I was beyond BEYOND after chemotherapy for 8mths . Beyond BEYOND. And six weeks of manual every day. The Colorectal department in my hospital couldn't see me for 4 months! Time to use the rainy day m... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Everything was explained to me clearly and in detail. It was a very discreet, professional, quick and virtually painless procedure. I have had a good result/outcome. Also excellent post op/follow... Leggi di più
Booking is easy , straightforward and choice of centres to go. Attended Dewsbury clinic, very professional, chatty and felt in safe hands. Very knowledgable operator (colorectal surgeon) so he knew h... Leggi di più
L'azienda ha risposto
After years of complaining to my unhelpful GP I sought out other treatment options and came across eXroid. I booked online without any hassle and had an appointment within days. I attended the Salford... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Clinica medica
- Consulente sanitario
- Servizi medici locali
- Centro medico
- Servizio di individuazione di medici
- Ospedale privato
Scritti dall'azienda
eXroid offers an effective non-surgical treatment for all 4 grades of internal and internal prolapsing haemorrhoids (also known as piles) in the UK. The eXroid® electrotherapy procedure is low risk and non-invasive (no anaesthesia, cutting, stapling or stitching), with minimal or no pain, and takes 30 minutes or less. 80% of patients reported going back to their everyday activities the same or next day following treatment and on average patients need 1-3 treatments to become symptom free. Appointments are available in our nationwide private haemorrhoids clinics and our friendly and expert patient care advisors are on hand with advice, management strategies and treatment suitability. With no GP referral required, don't wait until things get worse. It the best option for most patients that are looking to get rid of haemorrhoids quickly and is trusted and delivered by leading haemorrhoids doctors. Say goodbye to piles, quickly and easily.
Informazioni di contatto
Innovation House, Discovery Park, CT13 9ND, Sandwich, Regno Unito
- 08009993777
- info@exroid.com
- exroid.com
4,5
Eccellente
627 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Satisfied customer
Efficient customer service, booking system and friendly staff. The procedure is non-invasive, worked well for a mild-to-moderate problem, solved my discomfort, and I am happy I went through with it. Would do it again if I had the same again.
27 ottobre 2025
Non scritta su invito
Risposta di eXroid
Good morning Theo,
Thank you for sharing your thoughts on the service you received from us and that you are now living well and symptom free. We are here for the future - we hope though that is not for a long time!
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Kind regards,
eXroid Team
Really discrete
Really discrete ; gentle ; professional ;efficient ; local & thorough service -that was not painful at all -they were sorted without the need for an operation which would have been painful &stressful with downtime which EXROID did not need
30 ottobre 2025
Non scritta su invito
Risposta di eXroid
Good morning Annemarie,
We are pleased to hear you found us and are living without the dread of a flare-up following treatment and all while avoiding painful surgery. Thank you for for taking the time to share your views on the whole service and treatment we offer.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
Sympathetic and understanding
Initial contact by telephone was carefully listened to so after a sympathetic discussion I booked with the nearest clinic. My specialist was kind, explained everything clearly both before and during both treatments I received over 6 months. I was kept distracted during the short treatment by a chatty conversation about life in general.
1 novembre 2025
Non scritta su invito
Risposta di eXroid
Good morning Gillian,
We really do enjoy talking to our patients and supporting them with symptom advice and treatment explanation, so it is always pleasing to hear our patients tell us they felt truly listened to.
We are pleased that your treatment journey was also positive and hope you are now living life symptom-free!
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
warm wishes,
eXroid Team
Was treated with professionalism
Was treated with dignity and professionalism whilst keeping the environment jovial thus making it less painful.
3 ottobre 2025
Non scritta su invito
Risposta di eXroid
Good morning Avtar,
Our team are not only experienced in getting the best treatment outcomes but also in their bedside manner, helping to make what can be an uncomfortable experience for many a little better. Thank you for sharing your experience of eXroid.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
Procedure feedback
I received an amazing care from Ms. Sammartino. The procedure itself was a bit uncomfortable, lasted not even 30 mins but I felt an immediate relief afterwards.It has been 4 weeks and I haven't had any symptoms I described prior to the treatment. Would highly recommend.
My only regret was not doing it earlier.
22 ottobre 2025
Non scritta su invito
Risposta di eXroid
Good morning Nina,
Thank you for taking the time to share your journey with us and for the care you have experienced from the team - this means so much for all the staff - both clinical and at head office.
