Меня зовут Наталия. Мы с мужем в мае 2020 планировали путешествие в Италию. Милан-Венеция-Болонья-Флоренцция-Пиза. Передвигаться планировалось железнодорожным транспортом. Билеты были куплены на сайте... Leggi di più
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Scopri cosa dicono le persone
My husband and I booked during COVID unfortunately we weren't able to travel and the company wouldn't process refund. They won't issue travel vouchers either. We will not be giving this company anymor... Leggi di più
L'azienda ha risposto
Big thanks to this website which helped me to organize my trip. Big advantage was 24hours support through Facebook at any question, guys were so positive and patient with me and also in airports did... Leggi di più
Great service, makes booking a multi hop trip very easy. Missing a few things though. I would have liked to choose the duration of each stay, as I had a lot of time in some cities which I would have... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Sito di ricerca di voli aerei
- Agenzia di biglietti aerei
- Agenzia di biglietti ferroviari
- Agenzia viaggi
Informazioni su eightydays.me
Scritti dall'azienda
80days.me a site that helps plan multi-city trips in a few clicks.
At 80days.me, we are revolutionizing the way you plan your unforgettable journeys across Europe by harnessing the power of Artificial Intelligence (AI). Our all-in-one trip planning platform seamlessly integrates commercial flights, trains, buses, and ships, along with hotel and vacation rental options from Airbnb and Booking.com.
Informazioni di contatto
995 Market St, 94103, San Francisco, Stati Uniti
- (650) 441-5356
- order@eightydays.me
- eightydays.me
4,2
Molto buono
146 recensioni
Non risultano inviti alla recensione recenti
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It's something fantastic!
I almost never write reviews—this is actually my first one—but I just couldn’t stay silent about Eightydays. It was an absolutely incredible and unique service—there’s truly nothing else like it on the market. I had the pleasure of using it multiple times, and I can’t even begin to describe how much time and stress it saved me.
The convenience, the seamless trip planning, the sheer magic of it all—it was a game-changer for travelers. I’m beyond disappointed that the service has shut down. It’s a huge loss for anyone who loves efficient, hassle-free travel planning.
I really hope that investors recognize the gem that Eightydays was and bring it back to life. This was more than just a travel tool—it was an experience, and I would love to see it return.
15 ottobre 2024
Non scritta su invito
The customer support is top notch
The customer support while I was on my trip was amazing! There was a train strike on one of my travel days and the team quickly found me an alternate route for me to get to my next location. I appreciated being pre booked for everything and had several messages checking in on me throughout my trip. I will use again!
23 giugno 2024
Müthiş bir deneyimdi
Müthiş bir deneyimdi. Profesyonel bir ekip. Tavsiye ederim.
3 settembre 2023
Non scritta su invito
Risposta di eightydays.me
Değerli Mehmet Emin,
Harika değerlendirmeniz için çok teşekkür ederiz! Hizmetimizden memnun kaldığınıza ve ekibimizin profesyonelliğini takdir ettiğinize sevindik.
Amacımız, her zaman siz değerli müşterilerimize mükemmel bir deneyim sunmaktır. Sizi tekrar ağırlamaktan memnuniyet duyarız ve gelecekteki seyahatlerinizde size yardımcı olmaktan mutluluk duyarız.
En iyi dileklerimizle,
Chris Jane
SCAAAMMMM
My husband and I booked during COVID unfortunately we weren't able to travel and the company wouldn't process refund. They won't issue travel vouchers either. We will not be giving this company anymore. Stay clear from this scam
9 giugno 2024
Non scritta su invito
Risposta di eightydays.me
Dear Feba,
Thank you for your feedback. We understand your concerns and would like to provide clarity on this matter:
1. Booking Date: Your trip was booked for December 2019, before the onset of the COVID-19 pandemic. All boarding passes were issued as per the schedule.
2. Document Submission: You submitted a medical certificate in February 2020, two months after your scheduled travel date. The certificate did not mention COVID-19. As such, it was too late to process a refund through the airline’s policies.
