Caitlin was so patient and extremelly helpful Without her persistance this would never have been sorted out I am giving her more than 100% as she went above and beyond and deserves aq medal. What... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Always fantastic support from Elevon/Opayo - The support team is always on hand and solves most issues over the phone with no delays. Over the last few days I've had conversations with Daniel and... Leggi di più
Horrific company to deal with, 3 months to get account shut down. Opayo said it was Elavon, Elavon said it was Opayo I needed to speak to. After months of them charging me £120 a month + fees for not... Leggi di più
L'azienda ha risposto
A really nice british gentleman answered my call and couldnt have been more helpful. It was so lovely to talk to someone who I could understand and who was friendly and sorted my log in problem with n... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce. Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth. Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Informazioni di contatto
125 Old Broad St, EC2N 1AR, London, Regno Unito
- +0345 850 0195
- queries@elavon.com
- elavon.co.uk
4,4
Eccellente
7K recensioni
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Le persone hanno visualizzato anche
I received a great customer service…
I received a great customer service from Stuart King
27 febbraio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Lorna was super friendly
Lorna was super friendly, patient, and helpful. She explained everything clearly and gave me exactly the help I needed – plus she made me laugh!
26 febbraio 2026
Risposta di Elavon UK
Thanks for the shout out. We're glad you received wonderful service from our agent Lorna and hope all your future interactions exceed your expectations. Take care and enjoy your day. ^Larisa
Excellent service from Andem
Excellent service from Andem - Fixed my issue within 2 minutes
26 febbraio 2026
Quickly sorted!
Lovely call to Lorna, who answered and sorted my query within a couple of minutes. Thank you!
26 febbraio 2026
Risposta di Elavon UK
We appreciate the shout out. We're glad to hear our agent Lorna went above and beyond to ensure your needs were met. We hope your future interactions exceed your expectations. Take care and enjoy your day. ^Larisa
It is extremely hard to log in to…
It is extremely hard to log in to Elavon connect. Everytime it says the password is wrong and we have to change it. It takes a while for emails to be answered.
25 febbraio 2026
Non scritta su invito
Risposta di Elavon UK
Thank you for taking the time to share your honest feedback, Mrs. Evelyn. We hope you know it's not our intention to let you down in anyway. If you would like to discuss your experience further, please send us an email with your phone number and MID to askelavon@elavon.com, including reference number 66617. Please also include your time zone, so we can ensure the call is at an appropriate time. One of our Ambassadors will call you directly. Thank you and we look forward to speaking with you. ^Larisa
Always quick and helpful.
23 febbraio 2026
Great support from Andem today
Great support from Andem today, resolved in under 5 mins
23 febbraio 2026
I wanted to take a minute to say a huge…
I wanted to take a minute to say a huge thankyou to Lorna Yates, she went out of her way to help me with an issue and i really appreciated it. Thank you Lorna
19 febbraio 2026
They all scammers don’t use Elavon dont…
They all scammers don’t use Elavon dont use take payments. First month they’re good eftre they charge you more and more, plus when you close with them they charge you lots of money
13 febbraio 2026
Non scritta su invito
Risposta di Elavon UK
Thank you for taking a moment to share your experience with us, Ervin. We're happy to review this with you to see how we can help. Please send us an email to askelavon@elavon.com with your phone number, merchant ID and reference # 66201, and we will call you directly to assist. We look forward to hearing from you. Kind regards. ^Heather
Great service
16 febbraio 2026
Non scritta su invito
Risposta di Elavon UK
Thanks for the shout out, Miles. We're glad you received wonderful service and hope all your future interactions exceed your expectations. Take care and enjoy your day. ^Larisa
Risposta di Elavon UK
Thank you for taking the time to share your experience, J. We are happy to hear the visit met your expectations for great service and hope you have a great day. ^Ray
To improve communications with back up
The person I spoke to was helpful and understood the issue-Alicja Pawlikowska- here was excellent service
The problem was that the letter remediation was not received by us and only knew there was an issue when we received an email- there should have been a phone call
11 febbraio 2026
Non scritta su invito
Risposta di Elavon UK
Thank you for taking the time to share your experience, Mr. R. We are happy to hear the visit met your expectations for great service and hope you have a great day. ^Ray
problem solved quickly
I had an issue logging into my account. Tim quickly identified my issue and was able to rectify very easily
9 febbraio 2026
Account Issue
Once through to the correct person my problem was dealt with quickly and speedily.
9 febbraio 2026
Support
Daniel was super helpful and sorted the issue quickly and effectively. Great service.
7 febbraio 2026
Excellent experience
Excellent experience, all questions answered quickly and efficiently. Very pleased.
6 febbraio 2026
Amir showed great patience and customer…
Amir showed great patience and customer service to get my issue resolved. Thank you.
6 febbraio 2026
Daniel was great
30 gennaio 2026
I’ve sold my business in October 2025.. also I return the card and pay the final payment
I’ve sold my business on October I’ve returned in the card machine to yourself. I’ve spoken to somebody more than one time… for some reason the same person his name Evan answering my phone.. he doesn’t wanna help me.. every 10 minute he goes quiet and come back yes I am still here. Or what I need to leave me alone stop send me emails regarding the payment that I’ve paid you already and I’ve sold my business already and I’m not with you. The most disgusting company to deal with. i’ve sold my business. In October… so just leave me alone stop sending me bills…
29 gennaio 2026
Non scritta su invito
Risposta di Elavon UK
Thank you for taking a moment to share your experience with us, Nabil. We're happy to review this with you to see how we can help. Please send us an email to askelavon@elavon.com with your phone number, merchant ID and reference #65316, and we will call you directly to assist. We look forward to hearing from you. Warm regards. ^Heather
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