I have purchased from Eluzo multiple times and their jewelry is top notch at a fraction of the price of other brands. I mostly shop Eluzo for rings and they have all been beautiful with sizing being s... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent service , good products is reasonable price and i miss my free bracelet at checkout when I am purchasing but that guy helped and added by themselves before delivery, no any questions asked... Leggi di più
Overall experience wasn’t the greatest. What drew me into trying this site out was their deals, more specifically, the “buy 3 rings, get a free chain” deal. I ended up opting for this deal, however I... Leggi di più
I still have not received my order. Each time I check the tracking it actually says a few more days than previously. So far it is still sitting in China! I have no idea what the quality of the prod... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Eluzo is a brand forged for those who refuse to accept mediocrity in a world where it's all too common.
Informazioni di contatto
Canada
- support@eluzo.co
- eluzo.co
Ha risposto al 9% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Genuine craftsmanship
Genuine craftsmanship, love the packaging, costumer service so friendly! One of the best jewellery companies out there
Great customer service
Ordered some rings when they we're having a $20 ring sale and received 2 free gifts. I accidentally picked the wrong size for one of the rings and Sol was able to replace it with the right size despite it being a last minute request. Package arrived in a timely fashion and some of my favorite pieces have come from this company. Highly recommend!
Ring has a great design
Ring has a great design, is sturdy, and Is incredibly affordable considering the quality.
Beautiful rings
I've made purchases frequently with them, the rings and bracelets are both high quality and don't tarnish, I've been wearing their jewelry for months
My package was stolen because the…
My package was stolen because the delivery company left it at the lobby without even calling. I was home all day. Very distasteful and u wouldn’t recommend eluzo to anyone!
Never received because they don't own…
Never received because they don't own their product. It's a shitty drop ship site from China. Never order from them trust me
Thrilled With My First Purchase
Items arrived in perfect condition. Packaging was great! The rings I ordered are beautiful and I am very pleased with the quality. Will be ordering again.
Doesn’t give a clear delivery…
Doesn’t give a clear delivery date,terrible delivery output,has stated to take 6-8 work days and I’ve waited almost 8 and I haven’t even gotten updates on my order.
Missing ring/Wrong ring
I ordered 3 rings and one of them was missing because i got another ring i never ordered. I have asked for them to send the ring i ordered and still haven’t received an answer.
I absolutely love the (fragment) ring
I absolutely love the (fragment) ring! I need to get others frim Eluzo to build up my silver collection!
Perfect fit and looks amazing
Perfect fit and looks amazing. Will be purchasing my jewellery from Eluzo from now on.
Arrived perfectly packaged and didn’t take that long to arrive.
SCAMMER ALERT
SCAMMER ALERT: I have ordered a 19cm Merlot bracelet from here. When the bracelet arrived it was not fitting my wrist at all, so I have measured the bracelet and it was actually 17cm. I sent an email to the customer support with the photo that they have sent me the wrong size, but I didn't receive any reply at all from the customer support. So my money is gone and the customer support doesn't exist. Simply avoid this company.
Poor Customer Service
When I first received the package, I was happily surprised with the quality of the items I had ordered. However, as they did not fit, I sent them in to get them resized. It has now been over three weeks since my initial email, two weeks since I sent in the package, and a week since it was delivered to their facility. I have sent in multiple emails from different emails and tried contacting customer support. I have not received any information, so not only do they have my items, but they also have my money, and I have not received even a single email. Decent quality, but it does not make up for the poor customer service. I am submitting this review in the hope that someone sees it.
Great ring for the money
Great ring for the money, but I didn’t get my free bracelet
Quality and great customer service
I purchased 3 rings and a bracelet from Eluzo and I have to say that the quality is unmatched and the price is great. Not only that, I had gotten the wrong size for 2 of the rings, so I used their customer support. The responses were very quick and I was able to get my rings replaced. Overall amazing company.
Love my pieces
Love my pieces! Good design. Sturdy. Really affordable for how nice it looks. You’ll pay at least twice as much for a similar quality. Customer service is speedy and helpful. They want you to love their product - you can tell they are invested in their customers.
It's arrived
Finally received my order.
It was worth the wait.
My rings are gorgeous. Ill wear them every day with pride
Nice rings !
I purchased these rings as a gift for my birthday in 2 months since i was expecting shipping to take awhile but they came in quicker than expected. i didn’t have any issues with the delivery. The rings themselves looks really nice and know my bf will
love them
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