I recently ordered a couple of items from Enrgtech. The package has been delayed a bit, but I’m okay with that as these things can happen sometimes. Communication has been reasonable so far, and the o... Leggi di più
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Scopri cosa dicono le persone
Easy ordering Placed an order online which was straight forward. I received the acknowledgement straight away. The order arrived in just over a week which is not bad.
I see my experience isn't a 1 off and loads of other reviews saying the exact same thing! So Please Avoid! Ordered in Stock items in November 2025, stated 5-7 Day dispatch time, never dispatched,... Leggi di più
Great price overall, though the delivery took a bit longer than expected. That said, customer service was excellent—they kept me well informed with regular updates on the estimated arrival time, whic... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Enrg Tech is UK’s leading distributor of electronic components. Has millions of electronic components and offers same day shipping. New components added daily
Informazioni di contatto
Unit 14, Holroyd Business Centre, Carrbottom Road, Bradford, BD5 9BP, Bradford, Regno Unito
- 0044-3303800157
- sales@enrgtech.co.uk
- enrgtech.co.uk
3,6
Nella media
257 recensioni
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Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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It was a good experience although my…
It was a good experience although my product was delayed. but all arrived in the end.
27 agosto 2025
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Waiting for a refund for 5 months
After goods were ordered I was told they were not in stock. I cancelled the order and requested a refund on 19 March 2025. Despite many emails since then I am still waiting for a refund. It is now 19 August 2025.
19 marzo 2025
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Risposta di EnrgTech
Dear Paul,
Thank you for your message and for sharing your concerns. We sincerely apologize for the inconvenience this situation has caused.
We truly understand how important this matter is to you, and we’re sorry for the frustration the delay may have caused. Please be assured that your request is receiving our full attention, and we are committed to resolving it as quickly as possible.
To help us expedite the process, we kindly ask that you confirm your order details by emailing our customer service team at sales@enrgtech.co.uk. Once we have this, we can ensure your case is prioritized.
We appreciate your patience and understanding, and we value the opportunity to assist you.
Warm regards,
The Enrgtech Team
Avoid – Misleading Stock Information & Illegal Refund Delay
UPDATE:On 14 August 2025, after multiple chases and past the legal 14-day refund deadline, ENRGTECH did process my refund, sent via Wise. While I’m relieved to have finally received the money, the process was unnecessarily drawn out and would not have been resolved without persistent follow-up.
Original review:
I ordered from ENRGTECH LTD on 25 July 2025 because their website showed the items “in stock” (10 available). After placing the order, I was later told they had no stock and would need a 10-week lead time.
I cancelled the order on 31 July 2025 and was told I’d be refunded £413.10. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, UK law requires that online order refunds be processed within 14 days of cancellation. That deadline has now passed and I still have no refund.
Their original listing misrepresented stock availability, which is a potential breach of the Consumer Protection from Unfair Trading Regulations 2008.
I have chased repeatedly by email. They claimed they were “trying” to refund but then requested my bank details instead of refunding to the original credit card used — something any reputable company can do instantly.
I am now having to escalate to my credit card company under Section 75 of the Consumer Credit Act 1974 and report them to Trading Standards.
My advice: Avoid this company. They do not follow UK consumer law, they advertise stock they don’t have, and they hold on to customer money far longer than legally allowed.
31 luglio 2025
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Risposta di EnrgTech
Dear Lille Klimask / KiisuQ,
Order Ref: PO21030
We sincerely apologize for the experience you’ve had with your recent order and the delay in processing your refund. This is not the level of service we aim to provide at EnrgTech, and we fully understand how frustrating this situation must have been for you.
Following our internal investigation, we can confirm that your refund was processed on Aug 14, 2025, and a confirmation email was sent to your registered email address. We kindly recommend checking with your bank to verify the receipt of the funds.
If you are still experiencing any issues or have not yet received the refund, please do not hesitate to contact us at sales@enrgtech.co.uk or accounts@enrgtech.co.uk, and we will be more than happy to assist you further.
We truly value your business and appreciate your patience and understanding. Please rest assured that we remain committed to restoring your confidence in our service.
Warm regards,
The EnrgTech Team
Good service & quick response
13 agosto 2025
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ENRGTECH EKPE 130 T + EKPVT
We had been sourcing a particular item and found it online with EnrgTech, where it was priced lower than our previous supplier. The order was placed, and we received the item promptly, along with regular email updates throughout the process.
15 luglio 2025
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I seem to have fallen for the same…
I seem to have fallen for the same issues as other people. Ordered in February, and they took our money, only recently noticed our stock was down and that we'd not had the delivery, so started chasing (three weeks ago).
Since then we've had numerous, delivery dates which all came and went, still no goods.
7 luglio 2025
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Risposta di EnrgTech
Dear Mark Readman / Furry Dogburp,
Order Ref: 119232
We sincerely apologize for the experience you’ve had with your recent order and the delay in processing your refund. This is not the level of service we aim to provide at EnrgTech, and we fully understand how frustrating this situation must have been for you.
Following our internal investigation, we can confirm that your refund was processed on Aug 22, 2025, and a confirmation email was sent to your registered email address. We kindly recommend checking with your bank to verify the receipt of the funds.
