Great customer service and lovely products. I bought and paid for my items, forgetting I wanted to order some other cushions. I emailed quickly, and wihin a few hours, Olivia responded and happily mer... Leggi di più
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Scopri cosa dicono le persone
Been waiting to purchase for a while! Cushions look and feel lovely but like others have said below... there is a really strange smell!! I don't want to return as they complete the look I'm after and... Leggi di più
I am flabbergasted at the quality of the items I bought. They are absolutely gorgeous and look so expensive - I mean they are not cheap but seriously worth every penny. Super fast shipping too. I am e... Leggi di più
The whole process was so easy and straight forward from ordering to receiving my order within 24 hours. We absolutely love the mocha combination set that I ordered. They have completely changed the... Leggi di più
Dettagli dell'azienda
- Negozio di arredi e di design d'interni
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
Scritti dall'azienda
Founded in 2021 by the visionary Annie Johnson, Ellenvale Interiors stands as a beacon of style and sophistication in the realm of soft furnishings. The inception of this online store was not just a business venture for Annie; it was a passion project driven by a desire to blend the timeless charm of English country designs with the modern aesthetics of today. The dedication to creating a seamless and enjoyable shopping experience led to the establishment of Ellenvale Interiors as a go-to destination for those seeking the latest trends in interior design.
Informazioni di contatto
4A Broom Business Park, S41 9QG, Chesterfield, Regno Unito
- admin@ellenvaleinteriors.com
- ellenvaleinteriors.com
Soft furnishings for all homes...
4,6
Eccellente
491 recensioni
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Ha risposto al 81% delle recensioni negative ricevute
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cushions exactly what was required for…
cushions exactly what was required for our settee
30 dicembre 2025
Risposta di Ellenvale Interiors
Hi Suzi.
Thank you so much for the positive review, we are really pleased to hear the cushions were exactly what you needed for your settee.
Many thanks,
Ellenvale Interiors
Risposta di Ellenvale Interiors
Hi,
Thank you so much, we are glad to hear you are happy with your purchases.
Many thanks,
Ellenvale Interiors
Really beautiful cushions
Really beautiful cushions. Colours and patterns as advertised online. Packed safe and well. Quick dispatch and delivery considering the Christmas period. Will absolutely buy cushions from them again in the future.
30 dicembre 2025
Risposta di Ellenvale Interiors
Hey Charlie
Thank you so much for your lovely review. We are pleased to hear the cushions were exactly as expected and that they arrived safely and quickly, especially over the Christmas period.
Many thanks,
Ellenvale Interiors
Colour description incorrect
Ordered 2 x Greige cushion covers but the colour of the covers was a definite yellowy cream.
29 dicembre 2025
Risposta di Ellenvale Interiors
Hi Mary.
Thank you for your feedback.
Our Ellie Greige cushion covers are a blend of cream and grey, as described on the product listing. Colour perception can vary depending on lighting and surroundings, and this can sometimes affect how tones appear in different homes.
We believe these covers offer exceptional value for money, particularly at the sale price of £4.99.
We do offer a returns process, and our customer service team is always happy to help with any questions or concerns prior to or after purchase. We are more than happy to assist if you wish to reach out :)
Kind regards
Ellenvale Interiors
Excellent quality and customer service
The cushions I bought are excellent quality - very happy. Also had a great experience with customer service. Wouldn’t hesitate to recommend this place.
30 dicembre 2025
Non scritta su invito
Risposta di Ellenvale Interiors
Hey Amy.
Thank you so much for the lovely review, we are so pleased you're happy with your cushions!
Many thanks.
Ellenvale Interiors
Poor Customer Service
I bought two cushion covers from Ellenvale Interiors on 28 November as a Christmas gift. They were only opened after Christmas, when it turned out they were too big. The covers are unused and in perfect condition, but the company has refused to exchange them because they say I am outside their 14-day return period.
I’m not asking for a refund — just an exchange for the correct size — which I think is a very reasonable request for a Christmas purchase.
What makes this especially frustrating is that the company publicly stated in December that they “never want a customer to feel let down or out of pocket.” Sadly, that is exactly how this situation has left me.
A small amount of flexibility and customer care would have gone a long way here.
29 dicembre 2025
Non scritta su invito
Risposta di Ellenvale Interiors
Hi Lin.
Thank you for taking the time to leave a review.
We’re sorry to hear that you were disappointed with the outcome. We do, however, need to apply our policies fairly and consistently for all customers. Unfortunately, this order was well outside of our 14-day returns period, which is why we were unable to offer a return or exchange.
As a business, we do not offer exchanges, and this is outlined clearly within our returns policy. All of our policies are available to view transparently on our website prior to purchase so customers can make an informed decision.
While we appreciate that the items were intended as a Christmas gift, many customers do purchase gifts throughout the year and we are unable to make exceptions without disadvantaging others who adhere to the same policy.
We always aim to provide clear information and fair pricing, and we regret that on this occasion we could not offer the resolution you were hoping for.
Kind regards,
Ellenvale Interiors
I love my mulberry cushion set from Ellenvale
I love my Mulberry Cushion set from Ellenvale! I had an issue with my first order being mishandled by Royal Mail and I never received it. The company was very understanding when it came to my frustrations and sent another set just in time for Christmas. I’m very grateful and the cushions are beautiful and look great on my sofa. I will definitely be ordering again. Thanks EllenVale :)
24 dicembre 2025
Non scritta su invito
Pillows were absolutely gorgeous..looks…
Pillows were absolutely gorgeous..looks very lovely on my bed and the quality is great.. good customer service well packaged and looks just like the pictures . Love the pillows would definitely recommend
18 dicembre 2025
Non scritta su invito
Excellent Customer Service and Cushions…
Excellent Customer Service and Cushions are beautiful absolutely delighted - would highly recommend this company
28 novembre 2025
My go to company for cushions
My go to company for cushions. I have bought many beautiful cushions. The quality is excellent and always fantastic service.
11 settembre 2025
Really impressed with the quality
Really impressed with the quality, delivery was in good time too despite it being around Black Friday
5 novembre 2025
Risposta di Ellenvale Interiors
Hey Emma,
Thank you for the lovely feedback, we're so pleased you're happy with your cushions!
Very good customer service helpful
Very good customer service helpful, and very fast response . Best quality products
Thank you
30 novembre 2025
Gorgeous cushions
Gorgeous cushions, have ordered twice now and definitely worth it!!!
28 novembre 2025
Highly Recommended
Order arrived well packaged and is a true likeness of what was online. Quality is great. I would highly recommend Ellenvale Interiors.
28 novembre 2025
Seamless from order to delivery
Delivered on time, well packaged and tracked and the contents are just perfect. Love these cushions!
1 dicembre 2025
long cushion cover
the quality of the fabric for the cushion cover is excellent have shopped with this company before and will continue to do so
30 novembre 2025
Ordered twice from
Ordered twice from
Here now and the quality is truly exceptional. So reasonably priced too. Would recommend
30 novembre 2025
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