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eXroid Recensioni 627

TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

I was beyond BEYOND after chemotherapy for 8mths . Beyond BEYOND. And six weeks of manual every day. The Colorectal department in my hospital couldn't see me for 4 months! Time to use the rainy day m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Everything was explained to me clearly and in detail. It was a very discreet, professional, quick and virtually painless procedure. I have had a good result/outcome. Also excellent post op/follow... Leggi di più

Valutata 5 stelle su 5

Booking is easy , straightforward and choice of centres to go. Attended Dewsbury clinic, very professional, chatty and felt in safe hands. Very knowledgable operator (colorectal surgeon) so he knew h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After years of complaining to my unhelpful GP I sought out other treatment options and came across eXroid. I booked online without any hassle and had an appointment within days. I attended the Salford... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Clinica medica
  2. Consulente sanitario
  3. Servizi medici locali
  4. Centro medico
  5. Servizio di individuazione di medici
  6. Ospedale privato

Scritti dall'azienda

eXroid offers an effective non-surgical treatment for all 4 grades of internal and internal prolapsing haemorrhoids (also known as piles) in the UK. The eXroid® electrotherapy procedure is low risk and non-invasive (no anaesthesia, cutting, stapling or stitching), with minimal or no pain, and takes 30 minutes or less. 80% of patients reported going back to their everyday activities the same or next day following treatment and on average patients need 1-3 treatments to become symptom free. Appointments are available in our nationwide private haemorrhoids clinics and our friendly and expert patient care advisors are on hand with advice, management strategies and treatment suitability. With no GP referral required, don't wait until things get worse. It the best option for most patients that are looking to get rid of haemorrhoids quickly and is trusted and delivered by leading haemorrhoids doctors. Say goodbye to piles, quickly and easily.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

627 recensioni

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Valutata 5 stelle su 5

After being in pain on and off for…

After being in pain on and off for 10+years in desperation I booked this service hopeful it would help. I attended the Dewsbury site and was warmly greeted despite being an hour early, my chaperone Amanda was so lovely and friendly.

I had a consultation with Dr Macklin who was incredibly personable, informative and honest. After being treated by my GP for piles, Dr Macklin advised what I actually have are sentinel piles and an anal fissure.

Thank god I went to see Dr Macklin because he advised me on what steps I need to take to sort my problem out.

Amazing service, would definitely recommend.

27 settembre 2024
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Risposta di eXroid

Good Morning Lauren,

Thank you for taking the time to tell us about your experience at our Dewsbury clinic and the service you received by the team there, we will be sure to share your sentiments with them. The fantastic benefit we provide goes beyond the eXroid treatment - you get access to specialists in this part of the anatomy who can help decipher your conditions and symptoms and get you on the right treatment pathway.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Valutata 5 stelle su 5

Highly effective treatment

I had two grade 3 and one grade 2 piles which were treated in Canterbury earlier this year. I had a follow up session a month ago to treat 2 residual grade 2 piles. The follow up session now seems to have completely resolved the problem and I have no remaining discomfort.
The staff were friendly and created a relaxed atmosphere and the procedure only caused minimal discomfort.

20 agosto 2024
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Risposta di eXroid

Good Afternoon Roger,

Thank you for taking the time to tell us about your experience with the eXroid treatment and the excellent service you received at the Canterbury Clinic. We are very pleased to hear that you have had relief after your two treatments with us.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Valutata 1 stelle su 5

Waste of time and money

Waste of time and money! Had treatment in Dublin and it did nothing. Have since seen a Consultant who is going to use banding. Save your money and get proper treatment.

26 agosto 2024
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Risposta di eXroid

Hi John,
Im sorry to hear your experience with the company in Dublin was not a positive one. Please can we ask you get in touch with the clinic directly to see if they can help you further as this review site is only for those who have an experience with the UK company.

Could we also kindly ask you to remove this review from this page which is only for the UK service provider and not the technology specifically?

Kind Regards,
eXroid Team

Valutata 1 stelle su 5

€1200 Down The Drain. Really disappointed.

