Eaton Home Improvements Recensioni 

249
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Perfect from start to finish and I am happy to recommend this company. Emma communicated with me by text because I am profoundly deaf- no hard sales at all. Mohammed visited to explain the process -... Leggi di più

Valutata 5 stelle su 5

We have found Eaton Home Improvements are totally professional l would highly recommend their services. Personal praises go to Emma who looked after us kept in touch along the way and so helpful che... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Extremely happy with the service provided by Eaton Home Improvement Ltd. The process was extremely efficient and professional, with Mo coming round and detailing the options we had and the changes... Leggi di più

Valutata 5 stelle su 5

Extremely happy with our new Georgian bar windows and door. Windows look stunning beyond our expectation. Everything has come together wonderfully. Fitters and team delivered and delivered. Can not fa... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Installatore di doppi vetri

Scritti dall'azienda

Eaton Home Improvements 0333 224 1111 www.eatonhomeimprovements.co.uk Providing bespoke solutions for your desired home improvements. Whether it is double/triple glazing in UPVC or Aluminium for windows, doors or conservatories, we always do our utmost to ensure all work is completed to the highest specifications and results. We use only the highest quality profile frames; (Rehau-Safe Choice/Evolution Duraflex) manufactured according to the very latest technology using high quality durable materials. Combined with our experienced design/surveying service and fitters, we will ensure that you are delighted with the results. We provide the highest industry standards (FENSA, Secured By Design, BSI, BFRC licenced and QANW accredited). At Eaton Home, we discuss and explore your style and needs and in doing so help you translate your aspirations into an intelligent design solution. Our installations are Secured By Design with an extended 15 year warranty in addition to the 10 year manufacturing warranty and 10 year Insurance back Guarantee. We conduct and take both face to face, chat or video consultations that are followed up by email quotations to allow you to draw comparisons between your quotes. See you soon for a no obligation free quotation.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

249 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,7

Tutte le recensioni

(249)

10 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I enquired about the skylight a…

I enquired about the skylight a representative came down to give me a quote after discussion he suggested me to go for skypod. The representative was professional and knew what he talking about. Very quick service, neat work. Really happy with how it turned out, would definitely recommend.

8 ottobre 2021
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Risposta di Eaton Home Improvements

Dear Sherry,

Thanks for writing a lovely review.

We are glad that you found our work professional and neat, as well as our sales rep giving good advice.

You know where to find us if you need us again. You're always welcome.

Regards

Valutata 5 stelle su 5

Very Satisfied

I now feel very comfortable and cosy having new windows and doors installed at my home - We certainly chose the right people in Eaton Home Improvements - I was very pleased with the fitters and their workmanship and leaving no mess afterward.

6 ottobre 2021
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Risposta di Eaton Home Improvements

Dear Wendy,

Thanks for taking time out to write this review. We really appreciate.

It's great to see that your home is already feeling cosier than before the installation. Additionally, we set importance upon professionalism, so it's important that you aren't inconvenienced, and any mess is removed.

If you have any future queries, do feel free to contact us.

Regards

Valutata 5 stelle su 5

One 'Happy Household'

We have just had new windows and doors installed by Eaton and I have to say they have been an excellent company to deal with from start to finish. Of all the firms who gave a quotation, Mohammed from Eaton gave a no 'sales-chat' quote which is what I was looking for.
Communications with Eaton was good and extremely polite - contact was easy - I was never kept waiting for any reply. The products are excellent and the operatives that carried out the installation were first class - no fuss just got on with the job and they knew exactly what they were doing. Even the cleaning up afterward was a dream.
Given the problems with COVID and the recent fuel crisis the work was competed in a matter of days.
Our experience in using Eaton leads us, without hesitation, to recommend them to anyone

6 ottobre 2021
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Risposta di Eaton Home Improvements

Dear Donald,

Thanks for leaving this lovely review.

We are glad that you and your household are happy with our service. Politeness and professionalism is something we give great importance to, so it's important all our customers experience this.

If you have any more home improvement queries, feel free to let us know.

Regards

Valutata 5 stelle su 5

New house renovation - double glazing and patio.

