EMS Lifts Ltd Recensioni 72

It’s a shame a company with good reviews can’t employ people who represent good values. A completely selfish, self centred employee drove the wrong way down a one-way car parking lane to park in a parent and child space, the only remaining parent and child space, without any child in sight. He blocked other oncoming cars and then parked to do his Tesco shop. Embarrassing for him in a work van, but representative of his clear selfish and arrogant persona. Not someone I’d one to employ and incredibly selfish of him to take a space from new parents who need the room to get their baby out the car. May seem like a small deal, but there was absolutely no need with other spaces available, yet this idiot can’t see past the end of his own, self-centred nose.

What an excellent service from EMS Lifts. They went above and beyond to make sure my father wasnt without a stairlift after his old one broke down (was over 25 years old). We visited the showroom and my father was able to try before he brought. Which was great .Matthew was very caring,professional and friendly and made sure the lift we had chosen met my father's needs.
All the staff In the showroom were so polite and friendly.
They fitted the new stairlift very quickly.the engineer that fitted the lift (John) was so helpful. Polite and caring. He took he time to explain to my father how the lift worked and made sure my father tried it whilst he was still there.
Can't recommend this company enough .
Thank you again to all at EMS Lifts.

What a fantastic and efficient job the team did installing an outdoor ramp at my mothers house. Steve and Oscar worked tirelessly in the rain to complete the job and allow my mother access to the outside world again. Nothing was too much for them and they were prepared to go the extra mile to make sure it was completed to perfection. Thank you boys for your efforts.

This company have been fantastic. Connor carried out my survey with precision and accuracy, which was quite difficult as I have a very narrow Victorian staircase. He was friendly and knowledgeable and I have finished up with a great stairlift. The installation of the stairlift was carried out by Jordan and I’m very happy with the way it fits the stairs and carries me up and down. He has done a brilliant job and it looks good too, he explained everything and made sure I have all the information I need to operate it properly. I would definitely recommend this company and their brilliant engineers, thank you.

We have worked with EMS for 20 years. EMS provides excellent service and professionalism. They are dedicated to customer satisfaction and have been a reliable partner. Their ability to adapt to market demands while maintaining their core values is commendable.

EMS lifts have been fantastic from start to finish, offering us a versatile solution for our Mobile Simulator trailer to allow it to be accessible to all. Steve was great talking us through the product and helping us decide if it was for us. Christine is always on hand to sort out deliveries and co-ordinate things. The team who delivered our lift for hire to trial and our new lift, the engineers Jack F and Jack G are always on time, extremely polite and knowledgeable. Any issues and there is a help line which is answered swiftly with expert help to hand.
Thank you all for a wonderful service and product that has been tried and tested with our flying scholars for the disabled last weekend at the Royal International Air Tattoo at Fairford to great approval all round.

Excellent training by Steve, very informative and lovely range of stair lifts.

The survey was done by an expert who was able to give sound advice and provide an excellent quotation. Unfortunately our sponsor pulled out so we were unable to install the TFL but if we ever were able to do so in the future, EMS Lifts would definitely be getting the work.

Billy arrived early and kept his head down. Stairlift was installed and ready to go within a few hours.

He was friendly, hardworking, and very considerate of my mum, for whom the stairlift was installed.

A word for Connor who conducted the original evaluation and Chris, who put in the electrics.

Mum is delighted with service. Cannot praise company highly enough. Recommended! AAA+++

Although we was not in a position to proceed with the quote provided, the service received from the initial contact to the site survey was excellent. Connor who arrived to carry out the survey, made my mum feel at ease and was very polite. Should we ever be in a position to require a stairlift of the quality that was recommended, would have no problems in contacting this company.

My stairlift was fitted over a week ago by Billy who was very professional and diligent in his work. The stair lift has provided me with independence travelling up and down the stairs. I would highly recommend using this company for any stair lift needs.

George was so helpful and had great knowledge when we visited him at the show room. He was able to assist us easily and took care in getting to know our needs and what we required. Couldnt recommend them enough!
Thanks Pearl and Yvonne

Denzel, their service engineer was very thorough, competent and engaging.

After researching the various stairlift companies we became confused with what was on offer and which product was the best to suit our stair configuration.
We then contracted EMS who came to our rescue. They gave us an independent assessment and provided various options specifically to suit our staircase. Then the salesman kindly made several further visits to answer our queries. After that we were able choose and order a stairlift. The installation engineer was extremely helpful and it only took a short time to install. We were then given full instructions and a demonstration on its use. With the assistance from EMS we are pleased to say we are very happy with our stair lift and how neat it looks.
Full marks EMS for their help and we would highly recommend them.
D. Cannell Hertford

We have used these guys many times over the years, very helpful and always get our lift working

We definitely made the right choice in choosing EMS Lifts to install our stairlift. They were exceptional from start to finish. After service is second to none whether during or after office hours. All their representatives have been very polite and explain everything in easy language. Our lift keeps us independent, such a bonus.

EMS Lifts I would like to give a big shout out to everyone at the team...Especially George what an absolute asset he is to the company. From the moment he visited the property to give his views what would work for us as a family, his advice along with his suggestions and solutions fitting a through floor lift for my son with DMD. He put my mind at rest knowing we could accomplish the perfect end result. It was great having him on board helping every step of the way. A 100% communication from George also went along way and it goes without saying my son Jay is over the moon too, finally getting his life back on track with the use of a through floor lift using his power wheelchair. Keep up the good work George you’re amazing as too are the team you work along side with. Since moving into the property May 3rd life for Jay has changed bringing smiles and independence.

Thank you Tina & Jay.

Thanks to all the team a EMS who were instrumental in installing a stairlift for my mother to enable her to go up and down her stairs easily. She thanks you all.

I'm pleased that other people have had a positive experience with this company. I just wish I had. Unreliable, and some "engineers" incompetent. On another occasion a very simple fix that would have taken the visiting engineer five minutes to fix got ignored in preference to sending another engineer on another day and at an additional call out charge. And then the final straw. Left us with our stair lift in bits for two weeks unusable, irrespective that my wife and I are significantly disabled. And now they won't be back because they don't have the contract any more. They'll probably waffle out some corporate response, but I'm not interested and I'd advise anyone else to tread very carefully, especially if your stair lift is left in bits!

This was a difficult project - an old property with steep staircase which required a bespoke solution.
George was brilliant. He visited on a number of occasions and spent a lot of time surveying my property and working with the manufacturer to ensure that the solution would work. He really thought through how it would work for me (eg ensuring I could access my rollator from the end point). He even called round after the installation to check everything was ok.
The engineers who fitted the stairlift were great - they worked flexibly around the carpet fitters and were friendly and helpful. Likewise the carpenters. All left the place tidy and did a good job.
George knew that if we couldn't find a solution I would be forced to leave my much loved home. He kept going till it worked. It does - just (a few mm clearance in several places, but as good a solution as it could be).
Thank you George and team.