3. Company Action: Despite the delayed submission and the inability to secure a refund from the airline due to the timing, we issued a voucher for the full amount of your trip. This voucher was valid until December 31, 2023, allowing ample time to plan a new trip.
4. Refund Limitations: Unfortunately, since the required documentation was provided after the airline’s refund window, we were unable to obtain any reimbursement from them.
We strive to provide our customers with the best possible service. We regret any inconvenience you experienced and remain available to discuss any further concerns you may have. Please feel free to contact us directly for any assistance.
Best regards,
Chris Jane
Potential scam
Customer support was superb during the booking process. It’s less than 24h to my trip, I don’t have my boarding passes and nobody answers from customer support. It’s lie they’re available 24/7. I’m starting to believe this service is a scam.
26 aprile 2024
Non scritta su invito
Risposta di eightydays.me
Dear Laura,
Thank you for sharing your experience with us. We are truly sorry to hear about the challenges you faced, and we deeply regret any stress this caused you.
We are thrilled that you initially found our customer support superb during the booking process. Your positive feedback on this means a lot to us. However, we understand how frustrating it must have been not to receive your boarding passes and to experience delays in our response, especially so close to your trip. This is not the level of service we strive to provide.
Unfortunately, due to an unexpected issue in our system, there was a delay in processing your request for additional baggage, which impacted the timely delivery of your boarding passes. We understand how this made you feel uncertain and worried, and for that, we are sincerely sorry.
Please know that we are taking immediate steps to improve our systems and ensure that such issues do not happen again. Our goal is to provide a seamless experience for all our customers, and we are committed to learning from this situation to serve you better in the future.
We hope that despite these issues, your trip was enjoyable. We are happy to know that all tickets were eventually sent and that you were able to complete your journey.
If there is anything more we can do to assist you or if you have any other concerns, please do not hesitate to reach out to us directly. Your satisfaction is our priority, and we are here to help.
Thank you for your understanding and patience.
Best regards,
80days.me Team
Very reliable
Very reliable , great and awesome travel multiple countries and cities . I love this company and their services . I used it multiple times and I will use it again . I love it .
11 ottobre 2023
Non scritta su invito
Risposta di eightydays.me
Thank you
I was overwhelmed when trying to plan my trip…
I was so overwhelmed when trying to plan my trip and I came across 80days.me!!! So grateful for finding this app as it took the thinking out of the planning if that makes sence. I played around with the app creating different places I would like to travel to, and created many amazing trips with them, then I finally booked when I found what suited me and what I wanted. Added extra luggage for a small cost. All up for what I got it was super cheap, the service was amazing, they checked you in which helped as the lines in some countries were crazy long and I would have missed flights had this not been done. I am grateful for the support and will definitely be using your services again. Thank you. Asia next @80days.me
23 agosto 2023
Non scritta su invito
Risposta di eightydays.me
Thank you so much!
Worked as advertised without any…
Worked as advertised without any issues. The team is also available 24/7 to answer any questions and always answered within minutes.
29 luglio 2023
Risposta di eightydays.me
Thank you so much for your kind review! We are delighted to hear that everything worked as advertised and that you had a seamless experience with us.
We pride ourselves on being available around the clock to assist our customers, and it's great to know that our team's prompt responses met your expectations.
We look forward to serving you again in the future. If you need any further assistance, please don't hesitate to reach out.
Not only it was cool to plan the trip…
Not only it was cool to plan the trip with their system, but the service and support during the trip was top-notch! There were some cancellations and changes, and they made it very simple for me by communicating promptly and with simple options for me to choose, and they would take care of everything.
12 giugno 2023
Risposta di eightydays.me
Thank you for your positive feedback! We're glad you enjoyed planning and traveling your trip with 80days.me.
