Le colis est arrivé rapidement sauf qu'il manquait la notice d'explication de mise en route des cartouches céramique. Nous avons donc suivi le tuto sur votre site mais qui ne parle que des cartouches... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Nous sommes ravis de notre filtre Euroguard : l'eau est vraiment meilleure et nous rassure pour la santé de toute la famille. Le filtre en inox est de qualité. Le montage est simple. Le SAV a été très... Leggi di più
Bonjour, quand j'ai reçu ma filtreuse Euroguard, j'ai eu un petit souci de filtres, j'ai écris au SAV et dans les 10 minutes j'avais une réponse et un nouvel envoi programmé, très bon suivi. Encore... Leggi di più
Je désirais une eau santé.après comparaisons des fontaines á gravité ai opté pour Euroguard.satisfaction totale.la nuit les éructations après boire ont disparues( ai maladie orpheline).goût doux et... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
128 City Road, EC1V2NX, London, Regno Unito
- +447761236561
- info@euroguard.co
- euroguardfilter.com
4,6
Eccellente
113 recensioni
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Bought the 8.5litre filter and Vision…
Bought the 8.5litre filter and Vision s/s tap, plus extra filters. Filter arrived with Vision tap, but ordinary tap was missing. Got in touch with customer services and the response was quick and efficient. I have been sent another Vision stainless steel tap, which is over and above what I expected. Really good experience with Euroguard Filter Co. So much so, that I've bought another for my family. Due here this week. The last thinng to say is that, having looked online, I found Euroguardfilter.com to be the most competitively priced version. Along with excellent delivery and customer services, I recommend this company.
8 settembre 2025
Non scritta su invito
Bien reçu
Bien reçu
Montage effectué mais, il manque quelques explications sur le rajout du robinet
Pas encore bu cette eau , cela filtre
26 agosto 2025
Risposta di euroguard filters
Bonjour M. Petit,
Nous sommes sincèrement désolés pour la situation que vous avez rencontrée. Votre commande #EU3146 avait été confiée à Amazon Logistics, qui l’a signalée comme livrée. Malheureusement, malgré vos recherches, vous n’avez pas reçu le colis et Amazon n’a pas accepté d’ouvrir d’enquête complémentaire.
Afin de résoudre ce problème sans délai, nous avons expédié un nouveau colis depuis un autre entrepôt avec La Poste Colissimo, livraison contre signature. Votre numéro de suivi est le suivant : 6C20212366046.
Vous pouvez suivre l’acheminement en temps réel sur le site Colissimo. Cette solution a été mise en place pour éviter tout nouvel incident et garantir la bonne réception de votre commande.
Nous vous prions encore de nous excuser pour ce désagrément indépendant de notre volonté et restons à votre entière disposition pour toute question.
Bien cordialement,
Raoul
Service Client – EuroGuard Filtre
Produit conforme et de bonne qualité
28 agosto 2025
Non scritta su invito
Very satisfied customer!
I’m very satisfied with the after-sales service! I had received a message saying that I would have to pay customs fees for the delivery of the filter, which had not been mentioned at the time of purchase. I immediately contacted customer service and got a very quick response from Raoul, who assured me that if I did have to pay these fees, Euroguardfilter would reimburse me. In the end, I didn’t have to pay anything, but I felt reassured by how responsive and helpful they were.
The delivery was fast, the filter works perfectly, the water tastes amazing, and the filtration speed is excellent. I highly recommend them!
12 agosto 2025
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Je recommande vivement,je suis…
Je recommande vivement,je suis entièrement satisfaite du produit,autant dans sa qualité, que dans son aspect qui n a rien à envier au Berkey ,pour un prix plus raisonnable. Le service après vente est remarquable tant dans sa réactivité que dans le relationnel.
14 agosto 2025
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Lies and deceit
The so-called analyses were carried out by DID International, a company based in India that manufactures stainless steel tanks. There is no reference to the filter, no photo of the filter – in other words, these analyses are clearly false. A serious analysis carried out by a reputable laboratory would not be presented in this way.
NSF certification? No.
