I recently ordered a couple of items from Enrgtech. The package has been delayed a bit, but I’m okay with that as these things can happen sometimes. Communication has been reasonable so far, and the o... Leggi di più
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Scopri cosa dicono le persone
Easy ordering Placed an order online which was straight forward. I received the acknowledgement straight away. The order arrived in just over a week which is not bad.
I see my experience isn't a 1 off and loads of other reviews saying the exact same thing! So Please Avoid! Ordered in Stock items in November 2025, stated 5-7 Day dispatch time, never dispatched,... Leggi di più
Great price overall, though the delivery took a bit longer than expected. That said, customer service was excellent—they kept me well informed with regular updates on the estimated arrival time, whic... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Enrg Tech is UK’s leading distributor of electronic components. Has millions of electronic components and offers same day shipping. New components added daily
Informazioni di contatto
Unit 14, Holroyd Business Centre, Carrbottom Road, Bradford, BD5 9BP, Bradford, Regno Unito
- 0044-3303800157
- sales@enrgtech.co.uk
- enrgtech.co.uk
3,6
Nella media
257 recensioni
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Great Service, Great Delivery
Great service and just the product I wanted. Great to get a delivery quickly which arrived on time.
21 luglio 2025
Non scritta su invito
SCAM COMPANY
SCAM COMPANY. DO NOT PURCHASE
Placed an order for under £1000 at the end of April. They then told me they were out of stock and I was happy to wait. Now at the end of July and still no stock. Asked for a refund early July and they keep promising to send the refund and they don't. Will now be issuing a chargeback to reclaim my money
21 luglio 2025
Non scritta su invito
Risposta di EnrgTech
Dear Maaz,
Thank you for bringing your concerns to our attention.
We sincerely apologize for the inconvenience and frustration you’ve experienced with your recent order and the related refund process. This is not the level of service we aim to provide, and we deeply regret any distress it may have caused.
We understand your disappointment regarding the delays and lack of clear communication. Please be assured that your concerns are being taken seriously. We are currently conducting an internal review to identify the root cause and take the necessary corrective actions to prevent similar issues in the future.
This experience does not reflect our usual standards, and we are committed to resolving the matter as quickly and efficiently as possible.
To ensure we can assist you promptly, please contact our customer service team at sales@enrgtech.co.uk with your order details. Your case will be prioritized, and we will do everything we can to expedite your refund.
We truly value your business and appreciate your patience and understanding as we work to make this right.
Warm regards,
The EnrgTech Team
VERY SMOOTH TRANSACTION AND THE PRODUCT…
VERY SMOOTH TRANSACTION AND THE PRODUCT WAS QUALITY
21 luglio 2025
Non scritta su invito
Happy to do business with them
Happy to do business with them , very competitive price and good communication
16 luglio 2025
Non scritta su invito
Ordered item on the 7th of July
Ordered item on the 7th of July, order confirmed. No other comms until the 17th when I called them. Only then they told me item was out of stock.
7 luglio 2025
Non scritta su invito
Risposta di EnrgTech
Dear Jungle,
Thank you for bringing your concerns to our attention.
Please accept our sincere apologies for the inconvenience and frustration you’ve experienced regarding your recent order and the associated refund process. We deeply regret that your experience did not reflect the high standards of service we strive to uphold.
We fully understand the dissatisfaction caused by the delays and lack of clear communication. Please rest assured that your concerns are being taken seriously and are currently under internal review. We are actively investigating the matter to identify the root cause and implement the necessary corrective actions to prevent similar issues in the future.
This situation is not reflective of our usual business practices, and we remain committed to resolving it promptly and efficiently.
To assist you further, we kindly ask that you contact our customer service team at sales@enrgtech.co.uk with your order details. Your case will be given top priority, and we will make every effort to expedite the resolution of your refund.
We truly value your business and appreciate your patience and understanding as we work to make this right. Thank you once again for giving us the opportunity to address your concerns.
Yours sincerely,
The EnrgTech Team
Good products and prices but delivery…
Good products and prices but delivery can be slow. Order took 24 days. But a good supplier!