80days.me is an excellent company
80days.me is an excellent company. First of all, they allowed us to use our refund from 2020 for our 2023 trip. Their communication was amazing. They would answer our questions night our day. They helped us so much while planning our trip. Their website / app is easy to use. One of our flights got cancelled and they immediately got us on another flight and even offered to pay for our airport transfer fee. They checked in on us every step of the way. They made sure we got to our destination every-time and even gave us tips on what to enjoy in each city. We couldn’t have done our Euro trip without them. Would give them 10 stars
24 maggio 2023
Non scritta su invito
Risposta di eightydays.me
Thank you for your glowing review of 80days.me! We're thrilled to hear that you had an excellent experience with our company.
We understand that travel plans can change, and we're glad we were able to accommodate your refund from 2020 for your 2023 trip. Our team takes pride in providing exceptional communication and support throughout the planning process. We're delighted that we could assist you day and night, ensuring all your questions were promptly answered.
We're also pleased to hear that our website and app were user-friendly, making it easier for you to plan your trip. When unexpected events like flight cancellations occurred, we made it our priority to quickly secure an alternative flight for you. The offer to cover your airport transfer fee was our way of going the extra mile to ensure your convenience and satisfaction.
We truly value your feedback and appreciate that our team checked in on you at every step of your journey. It's our goal to provide personalized attention and support to our customers throughout their travels. We're delighted that we could help you navigate each city and offer valuable tips to enhance your Euro trip experience.
Thank you for the generous praise and considering us worthy of 10 stars. We're honored to have been a part of your travel adventure, and if you ever plan another trip in the future, we'll be more than happy to assist you again.
Fantastic app for minimalist travelers…
Fantastic app for minimalist travelers looking to have good planning and save money and stress less, with no hidden fees from airlines. It was safe. I appreciate your support; Please add more options to the profile, some buses, and the Asia region.
20 novembre 2022
Non scritta su invito
The 80 days team made our trip a…
The 80 days team made our trip a breeze. They checked in with us before and after every flight/train we took. They were very responsive and we had no issues along the way
13 maggio 2023
Risposta di eightydays.me
Thank you so much for taking the time to leave us this amazing review on Trustpilot. It truly means the world to us.
We are thrilled that you had such a positive experience with our team at 80 Days! Our aim is always to ensure your journey is as smooth and seamless as possible, and it is great to hear that we succeeded in doing so. Your kind words have been shared with our entire team, and they are all very appreciative of your feedback.
We pride ourselves on our responsiveness and meticulous attention to detail, so we're glad to hear you felt well taken care of before, during, and after your travels. We're here to provide an outstanding service, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to serving you again.
Safe travels!
Great live customer service
Great live customer service, promptly offered alternative travel options at no cost to me if there was a delay or cancellation. Got a great, affordable European vacation with 80 Days and would recommend to anyone looking to do the same.
17 aprile 2023
Non scritta su invito
Risposta di eightydays.me
Dear Benjamin,
Thank you so much for taking the time to leave us a positive review on Trustpilot! We're thrilled to hear that you had an excellent experience with our live customer service and that we were able to provide you with alternative travel options at no cost.
At 80days.me, our main goal is to ensure that our customers have an unforgettable and stress-free vacation. We're glad that you found your European vacation to be affordable and enjoyable, and we truly appreciate your recommendation.
We look forward to helping you plan your next adventure, and once again, thank you for choosing 80days.me.
Warm regards,
Alexa Craft
Customer Service Manager
80days.me
An epic journey
An epic journey! Amazing support from the staff with sharing documentation, as well as checking in to make sure everything was going smoothly. Cannot wait to book our next adventure! :)
16 febbraio 2023
Risposta di eightydays.me
Dear Traveller,
Thank you for your wonderful review! We are delighted to hear that you had an epic journey and that our team provided you with the support you needed throughout your trip. It is our priority to ensure that our customers have the best experience possible, and we're glad that we could be a part of making your adventure unforgettable.
Your kind words and satisfaction truly mean a lot to us. We can't wait to help you plan your next adventure and create even more memorable experiences.