We purchased a property that required some work doing and needed the windows and doors to be done by the beginning of September. We chose Eaton because of their transparency. They explained the job at hand well. The first quote they gave was 1.5K out of our allocated budget. Surprisingly Eaton Home Improvements couldn’t lower the price for what I originally wanted. They didn’t start off high, it was just the one price given. Their rep gave ideas to help lower the quote. He was able to work with our budget without compromising on the quality of the windows or our needs.
With a few changes made, they worked with us to plan and design our windows for our home. To reduce the price from the original higher quote, we went from from full Georgian to having Georgian bars on top of the openings of the windows. We opted for a black composite door, the door is white on the inside which brightens the porch area up. With my door now fitted, I’m pleased with that decision. It looks great. I’m also pleased with my patio, it looks really good.
When it came to fitting, everything was explained to me and went to plan. The workers were professional and did a fabulous job. The door was installed two or three weeks after the expected time frame, but the delay was informed and explained. Overall the process and experience was a great one. I would use Eaton again and have no hesitation in recommending them.

5 ottobre 2021
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Risposta di Eaton Home Improvements

Dear Sana,

Thanks for leaving this glowing review.

I am glad that our salesperson and yourself managed to find a middle ground that respected your budget whilst uncompromising on quality. We always aim to find something which will satisfy our customers.

If you have any home improvement queries, you're always welcome to contact us.

Take care.

Regards

Valutata 5 stelle su 5

Great service and price

Great service and price, were very helpful in accomodating some issues I had and went the extra mile to do so.

4 ottobre 2021
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Risposta di Eaton Home Improvements

Dear Isaac,

Thanks so much for this review.

I am glad you've experienced our service, where we always plan to go the extra mile.

You're always welcome to contact us if you have any other queries.

Regards

Valutata 5 stelle su 5

Excellent work from this organisation

Excellent work from this organisation. Throughout the delay in installation due to material shortages, Mohammed and the team kept me informed.

The fitters, Anthony and Simon did a very professional job in fitting the door. They were very friendly, conscientious and diligent in their work despite the poor weather conditions.

Well done to everyone at Eaton Home Improvements. I am very happy with my door and would definitely recommend this company anyone.

3 ottobre 2021
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Risposta di Eaton Home Improvements

Dear Paula,

Thank you so much for leaving this review.

We appreciate your patience, and we are glad that you experienced professionalism. Diligence is something we always strive towards no matter what the conditions are.

You're always welcome to contact us if you need anything else.

Regards

Valutata 5 stelle su 5

Great fitting team very professional…

Great fitting team very professional and knowledgeable done a great job, differently highly recommended to be used with a Very reasonable price.

2 ottobre 2021
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Risposta di Eaton Home Improvements

Dear Basel,

Thank you for being so kind to leave a lovely review.

We were delighted to have you as a customer, and so it pleases us that you see us as professional and knowledgeable.

You are always welcome to contact us if you have any queries in future.

Regards

Valutata 5 stelle su 5

My neighbours highly recommended Eaton…

My neighbours highly recommended Eaton Home Improvements. We wanted the same as them and our houses to look more uniform. We got the same price as them but little but more because we chose a different glass for our door and it was wider.
The fitters came on time and called before like they said. The labour was clean. You couldn’t tell there was any work being done when they left. Eaton said two days and it took exactly two days with the fitter leaving by 5pm. We don’t have to use the heating now. Every room is cosy. Even my aunty said it’s very cosy now. We had to wait for our door. I can’t believe what a difference the door has made. I can tell I’ve got special quality windows that I thought I could never afford on my budget. My house is on a main busy road and the scaffolding people were very good around the school traffic and kids as well. I hope your installation goes well with Eaton too. Good luck.

26 settembre 2021
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Risposta di Eaton Home Improvements

Hi Sadaf,

Thanks so much for taking the time to write this review.

It was a pleasure working on this project. We are glad that your home is cosy, and you have received positive feedback.

Let us know if you need anything else, as you'll be always welcome.

Take care

Valutata 5 stelle su 5

Eaton Good company recommended…

Can't recommend this company high enough the lads who fitted the Windows were excellent and really knew what they were doing we had to wait for the composite door but that Was just suppliers problems when it came the two lads were brilliant they done the job in no time at all and they were so helpful and polite I would tell anybody if you want replacement Windows or doors use eaton you won't go far wrong

24 settembre 2021
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Risposta di Eaton Home Improvements

Dear Mr Murphy,

Thank you for leaving such a wonderful review. We are delighted that you had an excellent experience with Eaton and would like to thank you for your patience in waiting for the installation of your composite door. I have passed on your praise to the two helpful and polite lads you have made reference to who completed the job in no time. They were extremely glad and said your feedback motivated them. Our fitters are our greatest asset alongside all our wonderful customers such as yourself that makes the process so worthwhile and rewarding. Thank you.