An NSF 61 certification (which has nothing to do with filtration) was awarded to an Indian company, even though they display NSF 42 and 53 on their website. They're not above telling a few lies.
Don't play with your health, buy real, tested, certified filters, not cheap pieces of charcoal bought on Alibaba
24 giugno 2025
Non scritta su invito
Risposta di euroguard filters
Dear Julien,
Thank you for taking the time to share your concerns. We’re sorry our documentation did not reach you before you formed this impression. Let us clarify a few points:**
• Independent testing & certificates – Our filter elements are tested by an ISO-17025 accredited laboratory and are certified to NSF/ANSI 42 and 53 for chlorine, heavy-metal and microbiological reduction. We are happy to send you the complete reports and certificate numbers on request.
• NSF/ANSI 61 – This standard relates to the material safety of the stainless-steel housing (leach-testing), not to filtration performance. We have never claimed NSF 61 certification for the filter cartridges, only for the steel tank material.
• Photos & references – The full test reports do contain photographs, batch numbers and sample IDs; they simply weren’t uploaded in the summary you viewed, since they were tested by IAPMO and they follow their own process.
Your health and trust are our priorities. If you would like the full PDF reports or have any other questions, please email us at info@euroguardfilter.com and we’ll respond within one business day.
Thank you again for raising these points—your feedback helps us improve the information we provide to all customers.
S Salvi – Customer Care, EuroGuard
Euroguard water filter system.
I bought the Euroguard water filter in the summer of 2023 and I am really happy with the results. I was previously using bottled water, but as we know chemicals from plastic bottles can be harmful to humans and the environment. I had a few problems with the lid knob, but EuroGuard sent me out a replacement. I probably would have given five stars but the filters supplied do not deal with limescale which is a major problem where I live and finding alternative filters is proving difficult on an otherwise excellent system.
16 gennaio 2025
Non scritta su invito
Good customer service
No news from the delivery after having ordered. A spare part was missing. I asked for sending it because I can't use the filter.
Fortunately the customer service is good and réactive.
29 novembre 2024
Non scritta su invito
Risposta di euroguard filters
Dear Souhail Ben Amara,
We sincerely apologize for any inconvenience you have experienced and appreciate your patience.
Regarding your order, we would like to inform you that the spare part is currently available for collection at your designated DHL pickup point. DHL has already attempted delivery twice, but unfortunately, it was not successful.
We have shared all the necessary details, including the pickup location and instructions, via email multiple times. Kindly check your email (including the spam/junk folder) for these details to ensure you can retrieve the spare part at your earliest convenience.
We are committed to resolving this matter promptly and ensuring your satisfaction. If you need any further assistance or clarification, please do not hesitate to contact us.
Thank you for your understanding.
Best regards,
Raul
EuroGuard Filtre
A must have: 10/10 product!
I recently bought the EuroGuard Gravity Water Filter and couldn’t be happier. The quality of the water filter is outstanding!
Filtration: This thing is a beast at filtering out all the bad stuff. Our water tastes extremely clean now, knowing it removes up to 99.99% of contaminants, including PFAS, PFOA, and PFOS, is a huge relief for me and my family.
Design: Love the stainless steel look. It’s sturdy and fits perfectly in my kitchen. It’s doesn’t leave any unwanted finger prints and i never seen any dust on the exterior. It gave my kitchen an modern and chic look.
Ease of Use: Setting it up was a breeze. No need for electricity – just fill it up with water, very functional.
Customer Service: Had a couple of questions, and the EuroGuard team was super helpful and knowledgeable with their products. They really educated me on all the harmful and unwanted chemicals in tap water. I really appreciate my EuroGuard Gravity Water Filter.
Overall, totally worth it. 10/10 product
27 luglio 2024
Non scritta su invito
Risposta di euroguard filters
Thank you so much for taking the time to share your experience with the EuroGuard Gravity Water Filter! We’re thrilled to hear that you’re enjoying its performance, design, and ease of use.
Your kind words about our customer service mean a lot to us. Knowing we’ve helped you and your family enjoy cleaner, safer water truly inspires us to keep delivering the best.
Thank you for choosing EuroGuard. If you ever have any questions or need assistance, we’re always here to help!
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