Seriously. Take your money, and go private for banding. If you have serious hemorrhoid issues then eXroid will not fix you. This is for mild symptoms at best. I had the treatment around 4 months ago (so ive given the treatment more than enough time) and it made little to no difference. Im so angry I paid €1200 for this. Such a lot of money for nothing. Banding definitely works though and it cost less at around €400 if you go private. And ts works. I will say im disappointed with the eXroid people as I had asked for a partial refund to help me fund the banding and they bluntly said "NO". Then tried to get me to have a second treatment. Not a chance. Oh and btw, it was sore... I was surprised how painful it was actually. Conclusion: Banding is better and less painful. I think eXroid is a bit of a scam if im honest... It might help very mild symptoms, but not serious hemorrhoids. Plus its way too expensive. All they do is plug a little machine into the wall, pair of disposable gloves, a bit of lubricant and a plastic scope, with the treatment lasting around 20 mins. How is that €1200? I feel ripped off.

27 maggio 2024
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Risposta di eXroid

Hi again,
Im sorry to hear your experience with the company in Dublin was not a positive one. Please can we ask you get in touch with the clinic directly to see if they can help you further as this review site is only for those who have an experience with the UK company.
Could we also kindly ask you to remove this review from this page?
Kind Regards,
eXroid Team

Valutata 5 stelle su 5

Life-changing

Everything was excellent from start to finish. The lady who I spoke with to get me booked in was so friendly and helpful and handled everything so quickly and efficiently. The surgeon and my nurse chaperone were both very friendly and respectful and maintained my dignity throughout the procedure - they were very thorough and explained everything to me. I did experience some mild discomfort during the procedure, more of a pressure as opposed to pain, but it was so worth it - it in no way compared to other alternative treatments and the list of complications and symptoms after invasive surgeries. I felt an immediate improvement, no side effects and could carry on my day as normal post-procedure.

Until I had my treatment, I had no idea how much the discomfort from piles was causing me day-to-day. I am like a new person and i'm so happy I took the plunge and just went for it after debating for months! Worth EVERY penny!

Thank you all so much.

5 agosto 2024
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Risposta di eXroid

Good Afternoon R U,

Thank you for taking the time to tell us about your experience with the eXroid treatment and the excellent service you received. Many patients tell us similar things, remarking on how much better they feel and not realising the daily impact their symptoms were having until they were gone. We are very pleased to hear that you have had relief after just one treatment!

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Valutata 1 stelle su 5

Consider all options available before treatment

A note of caution for anyone contemplating using Exroid for their treatment of haemorrhoids.
First treatments are only 50% successful so you may well face two or three additional procedures to rectify your condition.
I myself had two treatments costing nearly £2k and have experienced no benefits whatsoever, and still suffer from prolapsed piles which cause me the same issues as before I embarked on this course of action. The proceeder was very painful the first time and not slightly uncomfortable as advertised.
In fairness, I was told the piles were class three, which have a large base and the staff at the hospital were very informative, professional and pleasant.
In hindsight, I should have fully researched all methods of treatment that would have given me a one stop, inclusive price, rather than not knowing how many times I would have to go and at what cost it would end up being.

15 febbraio 2024
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Risposta di eXroid

Hi Leon,

We are very sorry to hear you weren’t satisfied with the outcome of your treatment. We would really like to discuss this further with you and have the opportunity to investigate the issues raised in your feedback. We have emailed you to try to resolve this with you and look forward to hearing back from you.

You can also get in contact with our professional advisors, please call 0800 999 3777 or email patientservices@exroid.com

Best wishes,
eXroid

Valutata 5 stelle su 5

Excellent service and 100% satisfied…

Excellent service and 100% satisfied with the results after a single treatment.

1 agosto 2024
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Risposta di eXroid

Good Afternoon Tim,

Thank you for sharing your thoughts on the service you have received and your outcome. We are pleased to hear you are symptom free.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Valutata 5 stelle su 5

Throw the ointments, creams & suppositories in the bin!

