Emelia The Label Recensioni 

SCAM STAY AWAY never received my dresses and no response now website seems to have shut down

Huge scam, didn't receive my item and was still charged. No one responds to my emails and I can't get to the website now.

Do not trust this site, I purchased a bag 2 months ago and still haven’t received it. Scam!

If I could rate this a zero, I would. Purchased a dress (obviously without finding reviews first) 1 week ago. Thought it was weird I hadn’t not received tracking information. Tried the website, website is down. No response to emails. Tried instagram messaging, blocked me. So incredibly frustrating, DO NOT PURCHASE FROM THEM. Totally a scam

Stay away from this scammer! After 2 months of them telling me the parcel will arrive, tracking number link is scam, emails not responded to and they blocked me on Instagram. You can easily report to your bank and CAA and get your money back. You need to report as a scam. It’s a drainer but funds will be reversed

I've been attempting to seek a refund for over 2 months now, this business are complete scam artists. My initial return request took about 5 emails of disagreeing with all their discount offers. Then no response for over a month even though I sent a dress back by express post (which also cost me). Many months later after my many emails following up, my refund was finally confirmed on 23/07/2025 I STILL HAVE NOT RECIEVED A REFUND.

Absolute scam.
Ordered a dress 3 months ago. Still have not received and has not been shipping. This is a business that sells cheap knock off dresses from China to make profit. Stay away. Do not buy from this store.

Stay away from this business! Same as everyone else… 5 weeks since ordering and still no order delivered & tracking hasn’t moved. When I questioned them they said they’ve had problems with the courier. I asked for a refund as it’s too late and they said no. Will now have to get in touch with the bank to try and get money back, I’m sure the dress I ordered isn’t coming 🙃 I told them I’d seen bad reviews and they said it was ‘their competitors’ giving bad reviews, I can confirm I’m a customer & not a competitor! Wanting her $100 back 🙄
*update 07/8 website is closed down & still no refund

As everyone has commented - scam. They respond to emails but it doesn’t get anything actioned or items received

SCAM!!! Need to be able to give 0 zero stars
Need to be able to give 0 zero stars! Scam company, I got done! Realized soon after unfortunately. You will never receive your items (and from the sounds of other reviews, probably for the best!) and any requests for a refund or to cancel order are refused. The tracking they send you doesn’t even exist! I’ve done a chargeback through my bank. Don’t be fooled like I was. They are not Aussie owned, there is no acn related to them and the funds are charged from the UK. 😩

I ordered a dress for an event and has been a month and nothing. Emailed the company and said it would be shipped ASAP. It’s been 3 weeks and I’ve heard nothing. Tracking is very hard to follow too. Do not bother with this website!!

Terrible a scam. With all saying this is a scam did the credit card company assist with flagging?

Total scam! It seems like everyone has the same story except for the totally fake 5 star reviews on here which seem AI generated. Ordered a dress 3 weeks ago and never shipped and when I reached out they pretended like it was a top priority and still haven’t heard anything. I’m going to try and get my credit card company to remove the purchase! Don’t waste your time.

Ordered one dress over 3 weeks ago and still has yet to be shipped! Emailed their help line and claimed it would be a priority yet a week later still yet to being shipped! Do not waste your money!!!

AWFUL! Its a total scam, the dresses look nothing like the photos and they are based in China so absolutely no hope of returns!!!

Ordered a dress to wear to a wedding over 2.5 months ago and still no sign of the ordered. I’ve reached out multiple times and each time they say it’s a top priority, but still have not been able to fulfil the order. I request a refund after 2 months had gone by, and still nothing has been done. I had read all the bad reviews of this site before and still decided to give it a shot, but would advise everyone to think twice before ordering from here!!

I ordered a dress for a wedding and it took over 2 months to arrive, the dress never arrived in time for the wedding so I requested a return which they gave me an address in China, paid for international postage and post bag to be shipped. It’s now been going on for 5 months and yesterday the dress ended up back in my letterbox! The website is a fake, the dresses are take off designer dresses, the communication and customer service is disgusting! Never replied to my emails, gave me a fake return address, still haven’t received my refund and I’m still fighting it. A company like this should be shut down! Will never recommend this site to anyone!

They clearly take photos from legitimate brands and then send a knock off, bad quality version of the clothes. Polyester and cheaply made. Avoid!

I would strongly caution anyone considering purchasing from this store.

I ordered a dress that arrived looking completely different to the photos — the quality was poor, and it was not as pictured. I followed all return instructions and sent it back to the address the company provided in China. After weeks of international shipping delays, the parcel was returned to me marked “not collected” or “refused.”

I’ve emailed the company multiple times with no response and no refund.

I’ve been left out of pocket despite doing everything right — simply because they refused to accept the return.

This experience has been incredibly disappointing and feels like a tactic to avoid issuing refunds. I’ve now had to go through my credit card provider to dispute the charge.

Terrible customer service and an unfair returns process. Shop elsewhere if you want peace of mind.

I would give 0 stars if I could! All the positive reviews on this website are surely fake. The images are stolen off other websites and then cheap fakes are drop shipped from China. When you complain, they ask you to post it back to China at your own expense and lie about the cost of the goods. DO NOT SHOP FROM HERE!