18 luglio 2025
Non scritta su invito
Don't go there
Don't go there. I purchased, paid later they said out of stock. I asked for refund: standard reply technical problem, and this and that. 8 reminder emails and same reply or they don't reply. Never refunded until now (PO # 119657 dated 18 March 2025). This is not a professional company. (reply from ENRGTECH after 2 hours: that refund processed. Its completely deceiving reply as NO REFUND RCVD and their emails of May, June, July are the proof)
18 marzo 2025
Non scritta su invito
Risposta di EnrgTech
Dear Zia Nadir,
PO # 119657
We sincerely apologize for the experience you’ve had with your recent order and the delay in processing your refund. This is not the level of service we aim to provide at EnrgTech, and we fully understand how frustrating this situation must have been for you.
Following our internal investigation, we can confirm that your refund was processed on May 20, 2025, and a confirmation email was sent to your registered email address. We kindly recommend checking with your bank to verify the receipt of the funds.
If you are still experiencing any issues or have not yet received the refund, please do not hesitate to contact us at sales@enrgtech.co.uk or accounts@enrgtech.co.uk, and we will be more than happy to assist you further.
We truly value your business and appreciate your patience and understanding. Please rest assured that we remain committed to restoring your confidence in our service.
Warm regards,
The EnrgTech Team
Never received paid items and no refund
Items out of stock, I'm still waiting for a refund after 4 months. It looks like they do this with many customers... And we even can't review on Google because they did not allow it, strange isn't it ?
12 marzo 2025
Non scritta su invito
Risposta di EnrgTech
Dear FauMy,
Thank you for bringing your concerns to our attention.
Please accept our sincere apologies for the inconvenience and frustration you’ve experienced regarding your recent order and the associated refund process. We deeply regret that your experience did not reflect the high standards of service we strive to uphold.
We fully understand the dissatisfaction caused by the delays and lack of clear communication. Please rest assured that your concerns are being taken seriously and are currently under internal review. We are actively investigating the matter to identify the root cause and implement the necessary corrective actions to prevent similar issues in the future.
This situation is not reflective of our usual business practices, and we remain committed to resolving it promptly and efficiently.
To assist you further, we kindly ask that you contact our customer service team at sales@enrgtech.co.uk with your order details. Your case will be given top priority, and we will make every effort to expedite the resolution of your refund.
We truly value your business and appreciate your patience and understanding as we work to make this right. Thank you once again for giving us the opportunity to address your concerns.
Yours sincerely,
The EnrgTech Team
Don't go there
Goods stated as on stock but never turned up. On contacting told next week, next week. In the end cancelled and they agreed a refund. Guess what over a month later no refund. They lied and stated credit card wouldn't allow the transaction. Seems strange actions for a real company. Contact also difficult phones not answered so only email. Is this a real company¿??????
10 giugno 2025
Non scritta su invito
Risposta di EnrgTech
Dear Andrew Woolley,
PO20314 | EnrgTech Ref: 120314
We sincerely apologize for the experience you’ve had with your recent order and the delay in processing your refund. This is certainly not the standard of service we strive to deliver at EnrgTech, and we understand how frustrating this situation must have been for you.
Following our internal investigation, we can confirm that your refund was processed on July 11, 2025, and a confirmation email was sent to your registered email address. We kindly advise you to check with your bank to confirm that the refund has been received.
If you are still experiencing any issues or have not yet received the refund, please don’t hesitate to contact us at sales@enrgtech.co.uk or accounts@enrgtech.co.uk so we can assist you further.
We greatly value your business and appreciate your patience and understanding. Please be assured that we are committed to restoring your trust in our services.
Warm regards,
The EnrgTech Team
Took 2 weeks to deliver not bad…
Took 2 weeks to deliver not bad communication with support
1 luglio 2025
Non scritta su invito
Hanna checktemp 1
All in all a good experience regardless of other reviews . Ordered on 230625 received on 010725
1 star off for time taken
23 giugno 2025
Non scritta su invito
cancelled order and refund up to 2 weeks
Bought the product for over £200, they did not have that in stock, cancelled my order, now saying to wait 2 weeks for a refund, joke!
Don't buy, avoid!
30 giugno 2025
Non scritta su invito
Risposta di EnrgTech
HI Pawel,
Thank you for bringing your concerns to our attention. Please accept our sincere apologies for the inconvenience and frustration you have experienced regarding your recent order and the associated refund process. We deeply regret that your experience fell short of the service standards we aim to uphold.
We fully understand the dissatisfaction caused by the delays and the lack of clear communication. Please be assured that this matter is being taken seriously and is currently under internal review to identify the root cause and implement the necessary corrective measures. Such occurrences are not reflective of our usual business conduct.