Once again, thank you for choosing 80days.me, and we look forward to serving you again soon!
Best regards,
Mike Stone
Customer Service Manager
80days.me
Amazed by their support
I am amazed by their support! I could not fly because of health issue and they gave me gift code to use it future.
18 novembre 2022
Risposta di eightydays.me
We thank you for choosing us for your travel needs and we hope to see you again soon on your next adventure! We always strive to ensure our customers have the best experience possible.
We appreciate your loyalty, and we look forward to the opportunity to provide you with the same quality of service on your next trip.
If there is anything else we can do to make your stay more comfortable or enjoyable, please don't hesitate to reach out to us.
We hope you have a wonderful journey, and we look forward to seeing you the next time you travel.
Excellent service.
12 novembre 2022
Non scritta su invito
Risposta di eightydays.me
We are so glad that you decided to take a trip with us, and we look forward to having you travel with us again soon!
Our team strives to make sure that each one of our trips is memorable, and we make sure that you have the best experience possible. From booking to arriving at your destination, we make sure that all the details are taken care of, so that you can make the most of your trip.
We hope to see you on your next journey with us and make more magical memories together!
I asked for my refund to be processed…
I asked for my refund to be processed January and it is now November and I have gotten the run around about why the money hasn't fully been paid back yet, that or I'm ignored.
7 novembre 2022
Non scritta su invito
Risposta di eightydays.me
Hello, thank you for your review!
As I see, your issue is still being resolved.
During the pandemic time, you agreed to a voucher from our company, but at the beginning of 2022, you asked to exchange the voucher for real money. We started asking for refunds from the airlines, and most of the airlines returned the money to us, and we forwarded it to you.
Please note that the rules for obtaining a voucher indicated that a refund was impossible, but we decided to meet you since you described your situation.
We hope we will soon resolve the issue with the remaining 15% of the total amount; we have successfully received refunds already from the airlines it is 85% of the amount, and we have successfully refunded you this amount already.
We are still ready to give you a voucher for 15% of the total. And we are sure that shortly the airlines will create a refund.
We are very worried about each client and help even with the impossible.
Good product but covid make many travel…
Good product but covid make many travel companies closed. Hope 80days can recover and develop Asia market.
17 settembre 2022
Non scritta su invito
Risposta di eightydays.me
Dear Xuan Tho Pham,
Thank you for taking the time to leave us a review. We appreciate your understanding of the challenges the travel industry has faced due to the COVID-19 pandemic. Despite these difficulties, we're glad to know that you have found value in our product offerings.
At 80 Days, we are continuously working to adapt to the ever-changing situation and to improve our services. We appreciate your suggestion to expand our presence in the Asian market and will take it into consideration as we plan our future developments.
Thank you for your support, and we look forward to providing you with more exciting travel experiences in the future.
Kind regards,
Amanda
Senior Customer Service Manager
80days.me
Are you closed can’t seem to open the…
Are you closed can’t seem to open the app, just keeps me on the first image of of northern African and Europe map and goes no further please help
2 giugno 2022
Non scritta su invito
Risposta di eightydays.me
Hi there,
So, we have just restored all production servers 🙂
Sorry for that. We are working hard to create 5-star service and product. As you know many travel companies in pandemic time got some different issues that we have already solved.
Let's start! Restart!
The best support I have ever…
The best support I have ever encountered.
Even though my trip was cancelled due to Covid-19, they were always there for me informing me in time about changes and offered my alternative solutions.
3 ottobre 2020
Non scritta su invito
Risposta di eightydays.me
Thank you for your wonderful feedback! We are thrilled to hear that you found our support to be the best you have ever encountered.
During these challenging times of COVID-19, we understand the importance of timely communication and flexible solutions. We’re glad that our team could assist you effectively and provide alternative options despite the unfortunate cancellation of your trip.
Your satisfaction is our top priority, and we are always here to support you. We look forward to serving you again in the future, and please feel free to reach out if you need any further assistance.
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