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Scopri cosa dicono le persone

Valutata 1 stelle su 5

When I questioned the new laws about scooters and e bikes they became very aggressive which left me totally shocked. I then showed the website to a neighbour who is a Garda detective and he info... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wir hatten nach ca. 2 Monaten ein Problem mit einer Bremse. Mit unss wurde innerhalb 1 Stunde Kontakt aufgenommen. Innerhalb 2 Stunden eine Lösung angeboten und innerhalb 2 Wochen war das Ersatzteilpa... Leggi di più

Valutata 5 stelle su 5

Jestem bardzo zadowolony z transakcji. Profesjonalne podejscie do klienta, na kazdym etapie zamówienia bylem informowany o przebiegu realizacji. Towar zgodny z opisem, bardzo dobrze zapakowany. Pr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Cześć niedawno nabyłem z tego sklepu rower elektryczny Amyet Jestem bardzo zaskoczony profesjonalizmem Obsługi Kamil był bardzo pomocny i odpisał od razu (a był Bank Holyday) Rower bez problemów d... Leggi di più

Dettagli dell'azienda

  1. Piattaforma di commercio online

Scritti dall'azienda

At Electric Power we work hard to deliver to You the best quality electric vehicles. We are Irish company offering eco-friendly, unfailing and groundbreaking alternative transport idea for all your needs from range of electric bicycles, electric scooters and electric tricycles scooters. We offer delivery to all EU countries and selected stock into UK. Electric vehicles trends cannot be stopped anymore, so take Your own journey to the world of extravagant and subtle power – Electric Power!


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

148 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 72% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(148)

47 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best website ever

This company provided me with an amazing price for my Riding Times gt73, as well as providing FREE shipping to a whole other country. Furthermore, after contacting them, they agreed to give me a slight discount. They are very nice as a company and I will definitely be purchasing from them again. Nothing short of an extraordinary company.

10 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

The Best customer service ever

The Best customer service ever. We was in luck of time for our Son BD, and i send an email if is possible to prioritise the order. On second day at 7am i got reply back with positive note. And our cyber 😂 scooter came on time. The best ever.

15 gennaio 2025
Logo di Electric Power

Risposta di Electric Power

Thank you for warm worlds and I wish you the best

Valutata 1 stelle su 5

Opened the scooter christmas eve night…

Opened the scooter christmas eve night and the front wheel will not turn and scooter is broke.

11 dicembre 2024
Logo di Electric Power

Risposta di Electric Power

You received brand new scooter, well packed, well secured, sealed, 3/4 assembled, straight from manufacturer for self assembling. Maybe it's worth it to take extra time and effort to look into manual or some unboxing videos on YouTube or contacting us first within our working hours instead of 2am in the morning if you stuck with assembling instead of middle of the night time 1 star review with scooter is broke sentence.
We are always happy to help and we always recommend take extra care while assembling the scooter which is for self assembling brand new in the box

Valutata 1 stelle su 5

Bad experience

11 dicembre 2024
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Risposta di Electric Power

We also have a bad experience. You purchased the bike and then you are expecting free gifts. We agreed for front rack which was misunderstood as basket which wasn't available for this bike so yeah it's bad experience for you, for us as well.

Valutata 4 stelle su 5

I ordered an Eleglide e-Bike

I ordered an Eleglide e-Bike. The bike first arrived "close to my location" and returned back. After contacting the Help Team, they solved issue in due time. I thank the Help Desk of Electric Power for their fast and helpful replies. The only problem was, that instead of getting the bike in 1 week as promised, I got it in ~1 month.

13 settembre 2024
Valutata 4 stelle su 5

Good communication, good bikes

Ordered first bike samebike with this company it was perfect, ordered samebike with the samebike company it was awful had so much wrong with it
I've had nothing but great communication with this person Kamil from day 1 which has been months of communication since may
Always professional.

Ordered a newer bike GOGOBEST 600 came half built well packaged beautiful
Delivery only took a few days little longer than usual but it's fine delivered on the date day and time agreed upon. Very pleased

15 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Complete and utter timewasters and…

Complete and utter timewasters and liars. Enquired about a bike, was told they had 3 in stock, available for pickup or delivery, was told 4 days for delivery, I waited, contacted the seller 5 days later after hearing nothing and was told they don't have the bike in stock. All they do is wait for you to order then they order from the bikes respective websites. I can do that myself! After confronting them about this I was told to F off and my mother insulted. Disgusting people and absolute scam artists. Look at the way they respond to reviews here that tells you everything. Skip these chancers and go straight to the bike manufacturers yourself, cheaper and no abuse. AVOID.