I would highly recommend exroid. All the horrible symptoms of itching, the inside movement feeling and then the mind games it does and which cream, ointment should one use, could a suppository help?….all that’s stops here. It’s a quick, highly effective treatment done in minutes.

Yes the proctoscope is uncomfortable but it’s so worth it! It was found I had 2 type 1 haemorrhoids and 1 type 2, both type 1 disappeared and a second treatment which was such a short appointment, finally eliminated the type 2 which had already shrunk to a type 1 from the first appointment.

It’s life changing and so effective and if I had a flare up ever again, I wouldn’t waste my time with ointments etc, I’ll just get exroid done again.

26 luglio 2024
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Risposta di eXroid

Good Afternoon Neil,

Thank you for taking the time to tell us about your experience with the eXroid treatment and your specific condition. We are so pleased to hear you have had resolution of your symptoms following your 2nd treatment and will come back to us if you suffer from haemorrhoids again.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Valutata 5 stelle su 5

Very happy, would recommend!

Had a few exroid treatments now and very pleased with the results, as there has been a significant improvement in my symptoms. Every time I have had treatments, the staff have been very kind and helpful. Therefore it is definitely worth giving this a try before having to go down more severe surgery routes, as I have heard they can be very painful. A massive plus side to electrotherapy is that you can return to your day-to-day activities almost immediately. So yes, overall very happy with my results and although it took more treatments than usual, I have no regrets about using exroid. So I would just like to say a massive thank you to everyone at exroid and I cannot believe the NHS are not offering this treatment!

1 luglio 2024
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Valutata 5 stelle su 5

Treatment in Edgbaston with Dr Peravali

I had treatment in Edgbaston with Dr Peravali for two Grade 3 haemorrhoids which bled heavily on a regular basis. Treatment was slightly uncomfortable, but bearable; Dr Peravali made the experience unstressful thanks to his friendly and professional manner. After treatment, the pain subsided within 30 minutes and I was back to normal activities straightaway. I needed one further treatment to reduce one of the haemorrhoids further, and have had no problems since then. Two months later, and my symptoms have cleared up fully. Fingers crossed I won't need any further treatment. Would highly recommend.

21 marzo 2024
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Risposta di eXroid

Good Morning Ashley,

Thank you for taking the time to tell us about your experience with the eXroid team as well as your treating doctor - we will be sure to pass on your sentiments. We are so pleased to hear you have had resolution of your symptoms following your 2nd treatment.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Valutata 1 stelle su 5

Rigid Payment Method:Does not issue invoices to people who wish to have a payment made by their organizations

I was excited when I came across this facility online but today all my hopes of getting this treatment were shattered. The patient services attendant I spoke to seems not to understand my request. I asked him to issue me with an invoice which I could present to my employers and once they pay for the service, I could then book for my treatment. But he insisted that I needed to book but for the booking to be confirmed I needed to pay. The issue is my employer doesn’t reimburse when they haven’t approved the treatment and the quickest way to get their approval is to attach an invoice to the written request I will send to them. He said I was the first one to make this request as most patients just pay cash. I explained my situation as I am an international student and this financial help was to come from my home country but still he couldn’t understand. Their system is too rigid, it’s like refusing money and also denying someone treatment because of a payment method. My proposal was I make my appointment after eXroid recieved the money in their account and have confirmed but that was trashed. To be honest I feel very disappointed

3 luglio 2024
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Risposta di eXroid

Good Morning Kiyo,

I am sorry you were not able to make the booking you hoped for. We cannot make a booking without payment and I understand the team tried to explain this to you at the time, as your request was indeed an unusual one for us.

Invoices can only be issued when a payment has been made, so we cannot provide one for you to seek approval. We can help provide a cost breakdown and treatment explanation for you to give to your employer so that you can get this approved, however, we won't be able to confirm a date and time until you get approved and the funds are sent.

We remain available to help you as best we can to make sure you are able to make this booking and receive treatment. Please do reach out to our team again if you would like any further help.

