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eXroid Recensioni 627

TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

I was beyond BEYOND after chemotherapy for 8mths . Beyond BEYOND. And six weeks of manual every day. The Colorectal department in my hospital couldn't see me for 4 months! Time to use the rainy day m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Everything was explained to me clearly and in detail. It was a very discreet, professional, quick and virtually painless procedure. I have had a good result/outcome. Also excellent post op/follow... Leggi di più

Valutata 5 stelle su 5

Booking is easy , straightforward and choice of centres to go. Attended Dewsbury clinic, very professional, chatty and felt in safe hands. Very knowledgable operator (colorectal surgeon) so he knew h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After years of complaining to my unhelpful GP I sought out other treatment options and came across eXroid. I booked online without any hassle and had an appointment within days. I attended the Salford... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Clinica medica
  2. Consulente sanitario
  3. Servizi medici locali
  4. Centro medico
  5. Servizio di individuazione di medici
  6. Ospedale privato

Scritti dall'azienda

eXroid offers an effective non-surgical treatment for all 4 grades of internal and internal prolapsing haemorrhoids (also known as piles) in the UK. The eXroid® electrotherapy procedure is low risk and non-invasive (no anaesthesia, cutting, stapling or stitching), with minimal or no pain, and takes 30 minutes or less. 80% of patients reported going back to their everyday activities the same or next day following treatment and on average patients need 1-3 treatments to become symptom free. Appointments are available in our nationwide private haemorrhoids clinics and our friendly and expert patient care advisors are on hand with advice, management strategies and treatment suitability. With no GP referral required, don't wait until things get worse. It the best option for most patients that are looking to get rid of haemorrhoids quickly and is trusted and delivered by leading haemorrhoids doctors. Say goodbye to piles, quickly and easily.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

627 recensioni

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Valutata 5 stelle su 5

Update after 4 weeks

It's been 4 weeks now that I had treatment, and I can confirm that my initial positive thoughts have even deepened. I have not had any pain, and for me, the worst part of my symptoms was that I couldn't stand or walk for a long time, since my piles would quickly prolapse. I have been completely symptom-free since Day 1, no exaggeration. I am very cautious re what I eat and make sure to have plenty of fibre and fluids to avoid constipation, for me this has always brought the problems on. I have waited for far too long (1 year of daily issues with my piles!) to get treatment and hope this review will help people to decide quicker than I did. It was totally worth the
investment, particularly given the NHS options which don't seem to lead to the same results and often with quite some pain.

15 settembre 2025
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Risposta di eXroid

Good afternoon Bentley,

Thank you for taking the time to share your review, we are so pleased to hear that you have had instant and lasting reduction in your symptoms - especially having had such a severe impact on your daily life previously. These patient reviews and stories are so important for others suffering to help them gather the facts, make an informed decision and get the treatment they need rather than just putting up with their symptoms needlessly. Thank you your help.

If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Valutata 5 stelle su 5

Easier than the dentist

I had a single visit for both consultation and treatment and it cleared my symptoms completely. I also had no after-effects - I went straight from treatment to sat at my desk. The process was a bit unnatural because you don't get that part of your body treated every day, but for me it was easier than the hygienist at the dentist, despite me having three pretty nasty haemorrhoids. The staff have all been great too - pre, during and after care. Highly recommended.

3 settembre 2025
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Risposta di eXroid

Good afternoon Laurence,

Thank you for your honest and candid review regarding how you found the treatment itself - these details help lots of others curious but not able to ask. We are very pleased that this was able to be fit into a working day with minimal impact.

If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Valutata 5 stelle su 5

Haemorrhoids a go-go

From first contact, through consultation and treatment, to follow up care, I've been so impressed. Flexible, informative, not at all pushy, there was no heavy sales pitch.
The treatment was uncomfortable but not painful; the results have been nothing short of spectacular. For the first time in years I am pain free and comfortable, something I never thought would happen. The surgeon was absolutely fantastic and clearly doing what was right for me, rather than the business. I'd recommend Exroid without the slightest hesitation.

