical team and have someone review it as quickly as possible. We sincerely appreciate you bringing this to our attention and helping us make the network more reliable.
Additionally, we've refunded the cost of the session that was cut off due to an error. Feel free to contact us at support@ezo.ie so we can make sure that your next experience with EZO is seamless!
Electric regards,
EZO Support Team.
It is a pleasant experience
It is a pleasant experience. In a public park and charging speeds are always good.
18 luglio 2026
Risposta di EZO
Hi Junait,
Thank you for your review! ⚡
We're delighted to hear you've had a pleasant charging experience and that you've found the charging speeds consistently good. It's also great to know the location has been convenient for you.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
Do NOT use these chargers
Do NOT use these chargers. They are extortionately priced versus other providers and they catch you for overstay fees after 45 minutes. I understand overcharge fees in urban areas but this is in the west of Ireland where people have to drive long distances to get there and need to top up. BEWARE!
17 luglio 2026
Non scritta su invito
Risposta di EZO
Hi Joanne,
We really appreciate you taking the time to share your feedback.
We understand that pricing plays a big part in the charging experience. Our tariffs help us continue investing in a reliable, modern, and growing charging network, while the overstay fee is designed to help keep our fast chargers available for as many drivers as possible.
We also appreciate your comments about the overstay period and will be sure to pass your feedback on to the relevant team.
If you're happy to, please get in touch with us at support@ezo.ie. We'd love the opportunity to learn more about your experience and see if there's anything we can do to make up for it.
Electric regards,
EZO Support Team
Good service better charging units required
Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phoning the customer service did little to help other than say they were aware of 2 units being faulty. However, having found the point at Hopeman all problems resolved.
1 luglio 2026
Risposta di EZO
Hi Phil,
Thanks for taking the time to share your feedback.
We've reviewed the chargers in the Elgin area and can confirm that, at the moment, only the chargers at Ladyhill Road and Burghead Cemetery Car Park are currently out of service. We'll make sure these sites are reviewed as a high priority to get them back up and running as quickly as possible.
We're glad you were able to get charging at Hopeman in the end. If there were any other locations in Elgin that you experienced issues with, we'd love to hear more. Feel free to get in touch with us at support@ezo.co.uk with the details, and we'll be happy to investigate further.
Thanks again for helping us improve the EZO experience.
Electric regards,
EZO Support Team.
like the high power chargers and the…
like the high power chargers and the fact that you are getting more chargers out there.
16 luglio 2026
Risposta di EZO
Hi David,
Thanks for the lovely feedback! We're really glad you're enjoying our high-power chargers, and we're working hard to expand the network so even more drivers can charge with us.
We appreciate you being part of the EZO community and hope to see you on the road again soon. ⚡🚗
Electric regards,
EZO Support Team
Risposta di EZO
Hi Craig,
Thank you for your review! ⚡
We're delighted to hear the charge points were available and working well during your visit.
Providing reliable and accessible charging is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
On the whole Ezo has been a good…
On the whole Ezo has been a good experience. Customer service both on the phone and email has been excellent, with few problems.
Occasional "card not recognised" message and "starting error" but I suspect this is from chargers installed well before Ezo took over from Charge Place Scotland.
15 luglio 2026
Risposta di EZO
Hi Alastair,
Thank you for your review! ⚡
We're delighted to hear you've had a positive experience with EZO and that our customer support team has been able to assist you both by phone and email.
We also appreciate your feedback regarding the occasional charging errors. Feedback like yours helps us continue to enhance the reliability of our network and deliver an even smoother charging experience.
Thank you for your continued support and for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
The charging points are not reliable
The charging points are not reliable
Too many issues
16 luglio 2026
Risposta di EZO
Hi Marion,
Thank you for your review. ⚡
We're sorry to hear you've experienced issues with the reliability of our charging points.
Feedback like yours is invaluable as we continue to improve the reliability and performance of our charging network. If you'd like us to investigate any specific chargers or charging sessions, please contact our support team at support@ezo.ie, and we'll be happy to look into this for you.
Thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Risposta di EZO
Hi Patrick,
Thank you for your review.
We appreciate your feedback regarding pricing. We continuously review our network to ensure it remains competitive while maintaining a reliable, high-quality charging experience.
Thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
I found it a bit complicated…
I found it a bit complicated registering on the app, but then it worked out fine.
The price is quite expensive between access fee and 70c/kw.
The charging station is good for energies.
16 luglio 2026
Risposta di EZO
Hi Sophie,
Thank you for your review! ⚡
We're pleased to hear you were able to get set up successfully and that the charging station worked well for you.
We appreciate your feedback regarding the registration process and pricing. We continuously review the app experience and our network pricing as we work to provide a simple, reliable and competitive charging service.
Thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Straightforward experience in charging…
Straightforward experience in charging a PHEV hire car using the EZO app
16 luglio 2026
Risposta di EZO
Hi John,
Thank you for your review! ⚡
We're delighted to hear you had a straightforward charging experience and found the EZO app easy to use with your PHEV hire car.