If you are still experiencing any issues or have not yet received the refund, please do not hesitate to contact us at sales@enrgtech.co.uk or accounts@enrgtech.co.uk, and we will be more than happy to assist you further.
We truly value your business and appreciate your patience and understanding. Please rest assured that we remain committed to restoring your confidence in our service.
Warm regards,
The EnrgTech Team
Paid for product in February
Paid for product in February, never delivered, as out of stock, tried countless times now for a refund to no avail.
This review prompted action and we got the refund. It shouldn't take countless emails and promises and 7 months to get our money. Interesting that giving a poor review prompted immediate attention
7 agosto 2025
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Risposta di EnrgTech
Dear Tony Simons,
Thank you for bringing your concerns to our attention.
We sincerely apologize for the inconvenience and frustration you’ve experienced with your recent order and the related refund process. This is not the level of service we aim to provide, and we deeply regret any distress it may have caused.
We understand your disappointment regarding the delays and lack of clear communication. Please be assured that your concerns are being taken seriously. We are currently conducting an internal review to identify the root cause and take the necessary corrective actions to prevent similar issues in the future.
This experience does not reflect our usual standards, and we are committed to resolving the matter as quickly and efficiently as possible.
To ensure we can assist you promptly, please contact our customer service team at sales@enrgtech.co.uk with your order details. Your case will be prioritized, and we will do everything we can to expedite your refund.
We truly value your business and appreciate your patience and understanding as we work to make this right.
Warm regards,
The EnrgTech Team
Loved the user-friendly website and…
Loved the user-friendly website and detailed product descriptions. Everything arrived just as shown. Will definitely shop here again
9 luglio 2025
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Great Service
From the beginning to the end right the way through had great service from quoting to proforma request to ordering to receiving the item.
4 agosto 2025
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Replacement parts that fit perfectly
Had to fix an old control panel with hard-to-source components. The parts I got were exact matches to the originals.
30 luglio 2025
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Technical support saved my day
Called about a specific transistor I needed for an urgent repair job. The staff knew exactly what I was talking about and helped me find a compatible alternative when my first choice was out of stock.
3 agosto 2025
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Good product range and price
Good product range and price
Ive used Enrgtech on numerous occasions - if you don't want the item tomorrow they are great.
1 agosto 2025
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easy to deal with and good communication
1 luglio 2025
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Great communication and speed of order
30 luglio 2025
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Everything was as advertised
13 giugno 2025
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Competitive pricing
Competitive pricing made them stand out, and kit received without a problem. Placed the order without issue but did not hear anything again. After a week I phoned them for an update and was informed of it being a back-order and given a new ETA. After that things went smoothly according to plan. Would've been 5 stars if they reached out proactively about the delay but I'm happy otherwise.
17 luglio 2025
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*****Scam Company *******
*****Scam Company *******
Place and paid for my order on the 14th July, told when my driver was outside that they didn't have the stock. was promised a refund, I have been chasing this refund since 15th July, been promised it will be refunded , we have never received the refund, raised fraud case with my bank. and will start legal proceeding today, avoid this company YOU will lose your money,
** Update we have now received a full refund **
14 luglio 2025
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Risposta di EnrgTech
Hi Dawn,
Order Ref: SOQ-4195
We sincerely apologize for the experience you’ve had with your recent order and the delay in processing your refund. This is not the level of service we aim to provide at EnrgTech, and we fully understand how frustrating this situation must have been for you.
Following our internal investigation, we can confirm that your refund was processed on July 23, 2025, and a confirmation email was sent to your registered email address. We kindly recommend checking with your bank to verify the receipt of the funds.
If you are still experiencing any issues or have not yet received the refund, please do not hesitate to contact us at sales@enrgtech.co.uk or accounts@enrgtech.co.uk, and we will be more than happy to assist you further.
We truly value your business and appreciate your patience and understanding. Please rest assured that we remain committed to restoring your confidence in our service.
Warm regards,
The EnrgTech Team
No stock and no money back avoid
Ordered goods checked twice to see if they had in stock one via web site and one via phone call as I was sending a van 120 miles out his way to collect, confirmed in stock and took my payment, van arrived no stock on site been 3 nearly weeks and still no money back ———update fund have now been credited back to myself
23 luglio 2025
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Risposta di EnrgTech
Hi David,
Order Ref: SOQ-4195
We sincerely apologize for the experience you’ve had with your recent order and the delay in processing your refund. This is not the level of service we aim to provide at EnrgTech, and we fully understand how frustrating this situation must have been for you.
Following our internal investigation, we can confirm that your refund was processed on July 23, 2025, and a confirmation email was sent to your registered email address. We kindly recommend checking with your bank to verify the receipt of the funds.
If you are still experiencing any issues or have not yet received the refund, please do not hesitate to contact us at sales@enrgtech.co.uk or accounts@enrgtech.co.uk, and we will be more than happy to assist you further.
We truly value your business and appreciate your patience and understanding. Please rest assured that we remain committed to restoring your confidence in our service.
Warm regards,
The EnrgTech Team
Great selection, great experience
Great selection of products with clear descriptions and technical specifications. Easy ordering process, and quick delivery. Would highly recommend.
14 luglio 2025
Non scritta su invito
Web site easy to use and very helpful…
Web site easy to use and very helpful with information
Also kept up to date with delivery
22 luglio 2025
Non scritta su invito
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