24 agosto 2025
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Risposta di eXroid

Good afternoon Jack,

We love to hear our patients tell us they receive excellent care and support from start to finish and that your results have been so positive, meaning you are now without constant pain. Thank you for taking time to share your thoughts - this is crucial for spread the word and helping educate others on options available,

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm wishes,
eXroid Team

Valutata 1 stelle su 5

FAILED COSTLY TREATMENT

I’ve been back twice for haemaroid treatment and it ultimately hasn’t worked if anything I feel it has caused me further issues. I found the treatment painful and for me it simply hasn’t worked. The customer care wasn’t great either and they were happy to take my money for a third time.

I would absolutely stay away from the company from my perspective it is more about taking the customers money than the care of the customer. I would also warn about the potential after effect which for me have not been great at all unfortunately a one star.

7 settembre 2025
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Risposta di eXroid

Dear Ally,

Thank you for sharing your feedback. We are very sorry to hear you weren’t satisfied with the outcome of your treatment and the service provided. We would like to help you and understand your feedback to help us improve the service we provide and have reached out to your directly to see if this is something you would be open for.

You can contact us directly on 0800 999 3777 or patientservices@exroid.com

Kind regards,
eXroid

Valutata 5 stelle su 5

I was quite anxious about going for…

I was quite anxious about going for this treatment. More so because I have had a few procedures that have not been successful yet very painful.
When I enquired initially I was reassured on the phone about what to expect. During the appointment I was put at ease and the nurse and the consultant did everything they could do help me relax.am amazed by the results and will absolutely consider this same treatment again if needed in future. (Hopefully not)

26 luglio 2025
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Risposta di eXroid

Good morning Chantelle,

We love to hear our patients tell us they receive excellent care and support from start to finish. Many patients express anxiety about taking the step and being treated, so thank you for taking the time to share your experience with us and future patients.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm wishes,
eXroid Team

Valutata 5 stelle su 5

Worth every penny

I had two rounds of treatment and have been symptomless ever since, even though I had a bout of constipation following an unrelated operation. Previously I had tried all sorts of remedies including minor surgery none of which cured my haemorrhoids, unlike eXroid. It has been worth every penny and cannot recommend it enough.

21 dicembre 2024
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Risposta di eXroid

Good morning Andy,

Thank you for your positive feedback about your treatment experience with us and the outcome of your treatment, we are so pleased to hear you are living life symptom-free.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Valutata 1 stelle su 5

I had an Exroid treatment for my…


I had an Exroid treatment for my haemorrhoids, which cost me a significant amount, and within just 6 weeks, the problem came back. I was shocked to be told I’d have to pay £795 for a repeat treatment — despite the fact that the procedure takes around 10 minutes and no consultation is even required the second time.

While Exroid’s terms state that not all treatments have a 100% success rate, there should be a fair and transparent policy for patients whose treatment fails so quickly. Expecting people to pay almost the full price again after such a short period feels unreasonable and leaves patients in a very vulnerable position.

Healthcare providers have a duty of care to their patients — and that includes offering reasonable solutions when treatments are unsuccessful. Right now, it feels more like a business model focused on repeat payments rather than patient wellbeing.

I believe Exroid should urgently review their pricing and aftercare policies. Future patients deserve to know that if the treatment doesn’t work, you could be asked to pay hundreds of pounds more just weeks later.

11 giugno 2025
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Risposta di eXroid

Dear Ashifa,

I am sorry to hear of your frustrations regarding the cost of repeat treatments. We do explain to all patients that book that most patients require between 1-3 treatments to reach their goal. This information is also on our website. This is such an important part of the eXroid treatment journey and why we call all patients at 4 weeks following each treatment.