You can see from his response he's absolutely crying because I have exposed him as a scam artist. His name is Kamilos on Adverts, boycott his page 👍

Look at him, this is supposed to be a professional business, yet he proves me right with every response. Imagine giving your money to this garbage individual. You do understand everyone can see you here right??

The description of the ad? Why are you lying? You know you told me you had the bike in stock, you told me you couldn't deliver the weekend because you were "away", now its "7 days delivery" and i have the screenshots on my phone to prove everything, you can't even lie good haha, 15% on 1 star reviews 👍 it will get a lot higher after people see this and the type of person you are, a liar and a scammer.

And again he replies with more insults and venom, yes I'm sure the 'bike arrived today" haha, more lies from an untrustworthy scammer. Just take a look at everything you've written here, do you really think self respecting people are going to give you their money now??? You have completely exposed yourself here for what you are, you're supposed to be a professional business, look at your behaviour towards a customer, nobody is going to give you money when they read all of this, you're finished.

Report me to the Garda for stalking 😂😂 I think you'll find there's only one person being abused here, and it's not you pal, somebody doesn't like bad reviews 👍

29 ottobre 2024
Non scritta su invito
Logo di Electric Power

Risposta di Electric Power

Typical example of absolutely bad person who only looking for harm someone's business.
We operate for 7 days delivery time meaning in stock plus explained to him I should have the bike available for collection or same day delivery today as expected FedEx delivery today. Checked the tracking today it's 2 days delay. It's something not under our control and not a big deal to wait extra day or 2. Once he heard that he went mad and abusive.
He threatened me telling he knows where my storage unit with bike is...
He said I'm doing illegal business as he cannot read in stock means in stock for 7 days delivery time.

You exposed me?
You can not even focus to check the description of the add and then you put your frustration here.

The newest update is that you received the bikes this morning.
It only shows how unfair you are because the bike arrived later than I expected from out of my control reasons.
You cannot control your anger. You went on me so much for having 1 day delay with the bike. Your comments are disgusting and unfair.
This is the proof for everyone what kind of person you are and your 1 star for someone who is reading this for me is like 5 star as the true is very important.

Valutata 5 stelle su 5

Very easy experience great…

Very easy experience great communication with shop.Original bike ordered was discontinued but offered a different model which was a great gesture 👍order arrived very quickly through the DPD network tracking all up very quickly

Thanks again

10 ottobre 2024
Valutata 1 stelle su 5

Terrible

Terrible. Its easier to just go buy direct from manufacturer, get yourself a good warranty some good customer service and a better price to boot. These guys just ordering from your manufacturer and charging you for it

7 ottobre 2024
Non scritta su invito
Logo di Electric Power

Risposta di Electric Power

Maybe you should basically do your research first if you found anywhere else cheaper than purchasing from us and then crying that you should had been ordered from manufacturer. It's pathetic...

Valutata 1 stelle su 5

DO NOT USE

DO NOT USE. Took weeks to process my order and were very rude and unhelpful when I called to clear up why it was taking so long. Spent €360 on a battery for my bike and the battery came with no charger, basically making it a paper weight. €80 more they wanted for charger.......joke
I REPEAT DO NOT USE

14 ottobre 2024
Non scritta su invito
Logo di Electric Power

Risposta di Electric Power

I would like to make you all aware that we are not tolerating customers like this one.
This customer is classic and terrible example of making harm to our trustpilot reviews due to his blindness or inattention while placing order. Then he is putting bad review as his not happy...
He purchased battery for the bike and he expected the battery to arrive together with charger.
We sell charger separate, the battery description never mentioned charger and it costs 70€, he never selected charger and never placed order but he is expecting battery to arrive with charger as battery with no charger shouldn't be sold he thinks...
We sell batteries for replacement of old ones and chargers as separate product but he placed order for battery and making aware of our other dear customer to do not buy from us.
I believe he is absolutely terrible person purchasing product exactly as in the description and expecting it will arrive with charger he never purchased
You stay away from our shop!

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