Providing a simple and convenient charging experience is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Scandalous increase in cost
The change from chargeplace Scotland to EZO has resulted in a 59% increase in the cost of charging. This is a huge increase in cost (from 47p/kW to 75p/kW) which is reducing the miles I can afford to drive. If petrol or diesel increased by 59% overnight there would be uproar. EZO has to cut the cost of charging!
15 luglio 2026
Risposta di EZO
Hi Andrew,
Thank you for your review.
We appreciate your feedback regarding the change in pricing following the transition from ChargePlace Scotland to EZO. We understand your concerns about the increase and the impact this can have on the cost of charging.
Our pricing reflects the costs of operating, maintaining and continuing to invest in a reliable charging network, and we continuously review our pricing as we work to provide a dependable, high-quality charging service.
Thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Only charger available in a remote area…
Only charger available in a remote area while we were travelling. The station wouldn't accept card payment so we were required to download and register on the app, which was both slow and not user friendly. Even then, we were unable to charge and ultimately had to phone multiple times before we eventually managed to connect.
16 luglio 2026
Risposta di EZO
Hi Tim,
Thank you for taking the time to share your experience.
We appreciate your feedback regarding the card payment option, app registration process and the difficulty you experienced starting your charging session. We understand how important it is to have a simple and reliable charging experience, particularly when travelling in a remote area with limited alternatives.
We’re pleased our support team was able to help you connect, and your feedback will help us continue improving both the app experience and the reliability of our network.
If you’d like us to review the specific charger or charging session, please contact us at support@ezo.ie with the location and approximate time, and our team will be happy to investigate further.
Electric regards,
EZO Support Team.
Could not get chargers to work.
14 luglio 2026
Risposta di EZO
Hi there,
Thanks for taking the time to leave us your feedback.
We're sorry to hear you had trouble starting your charging session. We'd really like the opportunity to look into what happened and help get to the bottom of it.
Could you please email us at support@ezo.ie with the charger location and let us know how you were trying to start the session (for example, using the app, an RFID fob, or a payment terminal)?
In some cases, the issue can be related to the charging sequence, while in others it may be a fault with the charger itself. Either way, we'll investigate and make sure you have a much smoother experience the next time! ⚡
We look forward to hearing from you.
Electric regards,
EZO Support Team.
Charged for overstay…
Charged for overstay yet no visibility or clarity on how this works and why I’ve been charged
16 luglio 2026
Risposta di EZO
Hi Gordon,
Thank you for your review.
We appreciate your feedback regarding the overstay fee and understand the importance of clear information about how these charges work.
Overstay fees are in place to help keep charging bays available for other EV drivers once charging has finished. Charging and overstay pricing is displayed by selecting "Show Pricing" before starting a charging session in the EZO app.
If you'd like us to review your charging session or explain the charge in more detail, please contact our support team at support@ezo.ie, and we'll be happy to investigate.
Thank you for taking the time to share your feedback.
Electric regards,
EZO Support Team.
I can t use them myself with my app the…
I can use them myself with my app the people in call centre are brilliant they start it up for me and I can stop it and pay and go
15 luglio 2026
Risposta di EZO
Hi Maree,
Thank you for your review! ⚡
We're delighted to hear our support team has been able to assist you with starting your charging sessions and that you've had such a positive experience with them.
We also appreciate your feedback regarding the app. Feedback like yours helps us continue to improve the app experience and make charging as simple and seamless as possible.
If you'd like us to investigate the issues you're experiencing with the app, please contact our support team at support@ezo.ie, and we'll be happy to look into this for you.
Thank you for taking the time to share your feedback.
Electric regards,
EZO Support Team.
Card reader at Miltown Malbay not…
Card reader at Miltown Malbay not working and apparantly had been faulty for a week.
Not good service.
Unit should be able to take credit cards. Eventually I registered on Ezo and got a charge going when I called for assistance at Belbridge House.
15 luglio 2026
Risposta di EZO
Hi Ryan,
Thanks for taking the time to leave us a review and for bringing this to our attention.
We've reviewed the charger remotely and couldn't identify any issues with the card reader. That said, we'd like to be absolutely sure everything is working as expected, so we've arranged for an engineer to inspect both the screen and the payment terminal.
If you have any additional details—or even a photo of what you experienced—please feel free to send them to support@ezo.ie. Anything you can share will help with our investigation.
We'd also be happy to send you a complimentary RFID fob to help make your next charging experience as smooth as possible. Just drop us an email, and we'll get one arranged for you.
Electric regards,
EZO Support Team
Well organised system.Excellent service…
Well organised system.Excellent service I have ever had.I appreciate this company a lot.Well done for your service and keep it up.👌👍
15 luglio 2026
Risposta di EZO
Hi Kabir-kolade,
Thank you for your wonderful review! ⚡
We're delighted to hear you found our service well organised and had such a positive experience with EZO.
Providing excellent service and a reliable charging experience is exactly what we strive for, so your kind words mean a lot to the team.
Thank you for your support and for taking the time to share your feedback.
Electric regards,
EZO Support Team.
Never again to expensive
14 luglio 2026
Non scritta su invito
Risposta di EZO
Hi Anthony,
Thank you for your review.
We appreciate your feedback regarding pricing and understand that charging costs are an important consideration for our customers.
We continuously review our pricing as we work to provide a reliable, convenient and high-quality charging service.
Thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
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