Max was incredibly patient, we were on the phone for over 90 minutes trying to book Azores Air whom we had a very difficult time booking directly via the website (did not recognize US credit cards -... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
. We called we only speak spanish unfortunately they dont have bilingual representive because its over seas not in usa , probably india or pakistan . they booked a flight without confirming the flight... Leggi di più
Farran was very professional and helpful with booking my Daughter's fright he was very patient and caring about my concerns. I was unable to talk well He was very patient and walked me through my book... Leggi di più
Marcus helped me out and he was very thoughtful. He realized that they used an incorrect email address so that i would not receive their intended email. Also he realized that it was not my credit card... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
eBookTrip offers Flight booking, cheap air tickets of international & domestic airlines. Get best travel deals for air tickets. Find guaranteed lowest airfares for all flights.
Informazioni di contatto
3,9
Molto buono
418 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Brandons professional attitude
Brandon was very patient and very helpful. He was also very personable and had great communication skills.
19 maggio 2024
Called back
18 maggio 2024
Tiburon Rivera did a great job
18 maggio 2024
Non scritta su invito
I saved $$.
The schedular was very polite and patient. I wasn't. The airline hadn't accepted my initial booking, and I had to pay $60 more for the flight. Maybe that's the way the process works, but Dave (I believe was his name.) calmed me down (I don't like cheaters.) and I still got a savings of $90 compared to Priceline,
16 maggio 2024
Stan miller was able to help me and…
Stan miller was able to help me and book my flight very easily
He was very knowledgeable of the rules and regulations
Very good communication skills
14 maggio 2024
Non scritta su invito
Customer service and diligence to make…
Customer service and diligence to make sure the customer was satisfied making sure information was repeated back and correct etc. thanks!!!! Keep up the excellent work.
14 maggio 2024
Marcus was again exceptional
Marcus was again exceptional. He took care of worries in detailed and caring ways. Thanks Marcus. I really appreciate.
13 maggio 2024
Mario Jarvis was a big help and he…
Mario Jarvis was a big help and he spent a lot of time with me. A most polite fellow.
9 maggio 2024
Non scritta su invito
It was great to find a direct flight…
It was great to find a direct flight with great times. All other sites the arrivals and departures were so early and very late. I live thus site.
1 maggio 2024
About agent Marcus.
The agent Marcus was very kind and courteous, listen carefully and adhere to what I had ask him to do. He was polite in speaking as well.which all agents would be like him
Thank you so much.
23 aprile 2024
My experience was scam
My experience was scam!
I booked the ticket from their platform, and within 30 minutes, they called and said that the ticket pricing was no longer available, and offered to sell me a ticket at more than double the price. The funny thing was that while I was on the phone, I went back to their website, and found the same offer for the same price that they said was no longer available.
Scam!
22 aprile 2024
Non scritta su invito
Risposta di ebooktrip
Dear David Lee,
We sincerely apologize for the inconvenience caused to you and will ensure that we meet your expectations of quality and service.
With regards to your query in particular, the promotional fare for your route was not available for your set of dates and we would also like to inform you that the website usually takes some time to get upload with the current fare. Those special fares are always subject to availability and get sold out very fast due to which we have to offer you with the next available fare for confirmed seats which can, sometimes, be considerably higher.
Still we try to offer you with best available option with the best fare for your set dates. Our goal is to ensure our customers have a positive experience, and we would like to work on a solution that can make things right for you.
Please feel free to reach out to us directly through bookings@ebooktrip.com or call us on 1-800-404-0025, so we can discuss this further and find a resolution that meets your expectations.
We appreciate your understanding in this matter and hope to serve you again in the future.
I like to thank the agent.
I like to thank the agent.. His name Marker he take care and help me update email ..He very patient . Thank 🌠🌠🌠🌠🌠good service.😀
21 aprile 2024
Lucas gave me an uncommon customer…
Lucas gave me an uncommon customer experience and made me believe in the hard work and dedication of the Ebooktrip platform. Thank you folks!
Emmarex
19 aprile 2024
Tiburon Rivera was very helpful and…
Tiburon Rivera was very helpful and thorough helping me make my reservation. Thank you Tiburon! Tom
15 aprile 2024
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.