If symptoms creep back shortly after a treatment and the aftercare call, as they did for yourself, this indicates further treatment is needed and is not an indication of it not working as you mention. We do understand though that this can feel disappointing following the improvement seen.

I'm sorry this aftercare call felt like a business call, we certainly always aim to show each patient the respect, care and support they need to help them on their unique pathway.

I understand you have already reached out to our patient services team to discuss your concerns, which we are grateful for. Please do reach out should you wish to continue your treatment journey with us.

Best wishes,
eXroid Team

Valutata 5 stelle su 5

Highly Recommended

Clinic good, people really nice, talked me through the procedure before hand so I knew what to expect. Put me at ease. I would highly recommend it. Easy to find clinic.

4 luglio 2025
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Risposta di eXroid

Good afternoon Mr Tidswell,

Thank you for your positive feedback about your treatment experience with us.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Valutata 5 stelle su 5

Take a chance you may become haemorrhoid free.

I have an underlying condition and I needed to have my haemorrhoid removed but, didn’t want the problem of having to face the procedure the NHS go through so was amazed when I came across this procedure requiring No cutting or freezing the area. I inquired about it and was convinced this was what I needed to be safe from infection. Approx 10 days later, I was laying on a table having a small low vault current passing over my haemorrhoid which is totally painless. Within one hour the consultation and procedure was completed and I was driving home without any pain whatsoever. I have to say, it wasn’t an instant result but, I was assured within 4 to 6 weeks I should see an improvement as the procedure carries on shrinking the haemorrhoid for this amount of time. And to my surprise I am now haemorrhoid free.
Update, unfortunately it’s come back, not yet as big as it was but I am feeling disappointed. A week after saying it was a good experience it feels like it was a temporary lull. I have read the reviews from other people and must now decide if it’s worth letting exroid having another go.

19 giugno 2025
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Risposta di eXroid

Good afternoon Chris,

Thank you for taking the time to share your thoughts on your eXroid journey. Typically most patients need 1-3 treatments to become symptom-free, so don't feel disheartened. Certainly we recommend further treatment soon after the symptoms resurface following your 4 week aftercare call, as that is an indication that good progress was made but you still have some remaining blood vessels that need sealing to get the symptom relief.

Please do reach out to us to discuss your current symptoms and options for your ongoing treatment on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Valutata 5 stelle su 5

I had some hemerhoids after the birth…

I had some hemerhoids after the birth of my second child about a year ago. I ended up having three treatments, and they now seem to be fully resolved. At the first treatment I had 3 x grade 2, at the second 3 x grade 1, and at the last 2 x grade 1. I found the first and last treatment very very painful, almost unbearable. The second was less so, I had taken a paracetamol in advance so maybe that's why. I think it might also be to do with how inflamed my body was at the time. Each hemerhoid was treated for about 8 minutes. Overall I'm really happy with results, although I do wish it was less painful.

18 luglio 2025
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Risposta di eXroid

Good afternoon MM,

Thank you for your candid review regarding your personal experience during your treatment journey. It is correct that for some patients the procedure can be painful, though this does usually stop immediately once the procedure is complete or by the next day, which we hope was the case for you too.

Haemorrhoids after pregnancy are so common, but there isn't enough open discussion about how to get help so we really appreciate you sharing your story.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Valutata 5 stelle su 5

Highly effective treatment

The whole process was very efficient from arrival at the clinic to completion of the treatment. Pain during treatment was minimal and short lived. Everything about the mode of treatment and expected outcome was fully explained. Since the eXroid process was performed a month ago, I have had no recurrence of the unpleasant symptoms associated with haemorrhoids and my life is back to normal.