Many sufferers tell us the same - if only they'd done it sooner! We wish you the best and hope those symptoms don't return.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
Fantastic Service
Quick, easy, and nearly painless. I feel so much better for having the procedure.
3 ottobre 2025
Non scritta su invito
Risposta di eXroid
Good morning Sophie,
Thank you for your feedback about our treatment - we are pleased to have been able to help you so quickly and without pain.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
Hey I am Kane I will give you my run…
Hey I am Kane I will give you my run down of exroid
so just like all of us I guess this was 5 or so years ago someone close to me passed I was working no one even cared if I was late or anything I just enjoyed the job so much I forced out not alotta remember going down feeling a tad eh I jumped up on a make-up counter shock though my system, now like all of us 3 months pasted and I didn't know whats wrong but just feeling off, I leave another job and go I gotta get this fixed like you I bent over for the gp they tell you its roids and you looked it up and found exroid so that was me I looked at everything saw the guy who made it and just study it cause I am spending a grand but I was so steadfast these was my people so I called (got ross who is the guy, his the head of exroid comms I've talked to him over the 3years) and he sorted out a treatment in a month now that month for me was eating soup, eggs and water I saw the blood and brokedown (dont like blood like it even less coming out the booty) but the month came and went and it was time I went there, I got a run down of everything I read I knew I was ready I wanted it gone, the treatmeant very simple, your on your side a finger then a camara then a thing to zap the roids away (its been 3 since I've looked it up I forgot what its called) he did it two times on the two roids and in about 30ish mins done its in canterbury so I went shopping after, it didn't 100% clear up so it took about a year ish too pop back up but as soon as I know it was the roids got back in contact with ross think I msg at 3 in the morning he called me next day and got another treatment in 2weeks at 700 this was even faster 20ish mins you have a lovely lady all the time talking to you and the best thing to do its just have a chat while the doctor is doing his job.
then a year passed and over the summer I felt this same feeling but a little differnet and I just said wait to I get my next job then call them and sort it (should of just sorted it, slightly dumb) after a good 3/4/5ish months, I give in and send the ross a email just to tell him I am just not happy its been 3 years it should of been gone in the 1st he then called let me rant, didnt force getting more treatmeants and I said sure talk to the doc had it again (3rd treatmeant I have broken nothing have nothing wrong with me but this) and my 1st roids went these was new ones with an added fissures they went pretty much during the 3rd treatmeant so I've had 4 roids treated (I gotta say I was dreading the 3 time I just gave up but talking to the doc just helped me see straight) so now (I pray) I got no roids and just the fissures too sort out but thats with cream and stuff thats got nothing to do with hemmroids.
if you got some saving money or can give up a grand I say try it cause the more you try and live with it or put it off the worser it gets, theres no better feeling then not having that nagging pain in the bum
20 ottobre 2025
Non scritta su invito
Risposta di eXroid
Good morning Kane,
Thank you for taking the time to share your experience in such great detail including the many conversations you've had with the team over the years. We hope you remain symptom free from now on and don't forget if you get any return in symptoms it's always better to get them sorted sooner rather than later!
If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Warm Regards,
eXroid Team
Try eXroid first.
I have had haemorrhoids since giving birth to my daughter 28 years ago! Treatments have included creams, suppositories, banding and, in 2023, a THD operation. I then found out about eXroid and wish I’d tried that first. It was pain-free and I only needed 2 treatments to deal with my grade 2 and grade 3 haemorrhoids. The treatment relieved some symptoms immediately and within weeks, I was symptom-free. Incredible treatment by professional and caring practitioners. The whole service is faultless in my point of view.
15 ottobre 2025
Non scritta su invito
Risposta di eXroid
Good morning Maria,
You really have had a long journey with you haemorrhoids and we are so pleased to have been the ones to finally get you feeling better after all this time.
Many of our patients have tried other procedures before coming to eXroid - we really need to help others find us before resorting to surgery or other less successful treatments that can't be used on all grade, so we really appreciate you sharing the details of your story.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
warm regards,
eXroid Team
Pain free!
Really lovely staff, very welcoming and understanding, i was very nervous but really they looked after me, rhe treatment has worked amazing well I would recommend exroid to anyone!