Best wishes,
eXroid

Valutata 5 stelle su 5

Great Service!

I was seen by the professional and kind Mr Gianluca Bonanomi. Was diagnosed with 2 grade 3 piles (one was prolapsing and very painful) and one large grade 2. The treatment itself was uncomfortable but bearable. Mr Gianluca was very reassuring, and informative. After my initial treatment, it took a few days for things to settle, and after around 3-4 weeks is when I noticed a significant improvement. At my second treatment, Mr Gianluca confirmed the one prolapsed grade 3 pile had shrunk to a grade 2, and the other 2 piles had shrunk to grade 1. Overall very happy with the results, and would highly recommend Exroid.

24 maggio 2024
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Risposta di eXroid

Good Afternoon A Othman,

Thank you for taking the time to tell us about your experience with the eXroid team so far and for explaining the progress you have seen between treatments and care you received. We are so pleased to hear you have had some good improvement in your symptoms and thank you for your advocacy of our treatment and service.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Valutata 5 stelle su 5

The whole procedure was easy and Mr…

The whole procedure was easy and Mr Iqbal was excellent also his assistant / nurse made me feel at ease and relaxed. No further problems after the haemorrhoids had been treated. Highly recommend this treatment for haemorrhoids.

3 giugno 2024
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Risposta di eXroid

Good Morning,

Thank you for sharing your thoughts on the care and service received with Mr Iqbal and the team at the clinic. We are pleased to hear you have had some good improvement in your symptoms.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Valutata 5 stelle su 5

Finished Treatment after many years of haemorrhoids

I have suffered for many years and about 8 years ago I found exroid having had an unsuccessful banding procedure. All I can say is exroid has transformed my life. I can now honestly say I am symptom free and golf, ballet and tai chi are now a pleasure rather than constantly worrying I would have a flare up. I have never found the procedures easy and they are usually rather uncomfortable and probably for a couple of days after. But with rest and ibuprofen it’s no problem. Also the outcome is so amazing you can bear anything. The drs who administer the treatment are always kind and reassuring and having a chaperone who can see your face if it’s in pain is nice! What an amazing treatment and thank you for giving me my life back to normal. Also if I ever had a flare up in the future I know after one treatment I should be fine again!

31 maggio 2024
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Risposta di eXroid

Good Morning Arabella,

Thank you for taking the time to leave your open feedback. We are so pleased you have chosen to come back to eXroid with any new haemorrhoids and that you've had some fantastic results with us over the years.

Your honesty regarding your experience of the treatment itself is greatly appreciated and helpful for other people considering having this treatment.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best Wishes,
eXroid Team

Valutata 5 stelle su 5

A good experience and outcome

The visit was easily arranged and then rearranged due to a change in my availability. The procedure was clearly explained and undertaken by a capable, experienced clinician, well supported by the chaperone.

The process is not without discomfort but I was advised and supported throughout, so coped ok.

Post procedure I was fine the next day and no longer have any symptoms. It’s been a vast improvement on my lifestyle and health.

19 aprile 2024
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Risposta di eXroid

Good Morning Judith,

Thank you for taking the time to leave your honest views on your journey with us and the clinical team - we are very pleased to hear that you have had symptomatic improvement after your treatment, and you have noticed the positive impact it has had on your life.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Valutata 3 stelle su 5

Great treatment but be prepared to spend more than you think

First of all, the Dr and chaperone nurse were absolutely excellent and I have nothing but praise for their courtesy and professionalism. I borrowed the £1250 for this treatment because £600 worth of banding in the previous 2 months didn't work for me and I was desperate for some symptom relief . The reason for 3 stars is firstly that the pain guideline offered understates just how uncomfortable the procedure, and the aftermath really is. Because I could only afford one treatment I asked the Dr to give it maximum current throughout to give it every chance of working. He obliged and it was a very uncomfortable 30 minutes but I was determined to get my money's worth so gritted my teeth. I could not go through the procedure again. 6 days on from the procedure I can feel some reduction in the size of the piles overall but the problem and discomfort have is still there. Since the treatment I have felt bruised and tender and have had to take it really easy and could definitely not have left and carried on as normal afterwards. Secondly, it became obvious to me that many people who undertake this treatment will need more than one and bad luck to those who can't afford it. Just be prepared for the reality that this treatment is almost definitely not going to be a one-off affair. When I left the surgery I spoke to a lady in the waiting room who told me this was her NINTH Exroid procedure which would have cost her almost 12k to date. Personally I couldn't go through it again so looks like it's more banding for me and possibly surgery in the future.