13 giugno 2025
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Risposta di eXroid

Good afternoon A Golding,

We love to hear our patients tell us they had their expectations managed with clear communication and explanation. Navigating the communication about a condition patients cannot see making progress can be tricky, so thank you for taking the time to share your experience with us and future patients.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm wishes,
eXroid Team

Valutata 5 stelle su 5

This was my 2nd treatment

This was my 2nd treatment. Each time it took 8 weeks to see the full results.
After the 1st session the piles reduced from grade 2 to grade 1 after 8 weeks.
Now it has been 8 weeks since my 2nd treatment. Although I haven’t had it checked….from the symptoms I would guess the pile inflammation is nearly gone.
Will keep this treatment in mind if I have issues in the future. Apart from mild discomfort during treatment no other issues.
Pricey…but it works & is better than other alternatives.
Would recommend!
(I also had 2 treatments about 8 years ago which lasted
me until 2025).

8 maggio 2025
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Risposta di eXroid

Good afternoon Solly,

Thank you for taking the time to share your treatment journey with us and others. This highlights how personalised each person's journey can be. We are so pleased you've come back to eXroid to help you again after so many years free from haemorrhoids and you are (hopefully!) clear again.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Valutata 5 stelle su 5

Haemorrhoids treatment.

Haemorrhoid treatment.
I’ve suffered from severe haemorrhoids for over two years, and finding Exroid has been life-changing. Their treatment is excellent—completely painless and incredibly effective. The consultants are true experts: professional, knowledgeable, and compassionate throughout the entire process.

What truly sets Exroid apart is their outstanding aftercare. The 24/7 support gives you peace of mind, knowing help is always available if needed. The follow-up care is second to none, and you never feel like you’re left on your own after the treatment.

I highly recommend Exroid to anyone suffering from any form of haemorrhoids. It’s worth every penny for the relief and support.

Best LB

13 giugno 2025
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Risposta di eXroid

Good afternoon Laurence,

Thank you for taking the time to share your review and we are so pleased to read your positive feedback runs through all elements of your journey with us - we really do love to give exceptional service so it is good to hear you have benefited from this.

We are pleased to hear that you are seeing the improvements in your condition and hope this continues for you.

If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Valutata 5 stelle su 5

Hemorrhoid treatment

Contacted Exroid 30 April, having been diagnosed with hemorrhoids after a colonoscopy on NHS. I had already been on waiting list for treatment for over 3 months, and I had re-occuring bleeding and discomfort sitting. When I rang Exroid, I spoke to them and explained my problems, and he set up an immediate appointment to a nearby Clinic for 10th May, which I duly and happily paid for. Doctor and designated companion discussed my experience, and I was examined, which included a detailed explanation of my hemorrhoids. Treatment explained and accepted. It was a fair bit painful, but was necessary, and took around half an hour. I was sore for a couple of days, but since I have had no bleeding and able to sit comfortable. In fact, I have forgotten I originally had the problem! I have to thank Exroid for their help and treatment, which included a 4 week after treatment follow up phone call to make sure all is well.

10 maggio 2025
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Risposta di eXroid

Good afternoon bpaw,

We are so pleased to hear that you have been able to forget all about having haemorrhoids. For those that have never experienced it, it can be hard to appreciate just how much space is taken up thinking about and feeling the symptoms in every day life, so when it finally goes you wonder how you ever lived like it!

You are honest to share that for you it was more painful during and for a couple of days following and this is important to read as everyone is different with some experiencing nothing at all while a very rare few others have found it very painful. Thankfully you are in the majority that found it painful, but tolerable and have never looked back.

Hopefully one treatment remains enough for you, but if you get any niggles or creep back, don't hesitate to give us a call any time.

If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

warm regards,

eXroid Team

Valutata 5 stelle su 5

This was a follow up treatment after…

This was a follow up treatment after the successful original treatment a year earlier. I re-booked because I had begun to notice a recurrence of minor blood smearing, but more significantly, and for the first time, anal itching.
Although slightly uncomfortable, the treatment has been remarkably successful again, and was very professionally handled at the West Bridgford clinic.

