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Scopri cosa dicono le persone

Valutata 1 stelle su 5

When I questioned the new laws about scooters and e bikes they became very aggressive which left me totally shocked. I then showed the website to a neighbour who is a Garda detective and he info... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wir hatten nach ca. 2 Monaten ein Problem mit einer Bremse. Mit unss wurde innerhalb 1 Stunde Kontakt aufgenommen. Innerhalb 2 Stunden eine Lösung angeboten und innerhalb 2 Wochen war das Ersatzteilpa... Leggi di più

Valutata 5 stelle su 5

Jestem bardzo zadowolony z transakcji. Profesjonalne podejscie do klienta, na kazdym etapie zamówienia bylem informowany o przebiegu realizacji. Towar zgodny z opisem, bardzo dobrze zapakowany. Pr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Cześć niedawno nabyłem z tego sklepu rower elektryczny Amyet Jestem bardzo zaskoczony profesjonalizmem Obsługi Kamil był bardzo pomocny i odpisał od razu (a był Bank Holyday) Rower bez problemów d... Leggi di più

Dettagli dell'azienda

  1. Piattaforma di commercio online

Scritti dall'azienda

At Electric Power we work hard to deliver to You the best quality electric vehicles. We are Irish company offering eco-friendly, unfailing and groundbreaking alternative transport idea for all your needs from range of electric bicycles, electric scooters and electric tricycles scooters. We offer delivery to all EU countries and selected stock into UK. Electric vehicles trends cannot be stopped anymore, so take Your own journey to the world of extravagant and subtle power – Electric Power!


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

148 recensioni

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4,0

Tutte le recensioni

(148)

47 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Update on previous review if anyone…

Update on previous review if anyone would like screenshots of the chat to see the way they talk to customers. I was told I would receive my order in 10 working days and its now been a month with no sign of the package coming. Tracking info provided was invalid and without any form of contact. When I finally reached out to the business , the customer support was very hostile and said they couldn't help. The shipping company wouldn't give me updates as I wasn't the one who placed the order and this guy continues to tell me its on me. Now my package is either lost or gone and I haven't a way to get my money back and the seller ghosted me.

25 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Communication was excellent

Communication was excellent. My husband text a few times and he was replied to nearly straight away. Very helpful. Speedy delivery. We got two bikes ordered separately came with two weeks of ordering.

9 maggio 2024
Valutata 1 stelle su 5

'Buyer Beware' Cycle to Work Scheme Admin Charge

I was delighted to see that this company advertised an Ado air 20 pro for €1698 on their website, I was in the process of placing an order through the "cycle to work scheme" when this guy dropped a bombshell on me. He wanted to add an Admin charge of €300 onto the price of the sale making a €1700 euro sale a €2000 sale.
If you intend to buy from this company don't bother using the cycle to work scheme as you will be ripped off.
They also use Adverts.ie where the price they list on that site are also considerably less than what you will actually end up paying.

14 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great guy, very helpful and supportive, when there was a problem with bike he was regularly in touch to resolve it.
I got two bikes from them.
Thank you

18 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Great quality!

Very happy with my electric bike. I’ve been using it for 4 months now. Goes up to 22km/h, the battery lasts up to 1 hour + 15 minutes, and it charged fully in 3 hours.

16 marzo 2024
Valutata 5 stelle su 5

very happy with my purchase

very happy with my purchase. bike was hand delivered the day after purchase. staff were sound and communication very good. price was great n my bike is the business. thanks a mill

fiido d3 pro here

22 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Weil ich mich unseriös behandelt fühle

