Quick efficient service. They fitted in with my busy schedule and last minute change in availability. The engineer arrived earlier in the day, as requested, he was pleasant, professional and compl... Leggi di più
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Called EPC Direct for an urgent appointment and they literally came out the next day. Karim was friendly and professional, explained what he would need to do, did it swiftly and the report was with... Leggi di più
L'azienda ha risposto
Andrew came down to carryout an EPC on my property. He took time to explain the new government regulations to not include the garage in the measurements. He detailed well all the new features of the h... Leggi di più
Needed an EPC doing at short notice. A date and time was arranged straight away. Maddison was very knowledgeable and has also helped with follow up questions. Couldn’t be happier. Would definitely rec... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Fast, reliable, and local — EPCS DIRECT proudly serves the Midlands and West Midlands with same and next-day EPC certificates for property sales, rentals, remortgages, and energy grants.
Informazioni di contatto
2 Juliet Close, LE3 3BH, Leicester, Regno Unito
- 03337330222
- orders@epcsdirect.co.uk
- epcsdirect.co.uk
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
EPCS Direct assessment
Maddison and Andrew were really responsive in setting up the assessment appointment
Maddison arrived on time, explained things clearly, had a professional and friendly approach and helped provide the certificate same day
Excellent experience
Great Service
Came within 48 hours. Report available same day. Really good service and nice guy. Cheers.
Arrived on time straight down to…
Arrived on time straight down to business no messing about. Very polite and gets the job done. Paperwork back next day 10/10 can't ask for any more.
First class service
First class service. Fast and efficient. No messing around, very professional. So pleased I picked them.
Drew was friendly and approachable
Drew was friendly and approachable, answering all my questions about energy efficiency improvements. He gave practical suggestions that went beyond the standard report. I now have a much better idea of how to make my property more efficient."
Faulty website robs you of £5
I paid my deposit on the website, not realising that my area is not covered. This does not seem to be overtly clear on the website (more of a small text kind of thing) but it will still take your money.
I heard nothing back so chased it and got on the phone with a pleasant chap who told me my area is not covered. He canceled the job and told me I would get my money refunded in 3-5 days.
It has now been two weeks and no refund. I've emailed them again to ask for my money back but really I think I know enough to review here (even if I get my fiver back, I've wasted time checking and chasing). I get the impression from other reviews that this is a good company with good people, but the flawed website has led to me and others (you will find the other similar reviews) effectively being robbed of a fiver, and it seems they have done nothing to fix that.
Proficient
Andrew came down to carryout an EPC on my property. He took time to explain the new government regulations to not include the garage in the measurements. He detailed well all the new features of the house to include the additional solar panels, battery. He also mentioned the bank cash back reward incentive for those who have a A or B rating on their EPC.
Great communication
Great communication, super prompt survey all done at a great price. Highly recommended!
Booked on line but no contact or communication !!!
Booked them online using their website. We had to enter our postcode in order to do this. We heard nothing for 3 days and when we chased they just said we don’t cover your area and we’ll send you money back. Very poor service and still waiting for our money back. Why did their website not highlight the fact they don’t cover Norfolk at the time of booking. Very annoying and wasted 3 days not to mention the refund still not appearing. Definitely check before you use !!!!
10/10
Karim was quick, professional and efficient. He was very polite and treated our home with respect. Thank you Karim
Survey done was quick and efficient
Survey done was quick and efficient
Thankyou.
Karim was excellent
Karim was excellent, communication was good, efficiently did the survey and uploaded the report. All went smoothly from start to finish. Recommended him to my Estate Agent as well.
Amazing
Incredibly quick, cost efficient pricing and on the day incredibly friendly and professional. Would definitely recommend.
Very professional and polite
Very professional and polite. Answered all our questions and certificate received very quickly!
Very efficient
Very efficient. Very fast to get an appointment and professional on arrival. Would definitely book again.
Great service. Reliable and thoroughly recommended.
Drew responded immediately to my request for an EPC assessment of my house. From his arrival through his thorough inspection he was most courteous and very pleasant. I received my EPC notification within a matter of hours. Excellent and professional service, highly recommended.
Karin good but Company poor
Karin was great but unable to get my deposit back, as promised & detailed on invoice. No one answers the phone or replies to emails. Would not recommend
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