Warn regards

Valutata 5 stelle su 5

Excellent Service

The salesman arrived promptly and delivered an informal presentation or chat. I must say that compared to other salesperson associated stigmas, the Eaton salesman was the least ostentatious. He spent time listening to my various queries and answered my questions in a straightforward manner. I had a vision of what I wanted and my options were explained to me with reasons. I chose Eaton essentially because of the price and what I was explained.
When it came to the installation, all was satisfactory. There were no hiccups. I was observing the installation alongside. Due consideration was given towards my family members who have special needs and there were no communication problems. They explained the process of the installation to ensure neither myself nor my family were going to be inconvenienced. As a result, we could go about our day with almost no disturbance, as we knew exactly what was going to happen.

The only thing I was unsure of was that the installation team organised their materials and the items to be fitted on my drive. I had concerns about my windows picking up dirt or scratches but fortunately, the installation team did clean and wipe the windows before I even had to ask them to. My honest feedback and recommendation to Eaton would be for Eaton to tell their people to take out the van individual items as and when required to fit rather than resting the items on my drive. I think a more formal written ask to use the drive to place installation items should be sought. In summary and upon reflection, I would highly recommend Eaton Home Improvements for their workmanship, quality looking and functioning windows as well as their sympathetic installation members Simon and his brother.

24 settembre 2021
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Risposta di Eaton Home Improvements

Dear Kal,

Thank you for your time and effort in leaving such a constructive review. Your feedback is invaluable to us as its helps us better understand your perspective. This in turn helps us better our services to you. I would like to take this opportunity to assure you that the frames come wrapped in transparent film. When they were placed on your drive, they were placed on a plastic sheet in situ with wrapping. The frame wrapping is taken off just before the frame is installed. At times, arranging the frames on the drive can help our fitters better organise the fit to install more smoothly.

In terms of a more formal written ask, we think that this is a much required and effective idea as it would have avoided any worry on your part about the condition of your items. We did seek your brother's verbal permission to use the drive, but you're right a more formal written request would have prevented any confusion and is certainly more courteous.

Subsequently, we have now therefore implemented your effective suggestion, which will improve our customer's understanding on what to expect. We have acted on your feedback by incorporating a more formal written approach/ask into our written installation policy and procedure, future print of our contract folder under what's next and also working to upload our polices onto our website. This will certainly keep our customers more informed. Thank you.

We are delighted that you felt comfortable and appreciated our representatives helpful and diligent presentation. We aim to respect your home, you, the family and cause minimal disturbance as a minimum expectation. Finally we are pleased that the installation went smoothly and that you are satisfied with the results. It's been a pleasure working with you Kal. Thank you.

Regards

Valutata 5 stelle su 5

Well Happy

Loved the work done. Start to finish Ant and his brother carried out a great job. Would highly recommended. Very impressed!!! Update 18th of May 2023 after speaking with Emma who is highly commendable I've had more work done on my second property. Yet again outstanding work from start to finish! Would highly recommend to anyone looking to upgrade their existing fittings!!!

22 settembre 2021
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Risposta di Eaton Home Improvements

Dear Andrew,

Thanks for leaving a warm review.

We are delighted to read that you have had a positive experience, and that you would recommend us.

You are welcome to contact us if you need anything else.

Regards

Valutata 5 stelle su 5

Restoration windows …

We are replacing original windows in a Victorian property, that were very rotten. We wanted to keep the feel of the original features and the company did a brilliant job. Especially want to note the fitting- professional, thorough and cleaned up afterwards.

21 settembre 2021
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Risposta di Eaton Home Improvements

Dear customer,

Thanks a lot for leaving this review.

We are glad that our staff showed professionalism and thoroughness in their work. This is a minimum expectation all customers should experience.

You are welcome to contact us if you have anymore home improvement queries.

Regards

Valutata 5 stelle su 5

Great value and quality

Honestly, this is a great company to deal with. There are lots of cowboys out there with high pressure selling techniques which really put me off, but this company managed to combine high quality with a very reasonable price. I can't reccomend them enough

16 settembre 2021
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Risposta di Eaton Home Improvements

Dear Reahan,

We thank you for writing this glowing review.