26 aprile 2025
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Risposta di eXroid

Good afternoon Bill,

It's always good to hear from returning patients - especially when, like you, they act fast and get the much needed treatment before symptoms can progress further, minimising the risk of needing multiple treatments to get symptom resolution. This also means we have given you the best service, meaning we can be your treatment partner of choice for any recurrence.

Hopefully one treatment remains enough for you, but if you get any niggles or creep back again, don't hesitate to give us a call any time.

If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

warm regards,

eXroid Team

Valutata 5 stelle su 5

This treatment literally saved me!

I had a treatment a few years ago for a really chronic situation which flared up overnight. I couldn’t sit down and I couldn’t stand up. It literally saved me and it was a matter of days before I could function properly again.
I have been back for subsequent treatments, of which the most recent visit was April. I cannot recommend this more highly.

26 aprile 2025
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Risposta di eXroid

Good afternoon Jacqueline,

Another returning patient - for which we are so pleased that we can be here to support any time needed.

Hearing phrases like "it saved me" really does bring us joy and we appreciate you sharing your review on this public forum, which allows a fully transparent forum for other people suffering to hear from past patients and decide if this is the service and treatment for them

If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,

eXroid Team

Valutata 4 stelle su 5

4 weeks on from 2nd treatment I am now…

4 weeks on from 2nd treatment I am now pain free, I would definitely recommend this treatment it’s not cheap but what price freedom from the constant pain of hemorrhoids.

21 maggio 2025
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Risposta di eXroid

Good afternoon,

Thank you for your positive feedback about your treatment experience with us.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Warm regards,
eXroid Team

Valutata 5 stelle su 5

8 weeks on from second treatment

Care and attention to private clients , works well dependant on your circumstances ,
8 weeks on from 2nd treatment and 4 weeks on from follow up phone call .
It feels like there has been an improvement but it’s taking a lot longer than 4 weeks but everybody is different from age to severity ,Im hoping that as the weeks go on it improves further norvperfect but a lot better then when I went first time , exercise is key as well keep moving around , whatever Doctor hossain did it has helped the external hemarroid , Even the doctor said give it time .
Expensive yes, worthwhile for me yes , health benefits improved , quality of life better,
If your reading this put your trust in the exroid team you might just find it beneficial to you .
Thanks for everything exroid team especially Jade and more importantly Doctor Tanvir Hossain
Chris .

15 maggio 2025
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Risposta di eXroid

Good afternoon Mr Clarke,

Thank you for your candid review regarding your personal experience during your treatment journey with us following your second treatment. We are glad you are experiencing the freedom eXroid has been able to return to you now your symptoms no longer stop you enjoying life.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Valutata 5 stelle su 5

Slight discomfort inserting probe...no…

Slight discomfort inserting probe...no pain...three haemorrhoids shrunk...took seven minutes for each.

17 marzo 2025
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Risposta di eXroid

Good Morning Colin,

Thank you for taking the time to tell us about your experience and your honest feedback regarding the steps to the treatment and are glad to hear you have had shrinkage already.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

Valutata 5 stelle su 5

I was treated by Mr Iqbal and a lovely…

I was treated by Mr Iqbal and a lovely nurse was with me throughout. Everything was explained to me, the procedure carried out with everything fully explained. I am delighted, it has changed my life from worrying about the embarrassment of bleeding to a now normal life. I would highly recommend this procedure and the Oaklands Hospital in Salford is so welcoming and professional. I'm a retired ICU sister,therefore I know excellent service when given to me. Thanks again to all of you.

24 marzo 2025
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Risposta di eXroid

Good Morning Anne,

Thank you for taking the time to tell us about your experience with the eXroid treatment and the excellent service you received at our Oaklands clinic with Mr Iqbal and the staff there - we will be sure to share your sentiments with them. We are so pleased to hear that you have had relief after your treatments with us and that you are able to be free from the worry of haemorrhoids.

If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com

Best wishes,
eXroid Team

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