13 settembre 2025
Non scritta su invito
Risposta di eXroid
Good morning Caz,
Thank you for the praise to the team - we will be sure to pass this on, and for your feedback about our treatment - we are pleased to have been able to help you.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Kind regards,
eXroid Team
Being nervous on arrival
Being nervous on arrival, I found the staff very friendly and welcoming, the medical centre was very clean and modern, the doctor was very informative putting me at ease, and the treatment was a little uncomfortable but not painful, the treatment after 4 weeks has been very successful.
18 ottobre 2025
Non scritta su invito
Risposta di eXroid
Good Paul,
So many patients come to us feeling anxious and that is why we focus so much on the care and support each of the team gives as much as the procedure itself. I'm glad it has been a success for you and we hope those symptoms stay away.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
Risposta di eXroid
Good afternoon Yogesh,
Thank you for your feedback about our treatment - we are pleased to have been able to help you.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
Being impartial as possible...
After two procedures in Glasgow one in May, one a month ago late September:
The pros:
-the procedure did reduce my main symptom which was moderate bleeding.
- the doctors were friendly, sensitive to my needs and knew what they were doing both times.
- I went straight to work on both occasions without the need for painkillers. Totally non-invasive.
- after the first procedure I was symptom free for 3 months, despite my physically active lifestyle and strenuous job. I did make some lifestyle alterations but still ate what I wanted for the most part.
- Symptoms did return but were milder than before.
The cons:
- It does hurt, depends on the location but the pain ranges from 5/10 to a 9/10.
- I went in with two grade 2 piles yhe first time and the second time I was advised I still had one grade 2 and two grade 1 piles. I'm not saying anything against the procedure itself. It's just the reality with piles. When they close off blood supply in one location, that blood will find a different channel.
For somebody else, they may be set after just one procedure. For me, I need three, possibly more.
- Probably not suitable for people with advanced piles.
I reported a dull ache from time to time during my 4 week checkup today. I was advised to book another appointment for examination purposes and that I could opt out of the actual procedure if I feel it wouldn't help.
I will report back when that it is done.
My general feeling right now is that Exroids is a good way of managing symptoms, however it's too expensive if you have to go multiple times a year.
28 settembre 2025
Non scritta su invito
Risposta di eXroid
Good afternoon Strahinja,
Thank you for taking the time to share your eXroid journey with us so far and for taking the time to write so much detail, this will help others see the possible outcome for themselves from your perspective.
It is hard to predict how each person's haemorrhoids will respond to treatment, which is why we say most need between 1-3 treatments to get resolution. In fact it isn't always necessary that the more advanced they are the more they will need and indeed this treatment is far better for advanced haemorrhoids compared to the alternatives, both in success, risk as well as overall cost. We have patients that come with G3/4 and only need 1-2 treatments - every person is completely unique in this.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Warm regards,
eXroid Team
Long term sufferer
Long term sufferer. Was doubtful when I saw the website but was in so much pain I gave it a go. Absolutely amazing. Treatment was painful at first but bareable. Similar to having a tattoo. But the Outcome was amazing the four week period they just got smaller and less painful. The doctor Ayo at Harley street was very friendly and helpful as were all the staff at Exroid. Highly recommended if you can afford to pay the Fees
6 settembre 2025
Non scritta su invito
Risposta di eXroid
Good afternoon Gary,
We love to read our patient's stories where the treatment has made such a difference and are pleased you took the leap and trusted eXroid to help you when you needed it most.
Thank you sharing your review, and the detail regarding how the pain was for you - it's helpful for people to hear from those that felt no pain and those that did. We hope you remain symptom free from now on!
If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Warm Regards,
eXroid Team
The doctor and nurse were kind and…
The doctor and nurse were kind and professional.Had a nice experience.Haemorhoid symptoms seem to have vanished
3 ottobre 2025
Non scritta su invito
Risposta di eXroid
Good afternoon Abimbola,
Thank you for your positive feedback about your appointment experience with us and the outcome of your treatment, we are so pleased to hear you are living life symptom-free.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Warm regards,
eXroid Team
Very good service. I would recommend.
All of the Exroid staff I've been in contact with have been excellent. Everyone has been friendly, helpful and knowledgeable. I'm happy with the results. I've had three treatments and am now haemorrhoid free.