We understand that to make a home improvement decision can be very difficult. It doesn't help when there are many cowboys. Therefore, we do our utmost to make it as easy as possible, and focus on product with service quality.

If you have any future home improvement queries, you are welcome to contact us.

Regards

Valutata 5 stelle su 5

Soo happy with my new doors!!

Soo happy with my new doors!!! They lock effortlessly and the finish is beautiful, thank you so much Eaton Homes!!

2 settembre 2021
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Risposta di Eaton Home Improvements

Dear Ambie,

Thanks for leaving a review.

We are glad that you are happy with your new doors. If you have any other queries about home improvements in the future, you are welcome to contact us.

Regards

Valutata 5 stelle su 5

Quality windows and service

2 settembre 2021
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Risposta di Eaton Home Improvements

Dear T RRR,

Thanks for your review. We are glad that you have experienced quality both in our product and our service.

You know where we are if you need anything.

Regards

Valutata 5 stelle su 5

I was recommended Eaton Home…

I was recommended Eaton Home Improvements by my friend who had his house done. The team at Eaton homes didn’t disappoint and surpassed by expectations. The price was not the cheapest but for the quality it was the best quote. My survey was done a week after and my windows for fitted after four weeks. I will now get my bifold from Eaton home at the end of August. The rep was very helpful and suggested some window designs. I trusted him and went with his design. My windows look great and my interior looks more spacious and brighter. The windows have made a huge difference even though they’re still white.

31 luglio 2021
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Risposta di Eaton Home Improvements

Dear Mohammed,


Thanks for writing this lovely review.

We focus on quality both in our products and services, so it is wonderful that you noticed this. We are glad that you are enjoying your new, brighter interior, and we look forward to installing your bifold doors.

You're welcome to contact us any time if you have any other home improvement queries.

Regards

Valutata 5 stelle su 5

Delivered an excellent service on short notice

Not one to do reviews however this company deserved it.

I was booked in with an another company for the whole works (door and windows) I was let down last minute and was flying away on business quiet soon. I was recommended Eaton Home improvement by a work colleague who spoke highly of them, and they lived up to the word. They were able to arrange a date for a consultation at short notice and processed the order rather quickly. This was all done before I had to fly out which was a huge weight off my shoulders. The member who came out was a true gentleman, and master of the trade. Could definitely tell he had been in the business for quiet a long time. The pricing threw me off, it was loads cheaper than the other company, in the end I walked away with a better deal and better quality and honestly quiet glad that the other company cancelled and I got in touch with Eaton.
Absolute amazing team of people really can’t thank them enough.

18 luglio 2021
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Risposta di Eaton Home Improvements

Dear ID,

Thanks for leaving this lovely review.

We appreciate that you were pressed for time, and we do our utmost to accommodate our customers even in the face of unforeseen.

We hope your business trip went well, and glad you enjoy your home improvements.

Regards

Valutata 5 stelle su 5

Chose eaton home after my neighbour got…

Chose eaton home after my neighbour got their house done.really happy with their service, window quality and price was the best from quotes I got. Mo was really helpful and was very informative. Love my new windows. Will use again for my door.

17 luglio 2021
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Risposta di Eaton Home Improvements

Dear White,

Thanks for this review. We are glad that you enjoyed our service and are happy with the products. We make an effort especially with regards to the service.

We look forward to meeting again for your door.

Take care,

Valutata 5 stelle su 5

Composite Door Fitted

The door is good quality and the price was very reasonable. There was a delay on the expected fitting date but it was still within the initial agreed period, and I was kept informed throughout.

8 luglio 2021
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Risposta di Eaton Home Improvements

Dear Mr Tahir,

Thank you for taking the time out to write such a wonderful and helpful review. We are delighted that you're pleased with your door and our service. We think your composite door was an excellent design choice made by yourself, it looks fabulous :) Finally, thank you for your cooperation with the fitting date, for your door. You've been a pleasure to work with and we can't wait to install your next order.

Warm Regards

Valutata 5 stelle su 5

I was really happy with the window and…

I was really happy with the window and the quitily was really good.

1 luglio 2021
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Risposta di Eaton Home Improvements

Dear Sameena,

Thank you for taking the time to leave us a 5 star review, we are even more delighted that you are pleased with your windows and their quality. We work hard to bring the best quality and choice of windows to you at affordable price. We are happy that you have benefitted from our service. Please do keep in touch as let us know how you get on.

Warm Regards

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