Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 2 stelle su 5

These took nearly a month to ship- they come from China and the quality of shoe was poor and felt cheaply made. Returns are not straightforward and expensive. overall the experience has felt a bit lik... Leggi di più

Valutata 5 stelle su 5

Wow - the shoes! These are seriously comfortable AND cute shoes. Delivery to the UK was surprisingly quick and everything was in perfect order without excessive packaging. Even though it was a sweet g... Leggi di più

Valutata 4 stelle su 5

The quality and attention to details is superb. The shoes are well made, arrive with shoe bags, artistic drawing card or rose including. Well done! The only drawback is longer waiting time after pl... Leggi di più

Valutata 5 stelle su 5

I ordered the Hero Loafer in wine. These are such beautiful and beautifully crafted shoes. The purchase process was seamless. No worries at all with international purchase process, including custom... Leggi di più

Dettagli dell'azienda

  1. Grossista di calzature

Scritti dall'azienda

Our goal is to create the most comfortable and stylish shoes in the world.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

677 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(677)

25 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Hard to find shoes for summer that are…

Hard to find shoes for summer that are pain free for morton's neuroma as lighter styles can't accommodate a chunky orthotic. These are wonderfully comfy even worn with the insoles provided and they go with everything.
I started with beige for the summer but have ordered a second darker blue pair to see me through cooler seasons too. Very happy with them.

22 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Cute-Great customer service!

Very cute. Fast shipping. BUT was supposed to get a free pair of arch insets and they were not sent.
Update: wow! They actually read this and are sending the inserts. Great customer service!

11 agosto 2023
Logo di Empress

Risposta di Empress

Dear Cynthia,

Thanks for taking the time to leave us feedback. I'm glad you like your new shoes, and apologies if you didn't receive your arch support insoles. I'll arrange for a pair to be sent to you. Please let me know if you have any questions.

best wishes,
Kate, Empress

Valutata 5 stelle su 5

These shoes are awesome!

These shoes are awesome! They are so comfortable, chic, stylish, and just overall a dream for your feet. If you have wide feet, especially in the toe area, these shoes will thank you!!!

7 agosto 2023
Valutata 3 stelle su 5

Shipping is very slow

Shipping is not good. I purchased shoes on Friday August 4. On Thursday August 10, at 9 pm, I'm still waiting for it to go to USPS.
I like the shoes but the shipping time is not good.

3 agosto 2023
Valutata 5 stelle su 5

My miracle shoe

I just received my first pair of your shoes. I am so impressed. I have severe bunions and the shoes are so comfortable. I love them so much I ordered two more pairs and a few pairs of your socks. I travel a lot and they will be not only comfortable to wear around the airport but easy on and off at TSA. I love the bag that came in the box which I can store my shoes in, in my suitcase and keep any dirt away from my cloths. A big thank you!

8 agosto 2023
Valutata 5 stelle su 5

Terrific Customer Service

The shoes are perfect for my wife feet and so comfortable and soft! There was an issue with my original order and the customer service was swift, courteous and supportive! I could not have asked for more!!!!!

27 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great shoes and service!

Wow - the shoes! These are seriously comfortable AND cute shoes. Delivery to the UK was surprisingly quick and everything was in perfect order without excessive packaging. Even though it was a sweet gesture, I’d skip the pretty plastic rosebud, though, and gain even more environmental points 🙂 The company also makes it easy to contact them by emailing and asking if there are any questions etc. I’ll be back 😁

4 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

I absolutely love my new shoes

I absolutely love my new shoes! Buttery soft leather and so comfortable. I have a wide foot with high arches! This makes it difficult to find shoes. The ballerina flats were awesome so I had to get a pair of heels. The customer service I experienced was stellar too. My first order resulted in me receiving shoes not of the proper fit. When I reached out, the response was swift and the problem corrected immediately. I can’t say enough good things about the product or service. I will certainly be buying again.

26 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

I am a a repeat customer

I am a a repeat customer. The only thing I noticed on this pair of shoes is that the elastic on the right shoe is not the same as that on the left, or the other 2 pairs I bought. It is not as sturdy.

19 luglio 2023
Non scritta su invito

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