We are committed to resolving this matter swiftly and restoring your confidence in our services. We kindly ask that you contact our customer service team at sales@enrgtech.co.uk with your order details. Your case will be given the highest priority, and we will make every effort to expedite the resolution of your refund.
We value your business and appreciate your patience and understanding as we work to rectify this issue. Thank you once again for giving us the opportunity to address your concerns.
Yours sincerely,
EnrgTech Team!
Do not touch this company
Like most reviewers, I wish I had checked on trustpilot before purchasing from them. Website says items in stock. They weren't. For weeks I called them and they just made constant excuses.
Eventually I told they I wanted a refund and if it wasn't fast I would contact trading standards and request a chargeback on my card. I did receive the refund a few days later.
This company needs to be shut down.
20 giugno 2025
Non scritta su invito
Risposta di EnrgTech
Dear Chris,
Thank you for sharing your feedback. Our sincerely apologies for the frustration and inconvenience you've experienced with your order and refund process. This is not the standard of service we aim to provide, and we take your concerns seriously.
We understand your frustration regarding the delays and the lack of clear communication, and we want to assure you that this is not reflective of our usual business practices. We are actively reviewing this case to address the issues with our internal processes and ensure that this situation does not repeat.
We value your business and will do everything we can to restore your trust in our company. Thank you for your patience and understanding.
Regards,
Enrgtech Team!
AVOID
The goods did not arrive after two weeks. Asking for a refund gots lots of twaddle about computer problems. Got tough and - what a non-surprise - the computer system suddenly worked. Avoid - the goods on the website are not necessarily in stock, if they are they're not posted, and refunds are difficult / slow. How are these people still in business, and why haven't Trading Standards been to investigate / prosecute / shut down ?
Editing in response to the comment - what I meant was that getting a refund was slow. Yes, once the refund was issued it went into the bank account quickly.
25 maggio 2025
Non scritta su invito
Risposta di EnrgTech
Dear Mr. R Lincoln,
Order PO : PO20424 | Enrgtech Ref : 120424
We sincerely apologies for the experience you’ve had with your order and the delay in your refund. This is certainly not the standard of service we strive to provide at EnrgTech. We understand how frustrating this must have been for you.
As per investigation with our Team, your order has been refunded on June 18, 2025. Email has been sent to your email. We advise you to check with your bank if refund has been cleared. In case there is still issue please send an email to sales@enrgtech.co.uk or accounts@enrgtech.co.uk.
We value your business and will do everything we can to restore your trust in our company. Thank you for your patience and understanding.
Regards,
Enrgtech Team!
Fraudulent company
Fraudulent company, just like other users write. I paid £1787 for the displays (Order Ref: 120427). They were supposed to be in stock, but it's a lie. The company communicates sporadically and tries to delay the refund as much as possible. If you view the address in google maps, it is clear that this is a fraudulent company. I have currently initiated legal action and will try to get my money back. It is clear that the price of a real lawsuit would exceed the stolen money. Fortunately, I have friends who are lawyers in England, so I will try to get my money back this way. In any case, do not buy anything from this company!!!
26 maggio 2025
Non scritta su invito
Risposta di EnrgTech
Dear Pavel,
Order Ref: 120427
As per investigation with our Team, your order has been refunded on June 23, 2025. Email has been sent to your email. We advise you to check with your bank if refund has been cleared. In case there is still issue please send an email to sales@enrgtech.co.uk or accounts@enrgtech.co.uk.
We value your business and will do everything we can to restore your trust in our company. Thank you for your patience and understanding.
Regards,
Enrgtech Team!
totally useless companyiif you have any…
totally useless companyiif you have any sense dont touch with a barge poll i have now waited 10 weeks for a REFUND FOR 1900 POUNDS ,BANK HAS BEEN IN TOUCH WITH THEM SO I SUPPOSE THE NEXT STEP IS COURT ACTION
10 aprile 2025
Non scritta su invito
Risposta di EnrgTech
Dear Paul,
Order PO : PO19630 | Enrgtech Ref : 119630
As per investigation with our Team, your order has been refunded on April 15, 2025. Email has been sent to your email. We advise you to check with your bank if refund has been cleared. In case there is still issue please send an email to sales@enrgtech.co.uk or accounts@enrgtech.co.uk
Regards,
Enrgtech Team!
WARNING They took my money, failed to supply, still not refunded me several months later
Reading the reviews, I see the pattern, I have experienced the pain of dealing with this dubious company.
They advertise goods as in stock (both on the website and confirmed verbally in my case). After placing an order and waiting a week for delivery, I followed up — only to receive conflicting excuses from different staff members. Suddenly, the item had a very long lead time.