Weil ich mich unseriös behandelt fühle.
Von Anfang an die Bestellung eine Katastrophe ist. Anstatt rot bekommt man verrot Display Software Probleme wo ich von ihrem Berater nicht ernst genommen wurde und er denn Fehler bei mir suchte. Dann nichts an Papieren dabei weder Betriebsbuch oder Papiere vom Akku ,Motor , Ladegerät und ganz wichtig Betriebserlaubnis oder COC . Die Lieferung war unvollständig. Ich habe mehrmals darauf hingewiesen das ich diese Papiere benötige. Bei der Farbe hab ich ja noch gesagt OK beim Display hat es ja nach ca. 1 Woche geklappt allerdings wurde ihr Berater mit dem ich geschrieben habe frech und meinte ich müsste die deutschen Gesetze eben besser kennen und ihre Fahrräder wären alle zugelassen. Sie haben in ihrer verkaufs Beschreibung nirgends einen Hinweis darauf das die angebotenen akze s2 nicht im öffentlichen Straßenverkehr genutzt werden darf. Ich habe ihrem Berater gesagt entweder ich bekomme die Betriebserlaubnis oder COC für das Fahrzeug oder er soll es zurücknehmen.
Darauf seine Antwort ich hab denn Karton geöffnet und es genutzt .
Mal ne Frage wie soll man feststellen ob die Lieferung komplett ist und sie funktioniert ohne nach zu schauen?
Da wurde er er frech, ich würde ihm von Anfang an nerven usw.
Ich bin Kunde habe Beanstandungen und werde behandelt wie ein ... !
Ich möchte die Papiere oder die kostenfreie Rücknahme.
Wo ist da das Problem ? Jetzt auch noch frech werden oder was ? Die Farbe war nicht rot die ich bekommen habe sondern verwaschenes dunkel lila das hat mitvrot nichts zutun. Zum Display sie wissen ganz genau das der Fehler nicht bei mir lag da sie sich selbst erst Mal ein Hersteller Code besorgen mussten und sie weigern sich weiter mit die Bedienungsanleitung nach zu senden warum ? Ich habe ein Anrecht darauf oder würden sie ein Fahrzeug kaufen ohne Bedienungsanleitung? Sicher nicht . Unterste Schublade wie sie mit Kunden umgehen locken mich mit einer Bewertung hierhin um mich dann öffentlich als Idioten dar zu stellen sie sollten sich was schämen ! Und zum Thema rücknahme erklären sie mir Mal wie man sich vom ordnungsgemäßer Lieferung überzeugen soll ohne denn Karton zu öffnen ? Und wie will man sich vom technischen Zustand überzeugen ohne es zu testen ? Ich denke Mal das mit da jeder zustimmen wird das das nicht möglich ist ohne denn Karton zu öffnen.

16 marzo 2024
Logo di Electric Power

Risposta di Electric Power

Ladies and Gentlemen. This is the customer from Germany. He purchased the bike in red colour as he selected from 3 available. The bike came in exactly as on the photo, exactly as described.
From day one he received the bike was giving out about everything. I spent few hours for over a days to answer his millions of messages in German language. I had to translate every each of the message he sent to me as he answered in German language.
The funniest thing is the customer is expecting Certificate of Conformity for the bicycle to register it for registration plates. THIS IS ELECTRIC BIKE not e-mopped. We never sold any bikes with COC and we don't have plans to do it. The customer didn't check the description of the bike and color on the photo as red has different shades.
The customer was giving out the display is not working but it was not true. He wasn't to smart enough to access the settings. I sent him detailed videos how to do it so he did it eventually but he was complaining about it and accusing the bike is broken.
After he found out he cannot register electric bike in Germany he's looking to return the bike. Pet our terms and conditions we can accept return and refund for brand new bike in the box never used. This one was used for at least 3 weeks. The customer didn't check the terms and conditions on the website for return and refund policy, never read the description and expected the electric bike to be legally registered.
It's up to customer to check legal information for transportation of any electric bikes and scooters.
Electric bikes and scooters are legal to sell and are subject to local transport law in any European country. The customer new the motor power, battery and all the specification on the bike as it was listed on the website.
Customer is really bad and offensive person and treating me with lawyer even we were trying to resolve the imaginary issues with the bike.
Absolutely disgraceful person.

Valutata 5 stelle su 5

Excellent bike. Cheers EP 👍

Excellent bike it was delivered from shop in Dublin to Kildare same day I paid for it at no extra charge. Had it assembled in about 15 minutes and had enough power in battery for test ride and after adjustments to brakes it was safe for the road. Cheers EP 🚲 👍

16 marzo 2024
Valutata 4 stelle su 5

I got my bike :-)

I had good communication with the shop through WhatsApp, there were some issues with shipping due to a heavy bike being shipped to Denmark, so the delivery time was a little longer than anticipated, however the bike arrived just in time for my birthday and in full working order.

16 marzo 2024

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