25 maggio 2024
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Risposta di eXroid

Good Afternoon Carole,

Firstly, thank you for your candid feedback and the praise for the service you received from our clinical team at your appointment. I am sorry to hear that you have experienced continuing discomfort following the treatment - this is certainly something we would expect to have settled by day 3 and we would encourage you to reach out to the aftercare team if you are concerned.

We will of course be in touch later this month for your aftercare call, to see how the progress has been for the full 4 weeks when the treatment is in affect.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Valutata 1 stelle su 5

I had the treatment in Dublin 3 days ago…

I had the treatment in Dublin 3 days ago with Dr. MacNamara. He was perfectly nice and professional in his manner. I have no qualms with him at all. A nice man. But, the treatment itself was extremely painful for me. The scope is quite large and the electrotherapy pulses are definitely sore. To advertise this as not painful or invasive is not a fair description in my opinion. However, my main concern now is that im not feeling better at all. I still feel the same pain of the hemorrhoids. Im also still feeling the pain of the procedure itself. I was really hoping this would work but so far it has not. In fact I feel worse than when I went in, which seems crazy. So, a 2.5hr commute, a lot of pain, and no hemorrhoid pain relief. All for the tidy sum of €1200. Which is a LOT of money to me. Again, the staff are very nice. My GP has referred me to the hospital for banding which I had before(it worked almost immediately, with less pain involved after sedation), so im looking forward to that. I would recommend banding way before electrotheraphy. Banding definitely works. But unless you have the proper surgery the hemorrhoids will keep coming back throughout your life it seems. Surgery has way more complications but apparenty is the only thing that really fixes the problem. Thats was my honest experience of Exroid. I feel let down.

27 maggio 2024
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Risposta di eXroid

Hi there,
Im sorry to hear your experience with the company in Dublin was not a positive one. Please can we ask you get in touch with the clinic directly to see if they can help you further as this review site is only for those who have an experience with the UK company.
Could we also kindly ask you to remove this review from this page?
Kind Regards,
eXroid Team

Valutata 5 stelle su 5

Service and aftercare

An excellent experience and very supportive. This is a really good alternative to intrusive surgery and the support service from start to finish is superb. I would recommend this to anyone before contemplating surgery.

24 aprile 2024
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Risposta di eXroid

Good Afternoon Dave,

Thank you for taking the time to sharing your thoughts on the care and service received at your recent appointment.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Kind regards,
eXroid Team

Valutata 5 stelle su 5

Req two visits

Discovered eXroid in February first appointment March 7. Dr Peravali said I had a grade 4 hemorrhoid he pushed it back in (😵). Then the treatment which was a tad uncomfortable we spoke after it had reduced by 20%. I noticed an immediate improvement I made a second appointment for the 18 April and have been symptom free since . A normal life again after 12 years. A big thank you to all the team at eXroid

18 aprile 2024
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Risposta di eXroid

Good Afternoon Steve,

Thank you for taking the time to leave your views on your journey with us and the clinical team - we are very pleased to that you had symptomatic improvement shortly after your second treatment, especially as you were suffering with the most severe grade.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Valutata 5 stelle su 5

Whole process start to finish was great…

Whole process start to finish was great and my haemorrhoids are gone. Great service.

19 aprile 2024
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Risposta di eXroid

Good Afternoon Debbie,

Thank you for sharing your thoughts on the service you have received and your outcome. We are pleased to hear you are symptom free.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

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