I requested to cancel, which they quickly confirmed, and was told I would receive a refund within 14 days.
3 months later, I still have not received the refund. I’ve been given multiple excuses: issues with their payment processor, refund confirmation emails that never translate into actual funds, and requests for alternative bank details — all stalling tactics. They are all "we don't know why it has happened, we are giving it our highest priority, we will promptly deal with it" - load of cobblers
They are now ignoring our emails as I presume they have run out of excuses on why they haven't refunded us.
This leads me to question what is really going on:
Is it a poorly managed company with inaccurate stock systems and failing internal processes?
Is it worse — a deliberate attempt to collect payments for goods they can’t supply, with no intention to refund?
Is it policy — an intentional delay in refunding customers, possibly to inflate short-term financials?
Or is the company in financial trouble and simply unable to return customers' money?
Whatever the reason, my experience has been extremely frustrating and costly. I would strongly advise others to avoid using Enrgtech.
EDIT - their response is nonsense, the same as when they "used" to respond to my emails.
"not reflective of our usual business practices" - read the other reviews and judge for yourself
"actively reviewing this case" just like your accounts department was "treating this matter with the highest priority" back on the 30th April - still no refund 11/06/2025
"Kindly reach out to our customer service team at sales" that the same team I emailed last week who have not responded? Or your CEO Mr Al-Lami? Or your Operations Manager Mr Gonzales? Or the salesperson Farrah who was trying to get more business from me back in January (hope she isn't on commission)? ALL ignoring my emails.
6 giugno 2025
Non scritta su invito
Risposta di EnrgTech
Dear Rg,
Thank you for sharing your feedback. Our sincerely apologies for the frustration and inconvenience you've experienced with your order and refund process. This is not the standard of service we aim to provide, and we take your concerns seriously.
We understand your frustration regarding the delays and the lack of clear communication, and we want to assure you that this is not reflective of our usual business practices. We are actively reviewing this case to address the issues with our internal processes and ensure that this situation does not repeat.
Please allow us to make things right. Kindly reach out to our customer service team at sales@enrgtech.co.uk with your order details, and we will prioritize resolving your refund as quickly as possible.
We value your business and will do everything we can to restore your trust in our company. Thank you for your patience and understanding.
Regards,
Enrgtech Team!
Totally rubbish company.
Totally rubbish company.
Ordered and paid for £900 worth of parts, then waited and waited, only to be told that they don't actually have them!
Promised a quick refund which then turned out to be 3 months of waiting!
They are either unknowingly or wilfully inept.
Do not use.
21 gennaio 2025
Non scritta su invito
Risposta di EnrgTech
Dear Mike,
We sincerely apologise for the experience you’ve had with your order and the delay in your refund. This is certainly not the standard of service we strive to provide at Enrgetch. We understand how frustrating this must have been for you.
Please be assured that we are actively investigating the issue to prevent such occurrences in the future. Your refund process is now our top priority, and we are committed to resolving it as quickly as possible.
We appreciate your patience and would welcome the opportunity to make things right. Please contact our support team directly at sales@enrgtech.co.uk, so we can assist you personally. Thank you for bringing this to our attention.
Regards,
Enrgtech Team!
Dishonest company, avoid using them.
Placed an order on 25th February for £1,985 this was for items advertised as in stock.
Two weeks later after no delivery, I called and was advised the parts were now on back order and would not be delivered until the end of June.
I cancelled the order and was told a refund would be made in 21 days.
After 21 days nothing had been refunded. Made a complaint and was emailed a screen shot of an Opayo refund request.
Two weeks later, no refund, and no reply’s to my emails.
I then initiated and charge back with my bank for return of my money. This has now been completed, but it has taken over three months to get my money back.
My experience with this company is the same as other reviewers on this site.
This company operates dishonestly and tells you lies all the time. I will certainly never use this company again.
Avoid at all costs.
26 maggio 2025
Non scritta su invito
Risposta di EnrgTech
Dear Peter,
Thank you for sharing your experience. We are truly very sorry for the delays and communication issues you've encountered. Your feedback is taken seriously, and we are actively reviewing our processes to prevent such situations next time. We understand your frustration and regret the inconvenience caused. Should you reconsider in the future, we would welcome the opportunity to restore your trust. If you have any further concerns, please reach out directly to our customer service team so we can assist you in person.
Regards,
Enrgtech Team!
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