24 settembre 2025
Non scritta su invito
Risposta di eXroid
Good Afternoon JM
We do work tirelessly to make sure that not only do we offer the best treatment outcomes for every patient, but also that we provide outstanding support and advice for everyone along the way, so reading your feedback means a lot to the whole team.
It's also great for you to share your story as you required 3 treatments to get to the solution you wanted which is important for others to see that everyone's journey is different.
If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
Exroid Results
I have had a few treatments now across a few years. Always professional staff and great results and advice. Exroid is a much better alternative to banding/invasive more surgical options - thank you
22 settembre 2025
Non scritta su invito
Risposta di eXroid
Good afternoon Lisa,
The best testament to treatment outcomes and service provided is with patients, like yourself, that return to us over the years with any new haemorrhoids. We are pleased to hear you have had another positive experience.
If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Warm regards,
eXroid Team
Miraculous Outcome!
I never expected the outcome of the procedure to be what it is - absolutely MIRACULOUS!!! I have suffered for nearly 40 years with my haemorrhoids and during my last and worst flare up, whereby NOTHING seemed to work, I started looking at possible procedures to help alleviate/eliminate the pain. I came across eXroid and decided to go that route and it was the BEST decision I have made for a long time. Well done to the WHOLE team!!
28 agosto 2025
Non scritta su invito
Risposta di eXroid
Good afternoon Lava
We love to read our patient's stories where the treatment has made such a difference Hearing phrases like "miraculous" really does bring us joy and we appreciate you sharing your review on this public forum, which allows a fully transparent forum for other people suffering to hear from past patients and decide if this is the service and treatment for them. We hope you remain symptom free from now on!
If there's anything we can help you with in the meantime, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
First of all
First of all, I would like to say that I really recommend this treatment. I had 2 exroid treatments. The last one was on 17/09/2025. I don't remember the date of the first treatment, but it was at least 6 years ago. The experience would be like this. After the first treatment, I returned to my normal routine the same day. After some time (about 6 years), I had to repeat the procedure again. This treatment was a little more painful than the first. My symptoms recurred after 7 days. I was a little disappointed, I started to think that I would need further treatment. Then I received advice from the doctor to wait 4 weeks after the treatment before taking any further action. Then I tried to reduce activity to a minimum and give myself time to heal. Now, 4 weeks after the treatment, I feel better, everything seems to be healing. So from my experience, I would like to advise not to worry if not everything is restored on the first day of treatment. Just reduce your activity and give yourself time to heal.
17 settembre 2025
Non scritta su invito
Risposta di eXroid
Good afternoon Arturas,
Thank you for taking the time to share your eXroid journey both this time and 6 years ago - it is good to highlight that each person is different and each treatment can be different as our bodies respond differently each time.
We are pleased to hear your symptoms have settled after the full 4 week impact of the treatment - d keep an eye out for symptoms creeping back and contact us if this happens so you keep on top of this occurance of haemorrhoids.
Please do reach out to us to discuss your current symptoms and options for your ongoing treatment on 0800 999 3777 or patientservices@exroid.com
Warm regards,
eXroid Team
I had mine 3rd March at Canterbury
I had mine 3rd March at Canterbury. I had a good experience. But now I booked another appointment as my hemarroids came back again
3 marzo 2025
Non scritta su invito
Risposta di eXroid
Good afternoon Kristina,
Thank you for your positive feedback about your treatment experience with us. As frustrating as recurrence can feel, thank you for trusting your care with eXroid again. Catching new haemorrhoids early and getting them treated before the worsen should mean a shorter treatment pathway again.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Best wishes,
eXroid Team
eXroid
From start to finish my experience with eXroid has been excellent. The treatment for me has been very successful- my consultant said I had 3 x grade 1 haemorrhoids - I was symptom free almost immediately and now 4 weeks post treatment have no symptoms. The care I have received throughout has been very professional and not pushy at all. Do your research and decide if it’s for you.
15 ottobre 2025
Non scritta su invito
Risposta di eXroid
Good afternoon Helen,
Thank you for your honest feedback about your starting condition and your experience of the service you have received. We really do strive to make everyone's experience personal, delivering excellent patient care throughout.
We are so pleased to that after just one treatment you are now happily symptom-free - long may this continue for you.
If there's anything we can help you with, please do get in contact with our professional advisors on 0800 999 3777 or patientservices@exroid.com
Kind regards,
eXroid Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.