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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I'm thrilled to share my positive experience with EMS. The sales person was very friendly and knowledgeable, their installation engineer went above and beyond to address my concerns promptly. Thanks t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well what can I say apart from what a fab company EMS really are, Keith and Dave were honestly the best, friendly, helpful, professional, happy chaps, and an absolute credit to EMS, I honestly could n... Leggi di più

Valutata 5 stelle su 5

We definitely made the right choice in choosing EMS Lifts to install our stairlift. They were exceptional from start to finish. After service is second to none whether during or after office hours. Al... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic customer service, from survey to fitting and aftercare. Had a few companies quote but EMS were the most helpful by far. Super staff, knowledgeable and friendly. Needed a call back due to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità

Scritti dall'azienda

EMS Lifts has been a trusted and experienced provider of stairlifts, through-floor lifts, step lifts, home lifts, and ramps since the 1980s, helping people regain their independence and improve their quality of life. At EMS Lifts, we promise exceptional customer service and expert advice to simplify your purchase of stairlifts or lifting equipment. Our unbiased advisors provide guidance on a wide range of products to help you make an informed decision. Our commitment to unparalleled customer service includes round-the-clock coverage 365 days a year with same-day emergency response times, and highly skilled engineers available 24/7 to provide impeccable service to satisfied private customers and organisations. Trust EMS Lifts for outstanding service, backed by the UK's largest showroom of working lifts.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

72 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Responding to through floor lift breakdown

We have a through floor lift, last Saturday the lift faulted, we called EMS’s 24 hr call out, an engineer arrived promptly, he was an absolute credit to your company- he was very sympathetic about the situation, he was very cheerful and managed to solve the issue with the minimum of fuss

2 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Writing this review to save people the…

Writing this review to save people the hassle my Mum has had with this company. Have to have engineers out regularly to repair it. Communication with this company and amongst there selfs is terrible. Honestly folks please find yourself another stairlift company other than this 1.

1 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Ems lifts

Had Warren the electrician come today to sort electrics ready for stair lift insulation tomorrow. He was absolutely lovely, talked me through what he was doing and was very respectful of my home. If the insulation goes as well as today I will be extremely happy.

15 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Repair Stairlift

Dan was a great help and he fixed the stairlift quickly - he said when he came in that it would take half an hour and he was right. Dan is very good at his job, is always chatty and smiley. He put a new interface in and now it works brilliantly. Thank you Dan.

13 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Very Highly recommended

Well what can I say apart from what a fab company EMS really are, Keith and Dave were honestly the best, friendly, helpful, professional, happy chaps, and an absolute credit to EMS, I honestly could not have wished for a better service. So if you want a stairlift fitted then look no further than these guys. 5 +++++.

9 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

EMS Stairlift fault

EMS were called to attend to a fault with a stairlift. Dan attended within a couple of hours, diagnosed the problem and repaired the fault. He was courteous, friendly and patient with my elderly relative. Excellent service from EMS and Dan.

3 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service by everyone

Excellent service by everyone from the sales team to the electrician and fitter. Was told stairlift would be installed within 4 to 5 hours it was completed within 2. One very happy customer. Was left a guide (after being given a demonstration) and can confidently use it to be able get up my stairs again. Thanks to everyone I now have more time to myself without falling down the stairs

4 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Denzel

Denzel
He's always smiling and friendly professional at what he dose he listens and sorts the problem out if possible I would highly recommend him to anyone and have him back if any other problems come up

26 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Denzel what a pleasant man

Denzel what a pleasant man. I was so worried. The only other way to my bedroom is up a very steep narrow staircase.
Denzel arrived with is tools and his knowledge and repaired my lovely 17 year old lift. I am in heaven. I can now put all my ironing away.
I cannot thank all your staff + the office for helping me live a better life
Mabel Hammett

19 settembre 2025
Non scritta su invito

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