Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 2 stelle su 5

These took nearly a month to ship- they come from China and the quality of shoe was poor and felt cheaply made. Returns are not straightforward and expensive. overall the experience has felt a bit lik... Leggi di più

Valutata 5 stelle su 5

Wow - the shoes! These are seriously comfortable AND cute shoes. Delivery to the UK was surprisingly quick and everything was in perfect order without excessive packaging. Even though it was a sweet g... Leggi di più

Valutata 4 stelle su 5

The quality and attention to details is superb. The shoes are well made, arrive with shoe bags, artistic drawing card or rose including. Well done! The only drawback is longer waiting time after pl... Leggi di più

Valutata 5 stelle su 5

I ordered the Hero Loafer in wine. These are such beautiful and beautifully crafted shoes. The purchase process was seamless. No worries at all with international purchase process, including custom... Leggi di più

Dettagli dell'azienda

  1. Grossista di calzature

Scritti dall'azienda

Our goal is to create the most comfortable and stylish shoes in the world.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

677 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(677)

25 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

I ordered a pair of silver shoes in…

I ordered a pair of silver shoes in size 35. A day or so later I received an email telling me that the order had been canceled. When I placed the order they were on your website with no indication of nonavailability (most shoe merchants show an alert that stock is running low and then that they are out of stock. And most merchants send an email stating that they're so sorry but that item is now out of stock. all I received from you was a cancellation. I subsequently ordered a tan pair with no difficulty, but I really wanted a silver pair. The date below is approximate.

19 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

I do adore your square toes shoes…very…

I do adore your square toes shoes…very forgiving for my bunion. First pair I ordered in my regular size and they are a bit short. 2nd pair I went up from a 10 to 11 and they are much better; and I can adjust the strap for my narrow heel.

I’m trying to stretch out the size 10!

1 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

super comfy shoes + great communication = perfection

your shoes are so amazingly comfortable that i wear them just about every time i leave the house. there is always fast order recognition as well as regular updates. i recommend them to everyone and get multiple compliments when i wear them as i have multiple pairs. thanks for making such great shoes and having such wonderful communication.

1 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great fit and comfortable

I absolutely love my two new pairs of square toes flats. I purchased a black pair and a wine pair. They are very comfortable and fit well. I was surprised that on the first day I was able to wear them for nine hours. My feet were not sore and my bunion was on aching. Very impressed. I will definitely be purchasing more!!

15 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Cute, but…

I was skeptical of buying something that advertised on Facebook. I’ve had bad experiences. Anyway. The service was great! Unfortunately, the shoes won’t work for me. I will use them as house slippers. They are cute and if you don’t have problems with your feet, then they will work for you!

8 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Love that there flats

Love that there flats, but with cushion to feel comfortable. The scare shape in front of toes. Going on the second pair. Have them to my self for Christmas!! 😊

28 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

My second pair of Empress

My second pair of Empress. How I love the soft leather, the perfect fit and the fact that I can wear them all day with no problem. The shoes arrived quickly after ordered as ordered. I have recommended this company to multiple people after they have commented on my shoes.

25 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

No shoes and no customer service

No shoes and no customer service. Ordered the shoes 11 days ago and I cannot get these people to respond in a comprehensible manner. All I want to know when they’re shipping, so I can track the shipment. It looks like all they’ve done is print a label. Every time I email/text they respond with links to junk shipping websites.
I live in the States and not somewhere that would require a cart and donkey for delivery! I want to know where my shoes are. I want someone to respond to my questions.
Buyer beware…

5 dicembre 2023
Non scritta su invito
Logo di Empress

Risposta di Empress

Hi Al,

We sincerely appreciate your patience while awaiting the delivery of your order and would like to extend our apologies for any inconvenience caused by the delay. Some of our orders are shipped from our overseas warehouse, which may result in extended delivery times. We are currently exploring alternative shipping options to avoid such situations in the future. Once the parcel has arrived in the US and is forwarded to USPS, the tracking information will be updated accordingly. We thank you for your understanding.

Kind regards,
Jennifer

Valutata 4 stelle su 5

Cute flats!

I ordered the flats in Wine a couple of weeks ago. The shoes came in good time -I'm in Canada- and are very comfortable, as advertised. I specifically purchased the Wine ones because in the pictures, they looked to be a sparkly ruby red. I was a little disappointed that they are much darker and less sparkly than the pictures suggest (maybe the name of the colour should have been a tip off for me). Return shipping will be expensive, so I will keep them (they ARE cute). Perhaps the website pictures could be updated to show them in different light that reflects the darker hue?

14 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Wonderful!

The shoes arrived on time in a tracked package, the boxes included a shoe bag, and a little rose wrapped in a ribbon as well as the shoes themselves which fit just like the charts said they would and are very comfortable. I like that they cut down on extra packaging by sticking the socks I ordered in the boxes themselves, which by the way are very nice shoeboxes and one of mine has already been pressed into service to store buttons. I love this company, and how it doesn’t have 10,000 types of shoes but instead sells only a few and concentrates on doing that really, really well.

1 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Perfect for wide feet!

These are the most comfortable flats I have - 4 pairs and counting... They fit perfectly on my wide feet. I love that they are leather, not completely man made material. I wish they were less expensive, and I would order more, but I do understand one must pay for quality. Love the attention you put to detail in the packaging!

12 dicembre 2023
Non scritta su invito

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