Endurance Beds Recensioni 

Before I approached Endurance Beds, I spoke to a few companies about my vision for my most recent bespoke project. I have been turned out by people not wanting to do a difficult project, but then I found endurance beds and upon speaking with Hannah, we got to work. Throughout the process, Hannah was continuously in touch and kept the project moving. Once finalised, the bed with a bespoke headboard was built and delivered in less than 4 weeks. I could not be happier with the results of the bespoke piece and if I ever need any other headboard solutions, I will know exactly where to come. Thank you, Endurance Beds!!!

Delivery to room of choice is a GOOD idea, especially upstairs! We chose to assemble the bed ourselves and that turned out to be a good choice because we were able to make sure everything was done as well as we wanted it to be. The bed looks good and has the feel that it will last for years and years.

Great delivery men very helpful
The bed is great very comfortable and sturdy worth the money

Excellent firm, kind and helpful at all times.
Would recommend to everyone.
Especially Hannah who helped me all the way through.

We have bought twice from Endurance Beds now. We bought wooden bunk beds and later a king-size metal bed frame. We love both. The only reason for 4 stars, not 5, is that the bunk beds which are supposed to be suitable for adults had an impossibly small clearance between the bottom and top bunks, the gap being just 68 cm (normal is 80 to 90 cm). We had to get Endurance Beds to make spacers and a longer ladder to raise the top bunk by 22 cm. This added £124 to the cost. Having said that I'm very glad that Endurance Beds were able to fix the problem for us by making spacers. The quality of both beds is high - very solid.

Easy to use website, plenty of choice and a wide range of options for a variety of budgets. Purchase was seamless, communication was good and delivery went well. This is the second time we have ordered from Endurance Beds, and will be our go to next time we need to buy a new bed!

Great customer service and beautiful beds

Good communication and a fantastic product.

The team was very helpful and responsive when I was deciding the custom colour for the quad bunk bed I brought. The bed is absolutely amazing and my children were very happy with it. Never seen a double bunk bed before and the quality is excellent..

Really liked the bed when it arrived, particularly the colour. The slats are very heavy duty and it was easy to out together except no instructions for the middle support for the Super King size we ordered. Would have been nice to have an option for taller bed head as we have a very deep mattress.

It took quite a few phone calls to Endurance to chase up delivery timescales which went over slightly and the delivery company (Panther) were quite disorganised and a few hours later than planned.

from start to finish excellent service. the bed itself is sublime. could withstand an earthquake and extremely easy to put together. i love it.

Had to threaten legal action, bed incorrect size!
Small double bed made to wrong size, measuring 114cms width, website incorrectly states 122cms. Therefore, my standard 120cm small double mattress wouldn't fit. Also waited over 3 months for bed to be made, when website states 8-10 weeks for this. Company had audacity to try and charge me £50 for bed to be returned, but my Which? solicitor was prepared to go to court over this, stating it was a clearcut case, as Endurance Beds (please note, also known by 'Reinforced Beds') supplied a bed of incorrect size. The worst case of Customer Service I think I have ever come across; they stated it was not their fault, and that I'd have to pay £50 for bed to be collected! Thankfully, my solicitor discovered the name of the company owner, so we could bypass Customer Services, and I informed the owner I would take legal action. Eventually, after several more emails, I was given a 'goodwill' full refund, but an accompanying apology was not forthcoming. I paid for the bed on 20th July, but did not a refund until 25th October '23. This has caused me enormous time wastage, both assembling the bed, then disassembling it, then attempting to package up for return. Astoundingly, I was then warned that if the bed came back damaged in any way, there would be a deduction from my refund! Avoid this company; if something goes wrong, even if it is entirely their fault, they will attempt to bully you into paying a £50 collection fee, and there is absolutely no attempt to put things right. I had to send in umpteen photo's of my evidence for incorrect size, but this was not accepted, and they asked for more photo's, after which, they asked for even more! My Which? solicitor said they had me on 'the runaround', and stated he thought I had been 'treated appallingly', especially as they had zero chance of winning the case, if it went to court. Avoid this company; they will not take responsibility for their mistakes - just get a bed from a reputable company, and save yourself the hassle.

What went right would be an easier question to answer!
A very extended delivery date saw the first bed had a very poor paint job and so returned.
After another very extended delivery they sent the wrong size bed (really happy after having to dismantle the bed).
After yet another heavily protracted delay, with one cancelled delivery, they eventually sent the bed we bought and paid for.
Then came the battle for compensation. While the company asked me to understand that they were experiencing staffing issues they didn't seem to have to understand the issues that they caused in getting us the bed we paid for over 5 months before.
Now please do not get me wrong each member of staff I dealt with were very nice and apologetic which I appreciated and I would like to say that the final product we are very happy with. The bed itself is very well made and if I was rating the product alone it would have been 5 stars however sadly the whole experience left me with customer dissatisfaction, hence the rating.

Great quality product. I got a single bunk bed, it's beautiful and strong, I got under bed drawers as well, which is great. Also managed to split the cost in 3 instalments, though the bed is definitely worth the price. Also Great customer service, friendly and professional.

Got exactly what we ordered and paid for, on time, polite and tidy delivery and installation, well done.

Bought 2 single oak beds and mattresses, very happy with products, service and communication. Delivered on time with no problems. Would use this company again.

Great quality mattress and delivered within the promised time frame.
Would definitely use this company again.

Really happy with our kids new bunk bed.
The bed is made out of really good quality thick wood .
We looked at a lot of other bunkbeds and this one is easily the best.

Customer service is excellent and extremely helpful.

Highly recommended!

Excellent communication and excellent product

From ordering to delivery, everything went smoothly. The bed (Bronx metal bed frame) is very sturdy and quality is excellent. I love the mesh base. The Willoughby 2000 mattress is dreamy - a very good night's sleep! My only suggestion would be notification closer to delivery with an approximate date for delivery.